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Goodwin Stephen D Phys

1.0 (1 review)

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15 years ago

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People searched for Ear Nose & Throat 188 times last month within 15 miles of this business.

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ENT of New Orleans

ENT of New Orleans

3.8(4 reviews)
4.0 mi

Awesome team and they are extremely profession and sweet;…read more I come here weekly for allergy shots & the team treat me as if it's my 1st visit. Extremely kind, always professional & I highly recommend.

It started off good; I paid my co-pay and did the blood test. But I guess they didn't make enough…read moreoff that test because they then talked me into a second test, which was a skin test. I asked all the questions about my insurance covering it, what my cost would be, and "Are you sure they will pay for a second allergy test?" They assured me it was covered and said they already called and got approval, blah blah blah. Fast forward a week after the test: they call and say, "Oh, well, we got approval, but now they are saying it is not approved. This isn't your fault; I am going to talk to the Dr. to see if we can work with you on the payment or just wipe it because it is on us..." Fast forward another nine days and no call, no email, nothing--but they did send a bill. I am not upset about the money; if they had told me from the beginning so I could plan for it, I would have been okay with it. It's the surprise bill, the lack of communication, and the lying about "let me talk to the Dr. and call you right back" only to just send the bill anyway without even an explanation. I would have even respected a call saying, "I talked to the Dr., but we cannot waive the fee. I'm sorry." I would have responded with, "Thank you for trying." Anyway, save yourself from the greedy, money-grubbing, "only communicate when it's for getting money" doctors and try to find one that's honest. I have found a crackhead behind Walmart selling Flonase. Call me crazy, but I have a good feeling about him--well, better than this place, anyway.

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Ochsner Medical Center - West Bank Campus - My poor dad was taken off of fluids and some ding dong nurse suggested having an ice cream party knowing my dad was dying?

Ochsner Medical Center - West Bank Campus

2.3(35 reviews)
0.3 mi

Went for the annual boob squish and due to the Covid procedures have changed a bit…read more Head to Emergency FIRST where you'll get temperature taken, medical mask issued (but for all sakes wear your own mask in the meantime), then once your clear, make your way to where you need to go on campus. Now check in with the reception desk and .........wait what? I was suppose to be here yesterday at the same time. Ugh.....ummmmm . Long story short, the staff was gracious enough to squeeze me in and I was relieved. I did bark at a lady in the reception room that was talking on her phone without her mask. Yeah. Go outside if you're planning on taking your mask off, especially in a hospital. A one legged old man with bad hearing asked me what I was there for? Uh okay. I said a mammogram and he commented he could do that for me, gross......you old perv. Everyone he spoke to me I spoke low so he couldn't hear a thing I was saying....bahahahahaha take that! I was called shortly afterwards and my tech was super nice and probably said...."you okay" about 150 times. I liked that. Well the boobies look good again this year. It's a very serious disease and while the procedure is uncomfortable, the staff here knows how to make you feel comfortable. Get yourself checked, even if to do it for your loved ones. And if you see a creepy old man with one leg.....ignore him. Life is too short to worry about a lonesome old man.

Nurses need to get off of their cell phones. They need to make customers feel more comfortable and…read moreshow more empathy. People are on their phones while people are bleeding and vomiting in the waiting room.

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Ochsner Medical Center - West Bank Campus - Tried to adjust the air not working.

Tried to adjust the air not working.

Ochsner Medical Center - West Bank Campus - Waited half hour

Waited half hour

Ochsner Medical Center - West Bank Campus - Waiting for repositioning

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Waiting for repositioning

Goodwin Stephen D Phys - earnosethroat - Updated May 2026

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