My mom was visiting me from out of town and borrowed my bike while I was at work. Today, she rode it to the Goodwill and parked it on the the bike rack out front and draped the excess cord from other bikes that were locked up over her bike to make it look like it was locked to anyone casually walking by.
While my mom was in the store shopping, they sold my bike. When my mom noticed through the window that the bike was gone, she told the cashier who said that she's sold it because it was locked up. My mom told her it wasn't locked up and the cord was draped over it to look like it was locked and the lady again insisted it was locked up. That's when another woman that worked there confirmed that my mom did ride a bike to the store because my mom had a conversation with her earlier about it about how she wouldn't be able to carry too many bags home because she was in a bike.
My mom said the other worker that sold the bike still wouldn't acknowledge that she sold it until my mom threatened to call the cops. At that point they called the manager.
However, we're still waiting to be called back by the district manager, who we're told will need to view the security camera first. So not only did they sell my bike, initially refused to acknowledge my mom about it (even though the bike had a piece to my daughter's trailer on the rear spoke and a pouch on the front that had my iPod Nano inside and not to mention, clearly didn't have a price tag on it), but they also made a 58 year old woman walk a mile to get back to my house in an area they're not familiar with.
This issue should have been resolved in the spot, yet it's 8 to 9 hours later and nothing has happened. At the very least, they should have paid for a taxi to take my mom home and apologized to her. I had to bring her back after I got off work to pick up her bags that she had to leave there this afternoon since she had to walk so far.
I'll update this post when/if this issue gets resolved. read more