Can't tell you how disgusting these employees treat customers. Stopped in on Christmas Eve and was greeted with a rude and flat, "we close at 4". Now that type of demeanor could have been just chalked up to the "boo-hoo" factor that these Scrooges had to work Christmas Eve, but the actuality is that working in retail you usually are expected to work on some holidays; get over it or find a new job.
(I did come in the store at 3:45 knowing very well what time they closed and had no intention of staying passed 4:00pm).
Store was a mess, which is likely anticipated due to the holiday season, but you could clearly tell the employees could frankly care less.
But let's get to the real reason I am writing this review: the utter shock of me hearing the employees rattle on and on about customers through the bathroom wall. Gossiping and cursing was heard crystal clear through the women's restroom about how they would "let 'her' know that they f'ing close at 4" and "that they need to get out". Well, fine and dandy that you need to express your frustration but when I can hear every word and how unprofessional it sounds, it just goes to show that you can't expect much from employees working at Goodwill.
Likely this review will not make one bit of difference. But, I AM hoping that the lack of professionalism and common courtesy of the retail employees will be looked at and reviewed by the manager; ultimately making some changes in staffing. I thought one of the messages behind the Goodwill name was to give those that WANT a second chance to find work or just those who WANT to make a difference. I hope this review finds these two disgusting female employees held accountable for their horrible mouths (literally and figuratively speaking). read more