Tony was fantastic! Responsive, fair price, and very accommodating. Our daughter is a student at…read moreUK and we live in Florida. Her car needed a battery replacement and Tony really helped us out. He came to the university, picked up her car and had the battery replaced within 2 hours. Highly recommend!!!

They were responsive by phone and also fast with same day service . They did an excellent job and…read moremade my car driveable. I only waited onsite for maybe a half hour. I'd definitely go here again for auto work!

Got my daughter in right away to fix a window that would not roll up! Could not be happier for the…read moreimmediate help, and amazing pricing!! Will definitely be back for all of our auto needs. Thank you!!

From the owner: Great Car Inventory | Budget Friendly | Full Service Auto Repair | Oil Changes | Brake Repair |…read moreWalk Ins Welcome | Trade Ins Accepted

Great service and good work fixing my wife's very old (2001) Jag. Very friendly staff on top of it…read moreall.

I am blown away by this mechanic shop. It's truly refreshing as a woman to be able to take my car…read morein since I "heard a weird sound" and get a fair and honest diagnostic that is not price gouged. I'm a young woman who is new to the state and I was very nervous to find a mechanic for my 2011 forester. I will look no further!!

This shop was a blessing on a recent trip to Lexington. I was in town for a convention and…read morenaturally my truck began acting up. I called the shop and Mike said to bring it over even though they were swamped with work. They looked over my truck and determined it was an AC compressor belt that was binding up. They fixed the problem and sent me on my way with peace of mind. I highly recommend this shop if you have automotive needs in the Lexington area.

I have been their customer for 2.5 years now and I have never walked out with a bad experience. My…read morefirst time was for independent inspection of my car prior to purchasing it and their great service was what kept me coming back . As a first-time car owner, I always have questions about the maintenance timeline, so I really appreciate that the owner is easy to communicate with and he is ready to help and answer my questions. On top of all, I like that I am within a walking distance to my work on UK campus after I drop off my car.. One thing I found very helpful was to call them 1-2 days before bringing in my car , as they can get pretty busy during certain times of the year. In most cases though, 1-day notice is enough.. This is definitely a great place for your car..

What would have probably cost me thousands of dollars for my repair at the dealership, Car Masters…read morestepped to the plate to get my 2020 Malibu RS up and running in record time for what the job entailed. and they solved it and fixed it for a fraction of what it could have been. this is why they have 5 stars. I know it was tedious and many hands were involved. My only complaint would be that the technicians took better of my interior... please respect and protect the seats and floors especially in inclement weather. Tim and Michelle are wonderful. $801

They are great! I've been to several different shops in Lexington and never felt like I've dealt…read morewith a trustworthy mechanic or shop. Car Masters has reasonable prices, friendly service and I actually trust them. As a female, I especially appreciate them! Worth the short drive, right outside of Lex.

The shop is excellent and the staff is of significantly higher quality than comparable businesses…read more Pricing is higher but I think it's a very clear case of "you get what you pay for" and I think you're paying for quality work and TRUST. All that said one single thing instantly converted me to a loyal customer: they perform a RIGOROUS inspection on all vehicles and they deliver the results via a website. The website contains a health report that highlights required areas of attention using a straightforward color system (green, yellow, red). The kicker? Each issue is backed up with clear photo evidence and all issues are filterable by severity. Let me tell ya, these gentlemen (and presumably ladies) go beyond any other shop to ensure transparency. That's why when met with undeniably higher service costs, there's total confidence your hard earned dollar is being earned equally hard by this team.

We were unsatisfied with the service of our vehicle. Had several things that they would say they…read morefixed. Like our lights had popped out and they attempted 4 times to fix we gave them all those chances & they still pop out . That was just one incident. There were many many overcharging the customer going on not just with me. The surrounding neighborhood was talking about southside repair i heard it from some of the local businesses also. I would highly. When it came to fixing the car again for the same issue. It was a struggle the way we were spoke to, which said it all. We felt bad but I'm thinking years later why did we feel bad. It was Southside Repair responsibility to fix it right the first time. I am understandable if it breaks again within the warranty that they fix it. I'm all about 2nd chances. Can you imagine taking your car back n forth for months just to get it fixed. Then having to wait days , week to get it back?or that the warranty was out 2 days ago when it wasn't. It was inconvenient for us. Not my choice.

Mike and team do excellent work. Fair prices and they use top quality parts. Honest and very…read moretrustworthy

This Company makes participates with Carfax reporting. My guess is that they are paid by Carfax for…read morethis service. The problem is they makes numerous errors in their reporting. They added a repair to a different car to my report which inflated my mileage on the Carfax report by over 70,000 miles. That impacted the fair value of my used car and resulted in exceptionally low offers for sale. Then Kool Breeze refused to helped and thought it would be a good idea to curse at me. Don't use these folks. They will cost you money!!!

Amazing group of people! Took my car in to get my ac charged after changing parts myself, 1st 2…read moretimes they didn't charge me due to a stoppage in my system. They're standards of what a shop is should be what all others should strive to be! they're genuine, honest and respectful. Not out to just get money but they provide service at honest pricing, it takes me back to when my dad had a shop and mechanic shops were honest!

Don and the team have consistently been very thorough and the prices have always been reasonable…read more One of the few places I have found that I don't leave with the feeling things were fixed or suggested that weren't needed. After training as an auto mechanic in high school, I have no reservations highly recommending this business. I, my daughter and my sister and extended family all bring our cars here for diagnosis and repair.

This is the very best place to take your Toyota when you need some work done on it…read more They know how to fix almost anything. And their prices are very reasonable.

I've never been one to take my car to the dealership for repairs, so when I moved to town, I was…read moreanxious to seek out a good mechanic. And I found a GREAT one! They provided a loaner car, and the turnaround time for my vehicle was less than 24 hours. The staff was friendly and professional. The price was right too! I'll be a lifelong customer for sure. There's a reason Lowell's has been voted best mechanic 19 times!

My oil change went bad after the shield came loose on the car they serviced…read more Limping back to a dealer provided information about the poor condition that my car was experiencing prior to a major 2000 mile trip

On 01/16/2024 12:20 I visited this store as I had visited for 8 years to change the oil and filter,…read moreon my invoice I see that they checked the rest of the liquids and everything was OK, when I got home and turned off my The car was leaking transmission fluid because they left the dipstick loose. I returned the next day to see the technician and when he saw me he met me and apologized but they never put the leaked transmission fluid back, I think the guys, because they are not technicians, should take more care of the customer..