Donation drop off time. Any amount of bags accepted. Donation hrs varies per location, check website for information. read more

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Saturday 9/7/2024, I bought $447.29 worth of clothing for me and my son from the Belleville, IL location. However, I had to take the items home to try them on and bring back anything that did not work for us due to Goodwill does not allow you to try on the clothes at the stores any longer. Before making my purchase I asked the clerk if I could return the items at other Goodwill locations and her reply was yes, keep the tags attached and have your receipt. So Sunday 9/8/2024, after church, I went to the Hwy 67, Florissant MO location because this location was closer then traveling back to the Belleville IL. I had two large bags of clothes to return and as I walked in the store instead of getting greeted with a hello, a female clerk said, "Are those donations?" I said, No, they are returns". I tell you, if looks could kill. The clerk said come around and get in line, so I did. When I gave her the receipt and started pulling the items out she started mumbling under her breath. I said, "Excuse me, I can't hear you?" she said, "These item are on THIS receipt?" I said, "Yes". The clerk said, "This is $447.29 worth of items". I was a little confused by the statement and said, "Well, I'm not returning all of it. Maybe half, I'm not for sure". She said, "We can't refund this much back". Still confused I said, "What do you mean? I was told you will take anything back as long as the tags are on and I have the receipt." She said, "Yeah but we would take a loss. Some of these items shouldn't have been put out on the floor. They have spots on them and we wouldn't refund this much for another store. You may need to go back to that store. I would need to call someone." I said, "Ok, can you go call someone to confirm that?". When the clerk came back she said she needs to take pictures of the items and then she said it depends on the amount" as she started mumbling and complaining the whole time. I said to her, "You know what, don't worry about it, I'll go back to the Belleville location". I told may son to put down the items he wanted to purchase, as I was NOT going to buy ANYTHING from that store and left. Went back to Belleville and had no issue at all. The staff was very nice and did not have an issue returning 28 out of 77 items totaling $158.56. This is just a side bar: One week prior to this incident, I went to the Fairview Height, IL location and spent $162.12 there and Sunday after returning the items to Belleville I made another 62.84 dollar purchase there. I will NEVER go back to the Florissant MO location just because of the BAD Attitude this clerk had. read more

Probably the most poorly managed store in the MERS network. The management team is lazy, emotionless, and incapable. Most of the items for sale in the store are wildly overpriced and covered in filth at the same time. There are never any carts in the store, none of the employees are ever wearing a name tag probably because they are all aware of just how bad of a job they are doing and don't want to be identified in any customer complaints. It's essentially a price gouging outfit put in place to fleece the low income residents in the surrounding area. Some of whom are not shopping at Goodwill for fun but out of necessity. And unfortunately due to the long-standing mismanagement situation here this incredibly overpriced thrift store is one of the only options they have access to. It's just amazing to see dirty little televisions from 20 years ago with $50 price tags on them when the exact same things are sold for less than half as much in thrift stores that are in much wealthier areas. read more

Found some wonderful books of short stories to read and display. The old illustrations are beautiful. Never know what you'll find.

This cashiers at this location have terrible customer service skills. First off you really have to watch what they charge you for things- for example, what qualifies as a blanket at most other locations will be upgraded to bedspread ( and a higher price) here.its happenned many times ..they'll consider a regular dress a formal and charge you 12 bucks for it,and if you don't review your receipt afterwards,they'll get it by you.Ive even asked them to tell me the price as they ring it up,only to be given attitude and a problem. I try to avoid a particular cashier who really just seems to despise being there. Shrs overcharged me several times, talks so that I can not hear her, wont tell me when I need to insert or remove my debit card and this last time when I said " do I need to put my card in now?" ( they had changed the system and you used to have to wait for the green light-)she easily shrugged her head as if she didn't know why I was asking.She sucks all around at customer service, I dont know why shes even there,shes got a chip on her shoulder and is just unpleasant. She also has rubbed her hand on the price tags on non clothing items ,to see if the tag comes off easily ,and then acting like I had put a different tag on there! Shes even denied the price marked was the price! Unfortunately this is one if the better locations ,meaning they get a lot more merchandise to choose from than other locations so I go here a lot. And they to avoid her ..and another cashier. Overall the store is clean,gets a lot of merchandise so there is a lot to pick from. The prices on lamps and electronics is high,as well as collectibles read more

I found a lot of great deals here. Most of the clothes were to small for me, but I found a lot of stuff new with tags still on it. Most of the clothes I saw were $3 or $4, which was definitely a great deal in my opinion. They had a huge surplus of Pentene Keratin treatment. I could have bought all of them had I had more space. Found some Catholic knick knacks and two pairs of shoes for my big feet. If I had lived in the area, I certainly would have taken up the chance to buy a $25 couch or the many appliances they had available. Was very impressed by the selection of leotards for gymnastics. Overall a great value in my opinion! read more

MALE EMPLOYEE WALKED IN ON ME WHILE IN THE DRESSING ROOM! He knocked and did not hear me respond twice (or maybe he did), another employee TOLD HIM "Someone is in there!" he responded while unlocking the door "I GUESS WE'LL FIND OUT IF SOMEONE IS IN HERE!" I spoke to the manager and calling regional manager tomorrow. Maybe employees could bend down to check under the door BEFORE they invade a person's privacy?! But I get a feeling that its too inconvenient to show respect to another human being. read more

i've visited this location a few times, they have good deals but the selection is eh and normally they carry more low quality items than other locations. still worth checking out as you never know what you'll find at goodwill but i'll stick to my go tos! read more

I used think this Goodwill was okay, now it is just aweful! They mark everything up. $8.99 for a throw pillow! I can get that cheaper at Target on clearance! $12.99 for their shoes. $6.00 or more on small pictures and empty picture frames. Small throws or blankets $29.99 to $34.99. It's completely ridiculous. I drive further to another Goodwill and pay $10.00 to $15.00 less for one item than I would at this location. read more