1. Goodwill Industries Outlet Store

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Charlotte, NC

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Goodwill Industries Outlet Store

4.3 (17 reviews)
Closed • 9:00 am - 9:00 pm
Updated 2 months ago

Goodwill Industries Outlet Store Photos

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GW Boutique!
Rusty J.

This store is very different than most Goodwills. It is attached to the Goodwill offices and training/distribution centers. All of the activity at the centralized area creates a parking shortage sometimes. It is also different in the fact that there's a part that is a boutique and another part that is more of an outlet. The boutique is separated into a store of its own. When you enter the doors you do not feel like you are entering a Goodwill store. It feels like a cool boutique that you'd enter in Uptown. They display and sell the nicer finds that have been donated to the organization. They have nice name brand designer clothes, handbags, jewelry, and accessories. They may have artwork for your home. Nice sets of dinnerware. Lamps and many things that like-new. The employees dress nice and eager to show from the display case if needed. The outlet section is the polar opposite of the boutique. They sell clothing by the pound. People stand around waiting for a new table of unseparated clothing items to be rolled from the back. It is a little uncivilized when they make a new table available for picking through. The customers look like rabid animals pouncing on the tables. This section also has household items and other odds and ends. If I could rate the two separately I'd give the boutique a 5 star and the Outlet section a 2 star. The boutique really is a good find.

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Photo of Sarah K.
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1 year ago

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6 years ago

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2 years ago

If you're looking for clothes. It's a great place. I was looking for second hand furniture for my daughter's apartment. Not much there.

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7 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

My absolute favorite GW, I travel 2.5 hours every month or so just to come shopping there

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Photo of Tania V.
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6 years ago

Helpful 2
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5 years ago

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7 years ago

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Photo of Cletus V.
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5 years ago

I don't often shop at thrift stores but they were very helpful and had quite a selection.

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4 years ago

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Photo of Jen L.
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8 years ago

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10 years ago

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10 years ago

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9 years ago

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Review Highlights - Goodwill Industries Outlet Store

“My absolute favorite GW, I travel 2.”

Mentioned in 2 reviews

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J T Posh

J T Posh

(140 reviews)

$$

Sedgefield

I came across by this lovely shop by accident but I feel like it was meant to be. This place is…read morefull of brands I love. I was very impressed by the superb organization and general vibe. I was delighted to find several pieces at reasonable price and in fantastic condition. I loved the help and kindness I received and this " accident" turned out to make my day. I will be delighted to shop there in the future!

This store is STUNNING. Perfectly curated with amazing pieces. That being said, it is definitely…read morenot the store for me. I think this store is very specific for Southern Style clothing for the most part. So many flowery and flowy dresses which are just not my style. Also, there were 1-2 plus size items available which was an absolute shame. They are leaving out an entire demographic. I was disappointed in the lack of clothes that would fit me. I found the prices to be absolutely ridiculous as well. For example, they had a short sleeved Ralph Lauren sweater (USED) for $88. They had used Lululemon leggings for $43. They also had a very very very small coach purse for $199. No name sunglasses for $49. INSANE Those of us who are seeking designer clothing at cheap prices will likely not be shopping here regularly. I would come back here for a special occasion dress that I'd be willing to pay more for but I can get a used RL sweater at Goodwill for $4.99. While I appreciate the care they took in selecting items for their store, I think they are very expensive. Absolutely beautiful store, super clean and the staff are on point. They know their stuff and are courteous and diligent in helping their customers. VERY IMPRESSED with the staff.

Hidden Treasures

Hidden Treasures

(20 reviews)

$

They will scam you out of your money!…read more What I do not understand is the contradictory information I have received. You informed me that the item was donated and even identified where it was supposedly donated. However, when I contacted that organization, I was told they never received my furniture. That raises a very legitimate question: if the item was not received by the organization you identified, what actually happened to it? At this point, I am looking for transparency and documentation. If the item was donated, please provide proof of the donation, including the date and recipient. If it was not donated, then please explain where it went.Your response focuses heavily on the contract, but it does not address the discrepancy regarding the item's final disposition. As a customer, I have every right to question why the information I was given does not appear to be accurate.From my perspective, being told an item was donated to a specific place when that place states they never received it creates serious concerns. I hope you can understand why that would lead me to question whether the item was actually donated, sold, or otherwise disposed of in a manner different from what I was told. I would appreciate a factual explanation and supporting documentation rather than further personal accusations about whose fault this is.

Went on a Saturday afternoon just to look around. Well 2.5 hours later I had armfuls of "stuff"!…read more Great random things and fun! Prices are great too! Selection of items is amazing. Now the best part of my visit was checking out, the cashier was friendly and helpful, but there were 3 other ladies there, and they were fantastic! We talked about the store, the prices, the items I had found, and even dogs. All of these women made my day! Thank you! I will be coming back!!

Goodwill Industries Outlet Store - thrift_stores - Updated October 2026

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