Great selection of value priced items. Caring staff. Stop by often because selection changes…read moreregularly.

From the owner: Providence Ministries is a non-profit ministry that provides people in need with the opportunity to…read morefind hope and recovery from a multitude of ailments in the name of Jesus Christ. We offer several services such as community kitchen, emergency shelter, and addiction recovery program for both men and women. Our ministry operates based on donations received from the community and our thrift stores. Our thrift stores are located in 8 cities. Through our various Christian based missions and initiatives, we are in the blessed and privileged position of seeing families restored, lives healed, and most importantly, souls saved.

I was excited when I saw a massive Goodwill, but it's far smaller than expected. Staff were…read morefriendly, but the store itself is overpriced and literal junk. $5 for a glass trivet that can be purchased at the Dollar Store in the same shopping center.

I can't say enough about the manager at my local Goodwill store. Enter Manager Stephanie: A very…read morecharismatic person, knowledgeable about everything in her store, and an advocate for the customer. I was in th store shopping the other evening and was trying to determine if a bed frame that was in the store was king or queen: The clerk didn't know what size the bed frame was so he contacted the manager who immediately ran and grabbed a tape measure. She pulled out the items in front of it and helped me determine the size and informed me that it also had tall posts that went along with it. Well, that determined that I couldn't use it but that only worked to prompt her to tell me about others that haven't been put out yet. She showed me one that was ready to go out soon and it turned out to be the perfect one! She also helped me locate a vacuum and several totes that I've been in desperate need of and all with genuine care and concern. She really made my day! I'll be shopping there again (and soon)!

The people here were friendly and helpful to me. I dropped off a bunch of clothes and other random…read moresupplies. They offered to help me, but they were all older ladies, so I declined. I unloaded everything and went on my way. People should be mindful and not park in front of the bins. I had to avoid cars as I made multiple trips to the bins. Find a parking spot and carry your stuff like a normal person. I completely understand blocking the bins if you have something large, but not for a few bags of stuff. Why are people so lazy and disrespectful of others?

Watch out for the employees who break what you just purchased and the manager who refuses to give…read moreyou your money back. They make you take a store credit even if it's their fault. Go somewhere else where you get good customer service.

They go to the very end to provide quality food,clothing and proper assistance to obtain housing…read morefor those who need help with finding a place to live .

This is a place built about those who can, helping those who need help. They accept clothing and…read morefood donations year round. They take those items and set up two building to help those in need. From homeless people to families finding it hard to clothe and feed themselves, they come and get help. Very easy process to come in and get registered then you have a schedule to come in for food and other clothing or household items like blankets. Food bank gets donations from everyone, individuals, churches, businesses and the same for the many volunteers who help here. Food bank is open Tuesday-Friday's. They have homeless boxes of food for those without the ability to cook. Then others get 17lb of food to start, plus other items like bread, milk, coffee, drinks when they have those items in stock. If you know of someone in the community who is struggling, let them know there are places to help. Very rewarding to come in and volunteer here or just stop in and donate your old coat, good socks, food.

The old blind man that works here is the kindest most hardworking employee I've ever seen at an…read moreestablishment. He came out and helped me with all of my donations and he was incredibly helpful to me especially when it came to the heavy lifting the service was more than satisfactory.

From the owner: Goodwill Industries of the Greater Chattanooga Area is an innovative and sustainable social…read moreenterprise that utilizes its resale strategies to provide training to people with disabilities and other barriers to employment such as multi-generational poverty, history of incarceration, and limited education and work experience. Goodwill accepts clothing and other household goods from the public and sells these donated items in its community-based stores. Revenue from the sale of these goods goes directly toward supporting and growing critical local programs and job placement services. Goodwill is an autonomous 501(c)(3) nonprofit organization and is a member agency of Goodwill Industries International and the United Way of Greater Chattanooga. Chattanooga Goodwill is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and serves 23 counties in Southeast Tennessee and Northwest Georgia. 

Wonderful treasures in a clean thrift store vibe. Love this place.read more

This place has become outrageous in prices. Many items can be purchased from Dollar Stores much…read morecheaper. (Exact items) You used to get a lot of really nice pieces of furniture, collectibles, purses, and household items really reasonable. See lots of people donating, but don't see much of it ever hit the floor. They used to put items out all day long and now maybe twice a day. So where is everything going? This place was also to help the people in our community who are in need. That's the point....right? I don't know how they can afford it. Selling items up to $12 and $15, on the junk side. Sad part is if you were to have a garage sale, you could sell it cheaper than that, but no one would buy it. They'd buy it from here, just because it's sitting in a store. They would claim it's the economy. Just an excuse...someone's filling their pocket.

Every time I've gone, I've been able to find some really good deals on knickknacks, shoes, or…read moreclothing. The people are always very friendly and helpful