I first visited 3-4 years ago and was impressed with the service, so as a returning client I expected the same. I scheduled a consultation for Monday at 3:00 PM and received an email confirmation, but no one called or emailed to cancel. When I emailed 30 minutes later, I was told the advocate had called in sick. It was unprofessional that they didn't even notify me to cancel or reschedule. I had to reach out. Their customer service has declined significantly. read more

I'm not new to aesthetic treatments I've had fillers and Botox before and since. This was by far the most painful experience I've had, with the longest and most difficult recovery. I came in for one specific goal: to improve my dark under-eye circles. Under-eye Renuva was quoted at around $3,000. During the consultation, I was told that Renuva would not work unless I also did cheek and temple filler to "lift the midface." The discussion quickly escalated to multiple additional procedures, including lip filler dissolution and chin filler, followed by a bundled quote of around $20,000. I expressed hesitation and mentioned I had a busy weekend and wasn't sure about doing cheek filler that day. I was reassured I would be fine and told I'd be given "anti-inflammatory pills" and recover within 48 hours. I ultimately proceeded with cheek filler, temple filler, and Renuva for around $9,000, even though I had only come in for under-eye treatment. The injections were extremely painful, to the point that I was given gas for pain management above local injectable anaesthesia. My cheeks remained inflamed for nearly two months and looked uneven. I've attached a photo taken immediately after the treatment to show the level of swelling and unevenness. I do want to note that the nurses were very friendly and kind throughout the process. However, the injector felt cold and rushed, which added to how uncomfortable the experience felt overall. The reason I'm writing this now is that I've since returned to my current med spa three times, and each visit I've left feeling listened to, with only minor swelling and minimal pain or bruising. That contrast made me realize how overwhelming and uncomfortable my experience here truly was. read more

Goodskin - Skin Care Near Me - Los Angeles, California

Goodskin was the first place where I took a chance for aesthetic treatment. Not sure what is going on here or if they are experiencing some operational issues but they keep having different providers meet with me in addition to having limited availability in appointments. I have met about 4 nurses in the past 3 years. It is more expensive. What took the last straw in no longer returning is that my appointment kept being cancelled twice after one being rescheduled by them. I asked if I could meet with someone else/another day and was told NO. That supposedly my provider was the only one available (it was not Lisa and that this person is "supposedly" available about 2-3x/wk). I find it unbelievable that this place is only running with one nurse few times per week. Idk what's up! However, with the different people I have met, I was pleased with the results. read more

Extremely expensive relative to other centers in the area, with the same results! They are constantly trying to sell you more services which is incredible annoying. I spent over 10k and I deeply regret it. read more

I wish I could give NO stars. This is a very long thorough review of my experience with Goodskin over the last 10 months. Feel free to read all details, or if you choose to just keep it to a nutshell "DO NOT GO TO GOODSKIN"...you will only leave feeling financially, emotionally and most importantly physically violated. (key word botched) For the full story see below: In February 204, I had my initial consultation, with Lisa Goodwin and felt like I as in good hand. I decided to move forward with her "healthy aging plan", and though the cost was extraordinarily high in comparison to other top doctors in Los Angeles, I committed to it. However, I did feel it was very strange that every time I came into the office Lisa would always be suggesting something "new" that was never discussed in February, changing my "plan", cost dramatically going up. I kept copies of the "plan" suggested each visit, and in fact, every visit there was a shift into another treatment or very vague information of how many treatments I would need in order to start seeing results. Lisa would say 3 to 6, an assistant would say 6-9 and then the following visit, a new technique or injection would be introduced that would again have a very vague finish line to which I would see results. Each visit would range from 3k - 8k. With many procedures that either did nothing or actually made my skin worse, I should have listened to my gut but so much time and money had been spent towards "my plan" I continued. In November, I caved and decided to move on to her next suggestion. Something that was referred to architectural lifting (not sure about the correct term) that would slightly lift my skin a few millimeters. The cost of the treatment was 9k. When Lisa came in for this treatment she was already using a tone that was unkind and abrasive. Before we started I openly told her I didn't like the way she was speaking to me and that her passive aggressive attitude was really starting to bother me. She did apologize in her own irreverent way, and proceeded with the procedure. I left slightly swollen which was to be expected however, 10 days after the procedure I started noticing very hard pockets around my nose. My face no longer looked like mine! I had lack of movement and painful hard spots of filler through out my face. My smile looked like the joker. I immediately reached out the office with detailed pictures of what I was talking about as well as explaining that there were lumps of fillers that were not only noticeable but also painful. It took hours for the office to get back to me and when they finally did their lack of empathy or accountability was shocking. There was a tone of "get over it" and it's not that bad, it's only swelling. "We think you look good!" I absolutely did not look good, I looked like a freak and I was emotionally exhausted and devastated. Taking no accountability or showing minimal empathy, the Goodskin team sent me to ANOTHER doctor to start the dissolving process. This process is painful, and I have only had one session. The plastic surgeon who is now treating me has informed me it will take at minimum two or more sessions to get me back to my baseline. He is 100% certain that there was filler put in areas that were not disclosed in my medical records from Goodskin. He saw this filler using an ultra sound, and was frankly in shock by the placement and quantity. The overall experience and treatment I had with Lisa and Goodskin has been unprofessional and unacceptable. I feel like I continued coming in because I was going through an extremely vulnerable chapter in my life. Honestly, it makes me sick and thinking about it now. It is clear I had treatments that were not fully disclosed (filler in around the mouth area) and caused significant complications. Further these treatments are not referenced in my records. From my interactions with the office, it is clear there was an attempt to keep the totality of my treatments hidden from me and the doctors attempting to resolve my issues. Simply put, these issues point toward a very troubling pattern of negligent care. I have decided to write this review with the hopes that someone does not go through an experience like mine, nor be taken for 9,000 plus in fees that resulted in pain, facial deformation and time wasted seeking help from others to reverse this negligent care. read more

