This used to be the best thrift store in Cabarrus County. Yes, used to be. It has gone downhill…read moreever since they reopened after C*vid. That's part of the problem too - all new staff due to firing the old staff during C*vid times...ones who had been there for years & were so sweet. The new manager is a guy who frequently complains openly about people shopping in the store, has literally complained about having to check my cart of stuff because I "got too much" and it'd take a while to scan it all in (I had maybe 6 books, a couple of shoes and some small nicknacks - it wasn't a lot). He's also changed sale hours - day of - closing early because he felt like it. He does not make people feel welcome to shop there - it's like we're bothering him to be in the store. Also, the pricing has gotten really bad - it's frequently at or above retail now, which is so sad since this stuff is always clearly used and *given/donated* to the store, but they grossly overprice it. Case in point: A used coffee grinder for $24.99 when it's new for $18.95 on Amazon or $19.98 at Walmart. The clothes have been really stained, hole-filled, torn and ripped lately. I really hate how bad the store is these days... I went in recently and they were selling a side table that was missing two legs, but still had it priced at $39.99. It just makes me so sad since this used to be my favorite thrift store in the area, and it's awful now.

This is by far, the best SA within 60 miles. I'm an avid thrifter and visit many SA's, but none…read morecan beat MY store. The staff is always friendly and most helpful!

Crisis Assistance Ministry is a literal joke! I feel they pick and choose how and who they will…read morehelp. if they are the main source for rental assistance then why is it so hard to get assistance with your rent? I was starting a month long unpaid job training returning to my career as a flight attendant that next Monday with leaving that Sunday. I've been out of work since September 2024 having fled DV from another state, homelessness, divorce (that was the best part) house fire loosing EVERYTHING, car accident totaling my new vehicle by a drunk driver, job loss, and had two total hip replacement surgeries 7 weeks apart. So to get through that struggle and finally be able to return to work has been the best thing to happen to me over two years. I went on a Wednesday with all my information for help with my May rent and got a call back from a Myra the following Friday. I was told to pay $1600 of my $2300 rent and they can pay the remaining $700. She had not looked over my documents because if she had she'd seen I had already paid $1100 of my May rent and just needed help with the remaining amount so she said to pay $500 more and they will pay $700 because that's all they are providing everyone due to funding. I told her I don't have a way to get the $500 unless I turn down the job offer and NOT attend training and drive uber and Lyft to come up with the money. I guess she tried to be encouraging with saying not to turn down the job offer and miss training. She had also brought up June rent saying they can't help me with May Rent if I won't have June rent but I said I didn't need help with June rent as someone was staying at my place the month of June and paying the rent in addition to taking care of my pets while I was away. i had everything figured out. I just needed that last boost of help to get me back on my feet. I was only behind because I was in a car accident in April and wasn't able to drive uber/lyft a few weeks and got behind but paid a portion of May rent with what I had saved. So ultimately, I've turned down the position, paid the $500, now behind the rest of May and now June, (since the person staying at my place no longer needs to stay) I went to crisis ( I don't get return calls) to leave word to my case worker for assistance and I'm waiting for a call back. I don't expect any help without added stress and I don't wish bad on anyone but I really feel some of those people working there need to understand by experience, the struggle and pain of regaining your life back and the humility of having to ask for help. I've read through all the comments and feel for everyone and pray something more can be done to help the entire community because Crisis Assistance Ministry is NOT it!

Do not waste your time. Let me tell you the process that no one explains. The first step you need…read moreto get there at 6 AM and wait in line until 8:30 AM for someone to see you. Once you do that then you have to wait until about 10 to 10:30 AM to go inside and present your papers. Then they will explain, you have to wait about two weeks or more until you're called. But don't stop there you get a phone call and the process is if you can cover almost all of your rent they can assist, they only give you about $50 almost only if you can come up with the rest. So guess what if you can't come up with none of it they won't do anything especially partial payments. So, if your rent is anywhere above $50 good luck. They will only cover almost nothing. Do not waste your time. This is awful. I will be filing a complaint with the Better Business Bureau.

This thrift store is really tiny. The furniture section is the biggest section. All the clothing is…read morereally low end and pretty shaggy looking. The most interesting brand I saw was Columbia. Would not recommend or return.

Love having this place in Plaza Midwood! We've donated things around the back and bought a few…read morethings inside, too - they always have a good selection of furniture.

This store is not even a good experience to shop at Kate who works at the register is extremely…read morerude. Gives you dirty look as you walk around the store nobody greets you marry, the manager allows her husband to sexually harass, her employees and her customers the store is dirty, unorganized all the employees stand outside in front of the store and smoke so all you smell is nicotine throughout the entire store. Several employees complained about being sexually harassed by the manager's husband. Jonathan.

The employees are always friendly!! They have everything from home to clothing!! Great prices on…read moreeverything I absolutely love this store!