i love this place! I always walk away with something I love and paid very little for.

Prices have really gone up for a center that gets all their inventory for free. I still shop there but only items that are half price. I do not donate anymore. I give items to my grandchild school metal box in schoolyard. Sorry I used to donate alot Rita Amato read more

Went to Middletown Goodwill, the sale was on blue ticket items but very hard to find! a ton of green tickets were everywhere but not on sale! It is hard to look through the racks because it is packed with items just not selling, HELLO GOODWILL you get this stuff free why is it so expensive? do you want to get rid of this stuff or hold on to it? their sale tactics just don't work. and definately not worth the trip.Their store is like a tornado hit it, the aisles only allow one shopping cart through. There were multiple items I would have like to purchase but not willing to pay top dollar on donated used items so I left with nothing. The staff there have a blah attitude not inviting for sure, where is the head CEO running these stores? same story at every Goodwill location. read more

I don't expect to see a thrift store set up like Macys but could you please give us sanitary conditions to shop in? This was utterly disgusting! First photo shows the filthy floors that occur in most isles by the way that dont look like they were ever washed. The second photo is they have for sale for us a used toilet brush! Are you freaking kidding me??? For 1.99!!!! What???? Third photo is a torn up purse. I didn't even touch it to look at the price yuck! Throw this nasty unhygienic stuff out for real dudes especially the used toilet brush. Fricking disgusting. And don't even get me going on how they price this crap! I'm never coming back to this one that's for sure!! Since there's not an option for zero stars due to the disgustingness it's a one. read more

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Was going to buy some items cashier took one of them to the back came out with some unidentified dude who told me the item was priced wrong and it's $6.00 higher. I told him he was the one who priced it wrong not my problem. He said the items not for sale. So I left everything. What an A hole, all the stuff they sell was free to them. Never going back there again. Goodwil is a complete scam any way. Do some research you'll see why. read more

Typical over priced donated good Need 7.00 half burnt yankee candles .... they got you Need 18.00 pre worn Levi's jeans shaped to someone else's ass ... they got you Need 12.00 used waffle makers with batter still crusted to it ... they got you New at Walmart for same prices as used here... Idk the days of real thrift stores in Connecticut are gone read more

The people that collect the donations should at least be trained to say thank you . No acknowledgement , kind of rude.

I have been going here for years, but in the past two or so things have gone downhill. 1 stained curtain panel, 8$. Items with the original store tag on it priced 2$, Goodwill priced it 4$. If looking for clothing, you have to be prepared to spend hours, because all shoes and clothes are sorted by color, not size. Honestly it's gotten to a point where savers is cheaper and easier to shop in than goodwill. I remember being actually able to find good deals. Whenever I have come lately, I usually only find one or two items that I can use. I wish I could give a better review, but it is what it is. read more

This store is very close to where I live so I finally went down to look for some pants for my youngest daughter. I was very impressed with the immense volume of clothing they cram into such a small store. The clothing is all organized by color so while it is very pleasing to the OCD eye to see all the red shirts together and all the blue shirts together, it really is a pain to try to find the size you need. I was able, though, to find some really great items. All of the aisles are extremely close together in this store also, I'm assuming because it is not a very large store. It is very easy to get boxed into an aisle and have to just wait it out for a few minutes when people move out of the way. There is not a lot in the way of toys here. I was able to spy a few aisles of housewares and some furniture but not too much as far as simple toys go. The one thing that really upset me on this trip was a conversation I overheard between an employee and a customer. The customer was telling the employee that she had found a dress there the previous day and had returned to purchase it. The employee told her it might not be there because things sell very quickly. The customer told the employee she understood and asked if he would keep his eyes open for her. At that moment the employee stated "Well, I don't get paid to look for things" That is the worst thing to say to a customer and I don't appreciate hearing it. read more

Goodwill Store & Donation Center - Donation Center Near Me - Middletown, Connecticut

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Imagine taking an 8 year old child into a store filled with used treasures, then imagine them meeting a person like Alicia at the Washington Street Middletown store. She is all smile calls the child sweetheart and honey and explains where she can find things, offers to walk her to the toy section. She just makes this little 8 year old feel like she is the most important person in the entire store. Being a grandma I watch this interaction and smile because now a days many children as just ignored and made to feel like they are not important. I can't thank you enough for having such an amazing employee, I watch her promote your store and ask people to round up for your programs never once have I seen her not smile or attempt to assist. I have to say on a bad day when I walk into Goodwill I hope she is there. I often wonder if you realize how well she maintains your store it is always organized and tidy. One thing for sure she is one hard worker. read more

