Photos are from 1/16/26. I visit this goodwill location about once a week & the outside of the store, always looks like this. What I don't understand, is why some of the shelves are practically empty on the inside. Some days are better than others, sure. But 9 times out of 10, I'm like... where's all the stuff?! Also, I don't mind dumpster divers, but every time I'm there, someone is either in or around the dumpster, pulling stuff out. I want to know, why are things being thrown away Goodwill? If something's broken, I totally understand. But apparently good items are making it into the dumpster if people are constantly dumper diving. I've found some cool clothes at this location, but they could definitely work on pricing items and getting stuff out quicker. Just my opinion ‍ read more

Goodwill - Donations on the outside of the building - Thrift Stores Near Me - Baton Rouge, Louisiana

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The last time I was at the Coursey store they had the wrong color sign up for the 50 percent discount. After spending time looking for some bargains, I was told that the color was green, not red. What a waste of time and a huge disappointment. I find this store messy and disorganized and the prices have gone through the roof. read more

I love to stop by this Goodwill it's clean and organized well. The clothes are organized by color . They always have nice clothes and good brands. I like to look at the little Knick knacks you never know what little gems you can find. So you may want to stop by and see what treasures you can find . read more

Goodwill - Thrift Stores Near Me - Baton Rouge, Louisiana

Clean, well organized, abundant clothing with secondary designers. Clothing sorted by size and dominant color. Dressing rooms clean and abundant (no wait). Got some really great dresses and sweaters here. Friendly staff with only a slight wait at the register. Definitely worth repeat visits if you live in Baton Rouge. For those who like to follow my meanderings while on business travel, from my AirBNB near LSU I visited (order by Mapquest): Time Warp Boutique Pink Elephant Antiques St Vincent De Paul (CLOSED) Goodwill 3121 College, then vegan Cajun lunch at nearby Vegan Friendly Foods Purple Cow Goodwill 10778 Coursey read more

I came to drop off my donations. Feeling excited about my good deed of helping other people...and older grey Caucasian man (I can't remember if he had a beard or not) came to the back door. I said, "Good Afternoon! I have some donations!" with a smile. He didn't respond, didn't open his mouth, didn't smile, nothing. Talk about terrible customer service. As I drove away, I wondered if he was like that with everyone else. He didn't help me grab anything out of my car, or ask me how many bags I had. He just held the building door open so he could get back inside. SMH. I just hope he's nicer to the next person donating. read more

NOTE: This review is for the store on O'Neal in Baton Rouge, NOT the Coursey store, which is great! Absolutely the worst customer service at O'Neal location. Just came from there (9/8/21 2:00 pm) and (as usual) the line to check out was to the other side of the store. One register open and the guy working had one speed...low gear. I was in line for over 30 minutes and only moved from the 4th to the 3rd person in line. Ridiculous. Several people in line asked him to call for help and open another register, but he wouldn't even look at them, much less answer. When he had a problem ringing something he left for a while and came back with a manager (both moving very slowly)....who appeared just as inept and had to call someone on his phone for help. After waiting in line for 35 -40 minutes, I realized that it ain't gonna happen today (as did several other people who put their stuff back and left). The manager guy also ignored all of us in line and wouldn't look at us either. This is not the only time it's been like this...it seems to be their default way of running this location. You need better, more competent people running things on O'Neal, but it seems you just don't care. Do better! UPDATE!: Went back to this store later that day around 6 pm and it was completely shut down. No sign on the door, no explanation, just...Closed. Wowl. Supposed to open until 8 pm. UPDATE 2: Went back to store on Thursday (next day) to make my purchase. Nicely explained to the manager that I tried, TWICE, to purchase on Wednesday (which is Senior discount day), and asked if they would honor the discount since, through no fault of my own, I could not make the purchase Wednesday. Her response? "Sorry, Wednesday is Senior day, nothing I can do about it, it's out of my hands." Unbelievable. These people care NOTHING about customer service. BTW, as stated in other reviews, this store's pricing IS the highest of all the Goodwill stores in Baton Rouge and Denham Springs. BEWARE! read more

Was in town for a quick family visit and actually made two visits to this location. First visit was less than stellar. Found blood-stained bed sheets for sale in the linen section (GROSS), and someone barfed on the floor and in the trash can of the ladies room (DOUBLE GROSS!). I did find some good stuff here though both times, and the staff was very friendly. Their prices are also much better than Goodwill of North GA, where I live. read more

This one's the best Goodwill in Baton Rouge! Well-organized inventory and nice changing rooms. Staff is friendly and helpful. Can't believe I'm the first one to review it. If you looking for some awesome deals, you should check this place out. The last time I was in here we got Tabasco brand ties (tags still on) for a dollar and just this afternoon my husband found a brand new Polo Shirt for six bucks! read more

I like this store and have shopped there and donated there quite often, however; last Saturday, I dropped off several item, which included glassware. There were two workers outside receiving the donations. Both workers were african american men, (1 older and 1 younger). The younger man proceeded to go through the bags and took the glassware out and threw it in a box and the glass shattered. The thought at first this was a accident, but then as I drove off, I watched the younger man take more items out of the bags I donated, he proceeded to throw more items down in the box and break them. He looked as though he was disqusted with having to do his job!! I was so appauled and damn mad as I watched him break the items I just donated. What a total wasteful jerk! I will never donate to this store again. I called the store and asked to talk to the manager. She was not in, but the woman who I talked to said she will have the supervisor view the video tapes since there are cameras out there where you dropp off donations and find out who did this. I sure hope his ass gets fired for this!!! read more