What a great store! I can't think of a time I was ever disappointed in my Onalaska store. I have found so many fantastic project items that I don't have time to get them all done! And for those people who complain about the prices, if I think it's too high, I don't buy it-just like any other store!! And furthermore, since I don't round up at the registers, I am happy to know that the money I do spend there is supporting their work programs. Tanya does an awesome job as manager and you can see how her efforts are reflected in her team and the superb way they take care of their store. Thank you!! Julie M. read more

My kid and I were in La Crosse and decided to stop in at the Goodwill there. My son saw a dozen or so video games on the shelf next to a pricing sign. He picked three video games that he was interested in and we took them up to the counter along with a few other small items we found. The cashier looked at us and asked where did we get these (games)? My kid and I and I looked at each other wondering what was going on. My son explained that these and other games were over on the shelf in the direction he pointed. The cashier said he would not sell us the video games as it was against their store policy to sell video games in store. Which by the way is totally different then our local Goodwill. And my kid asked how can you put out merchandise for sale and then refuse to sell it. The cashier was not a happy camper and called for the shift manager. She too questioned how we got these games. And my kid explained again they and other video games were on the shelf and pointed over there. She too refused to sell them to my son. My kid was upset to say the least but remained reasonably polite, but demanded that they sell him the games since they obviously put them out on the shelf to be sold. If they made a mistake, that wasn't his fault. Yet we were being treated quite poorly as far as I was concerned. Finally the manager relented and sold him the three games. I didn't realize a store could stock their shelves with merchandise and then tell you too bad, so sad. Totally unprofessional. It's a shame that I even have to give them a one star rating to post a review. I'll spend my money elsewhere in the future when I'm in La Crosse. read more

The store was neat and well organized but books are ridiculously priced. 4.99 and 9.99 for used books is just too much. Better to buy on Amazon! Goodwill in Rochester only charges 1.49 for paperbacks. read more

I'll never go there's again. The person that worked at the drop off was extremely rude and belligerent! We had 5 boxes to drop off and she met us at the tailgate of the truck to tell us that all bins were full. Meanwhile they were unloading a large truck and trailer of boxes. Something doesn't seem right with her attitude. Beware! Prices are also raised on items at holiday times. Example: ugly Xmas sweaters go way up and Halloween costume makings. read more

BRING YOUR MONEY!! I used to love shopping here. It is big with a great selection and is well organized. The staff is also helpful and they play great music. However, sometime in the last year their prices have gotten out of control. The last couple of times I went I found some nice sweaters for my husband and myself - at 8.99 each. Really?? Those same sweaters would have been 4 or 5 before their prices went up. I thought maybe this was all Goodwill stores but since then have been to stores in Tomah, Eau Claire and East side - Madison and they are NOT as high as the Onalaska store. I will say that at the Madison store it is impossible to find jeans in your size unless you want to spend all day looking, but if I have to pay double for the store to be organized then forget it. Lower your prices, Onalaska Goodwill. You are not an upscale designer resale store! read more