I am done with Goodwill. All locations. This is where the final straw broke my proverbial camel's back. Not only did I recently learn that Goodwill is essentially a non-tax paying, for-profit corporation that lines the pockets of its executives with wealth (not intrinsically deplorable, but deplorable to do so in the non-profit sector) by reselling the old crap that you give them for free, they've also become ULTRA picky about the crap they're willing to take from you. Goodwill doesn't take mattresses anymore. They don't take ANYTHING a baby could use (because you know, small children aren't a high need/high risk population or anything), they don't take tube TVs! I know, it's old technology, but you'd rather me send it to the landfill than take the off chance that some poor bastard might want it for $5? It walks and talks like a duck. They don't want these things because of liability and their profit structure. Clothes and shoes sell, furniture sells, dishes sell. When their OWN WEBSITE states "recycling is costly" as an excuse for not taking tube televisions, you know they only care about one thing... money, not people. Oh, and by the way, I call BULLSHIT. Recycling of electronics is FREE at every transfer station I've ever been to. How dare they abuse the environmentalist flag as a boondoggle for their profit structure. Sorry, but I'm going with Savers from here on out. Yeah, they throw up a veil of their own, but at least they're a self-admitted for-profit venture, and they pay taxes. read more

I love the chance to be the first to review a business. I would never consider writing a review about a thrift store, but what makes this place noteworthy is something that I did not expect to see in CT...but would have expected to see out here in the car-obsessed world that is LA. A drive through donation carport. This was awesome. I was clearing out a whole bunch of old belongings that I had at the family residence in Middletown, and was concerned about how I was going to get all of the donations into the center. Further complicating things...it was raining that day. Not only was I able to stay dry during the donations...some helpful staff was available to pick up the items directly out of my trunk. I cannot believe that I just left a review for a donation center, but this place was a standout! read more

Goodwill Store .. what's not to love? Ok .. well, there is a lot of stinky stuff that is not to love but it is a good store full of used stuff that you can buy for cheap (well, sometimes it is cheap but recently it feels like whoever is pricing stuff is going on ebay to see what it is worth and then putting it our for that price, which is usually way too high for Goodwill). Stores like this are hit-or-miss, so the more you go the more time you waste but the more likely you are to find something for cheap that you are excited about scoring. Unfortunately, they do not sell beer or pizza. read more

Goodwill Store & Donation Center - Donation Center Near Me - Middletown, Connecticut

I really like going to Goodwill especially on Sunday for two dollar day the store is clean great selections and the staff are nice and helpful especially Mike read more

Love Goodwill. The organization is great. The selection is usually wonderful and just can't beat the prices. Name brands in excellent condition and the personnel are extremely helpful. read more

This store is nice than some but it would be nice if they would have a place for the lazy customers to put their carts when they dont feel like pushing them back or have a employee go check for carts that are left behind the parking lot is not flat and the carts come right down at parked cars not fair to customers to have to worry about car while shopping read more

Extremely disappointed in my experience with the store I one in one night after work and found an item that I really liked wasn't sure if I wanted to purchase. After thinking about my experience there which was great the store was clean and staff was pleasant I decided that I wanted the item so I called the next day and put it on hold and told them I would come after work to purchase. Apparently there was a one hour hold policy which I wasn't made aware of one putting my item on hold I decided to call to see if everything was OK before I went after work and I was told the item was sold which is fine I understand but the attitude from the woman who told me it was sold was unbelievable. Because her attitude was so nasty I decided that I was going to call corporate and let them know about my experience when I asked the woman what her name was she said "I don't care who you're going to tell you could tell the president of the United States I don't care" and hung up on me. I will never walk foot in this Goodwill again and it's a shame because I really liked the location. read more

I like coming here, but I feel like every time I come, the prices rise higher and higher. I'm pretty well off and usually just find things I think are cool, but I find it ridiculous that a crappy wooden dresser can have a $74.99 tag on it. And it's not just a select few. It's almost every piece of furniture. I remember getting an apartment and coming here to get furniture and remember not spending more that $20 on one item. And I'll come back 3 weeks later and wouldn't you know, the same furniture is still there probably because you can buy a new set for the same price somewhere else. I understand if goodwill gets a diamond necklace or signed baseball card to sell it near retail price, but let's not forget that it's a donation center where mostly lower and middle class people shop. Are the pricers making commission because this is getting ridiculous. And one more thing: maybe stop putting price tags ON the art and maybe put them on the frame. read more

I like to check out all the goodwill a in the area. Middletown location is a mixed bag. Sometimes you'll find a ton if stuff. Sometimes you find only one item or nothing. It's kind of like that at all Goodwills. The home goods section is disorganized and cramped. I find the offerings to be a bit more rag tag than other locations yet they do have a boutique section. I found an Ann Taykor suit jacket, coat and AT Loft shirt here. I also found a nice Adidas jacket for a guy friend. I say it's with checking it out if you have the patience to go through the racks. read more