I'm not giving this review to Lauren and Lisa, who are amazing. I am giving this review to the Frontdesk or schedulers who are disappointing. I was given a complimentary follow-up touch up appointment after my previous treatment. I was told it's a quick check-in and I was not expected to pay for any treatment. When I called them that I'm late for the follow-up treatment because of the rush hour traffic, they said they would have to reschedule my follow-up appointment and charged me $250 for the cancellation. They said it's to pay for the time of the appointment. It's very disappointing since I was told I was not expected to pay for any treatment in this appointment, yet they charged me $250 for a complimentary appointment. It does give me a different perspective on when they recommend treatments to me. I had waited my treatment at the Frontdesk a few times for longer than 30min before. It's just not fair in this case. read more

I had the worst experience here. I have many pictures to prove that the filler that they urged me to get caused horrible issues with my face. Several balls of filler appeared on both sides of my face. They then tried to dissolve the filler several times, only causing more issues with my face and after paying an exorbitant amount of money I now look worse. Be careful when you are in the treatment room and 2 or more will come in and persuade you to get a lot of services and product to pad the bill. Paying $4,000 to $6,000 every 6 months for botox, filler, and maintenance is gouging the customer. I do many reviews here on Yelp and I have NEVER given a bad or 1 star review, but I felt I had to warn others of this company, their tactic, and bad products. read more

I have been a client for over 6 years and I will only let Goodskin touch my face. All of the providers are great. No one can ever tell I have work done which was my goal. I love that I look like a well-rested version of myself. The experience from when I walk into the door until I leave is 10/10. I have visited both LA + NY and both offices are stunning. read more

I chose Goodskin because of the good reviews and their claim to have a conservative approach but that was not my experience at all!! My experience with goodskin was one that was horrible. I felt violated, physically and financially, and abused. I was seeking filler in my temples. I was assigned to Lauren. I underwent a series of photographic imaging, to which Lauren pointed out that she didn't like my forehead and flicked my face with her hand. I POINTED on my face where I wanted filler, which was the sides at my temple area. She agreed. However, this was not where she put the filler! She put it in my forehead, brows, and eyelids, nowhere near where I wanted it. What she did to me was painful as she did not use enough numbing. She also was holding my head down so hard that I felt like she could shatter my skull with her grip. Then she was pushing the cannula so hard into my face I was being treated like she was sawing wood. I felt pain. After the procedure she said, "I rounded your forehead." What??!! I didn't want anything like that. The results, aside from being in the wrong place, were overfilled, uneven, with lumps and dents. She aggressively rubbed my sensitive psoriatic skin with her hands wearing rubber gloves trying to push down the nodules she made. The rubbing burned so badly from the dry friction of her gloves on my face. I experienced ALOT of pain in the recovery as well, and the new shape of my face resembled a peanut! I returned to show them what they did to me. This time I was assigned to another practitioner. This practitioner would only look at my photographs and would not give me the respect of examining my physical face up close. This person did agree, although WITHOUT apology, that I needed a correction by filler or dissolving, but by this time my feelings of trust and safety were compromised, so I left. I went to a new physician who was shocked and angered by what Lauren at Goodskin did to me. She added that it doesn't look like they diluted the filler properly before injecting it and the high tech gadgets they use like computerized "sci-fi" photographs and vein finding tools are gimmicks to lure customers to low experienced, practitioners with lesser knowledge of anatomy. I chose to have corrective filler applied by my new physician to try to negate Lauren's shoddy work. I was so traumatized from my procedure with Lauren at Goodskin though and my new physician sensed I was exhibiting some fear and panic from it. She had me return on another day to be treated and the treatment from my new physician was a 180 degree difference. I experienced NO pain during or after my temple filler correction with my NEW physician, ZERO! and that's how the experience should feel when it's done right. Because of the severity of what Lauren at Goodskin did to me, I'm still undergoing stages of correction for my forehead, brows, and eye lids that she tampered with. I'm also dismayed by the financial expense at what this has cost me. Aside from the cost of correcting their work, Goodskin is overpriced. When I asked Lauren why the cost of filler is so expensive at their "med spa," she claimed it's because of her injector ability. I think she's demonstrated in my case that she's mistaken in the value of her worth. I'm so perplexed by any good reviews Lauren has!! It was a sociopathic experience and Lauren should not be in practice. read more

I went to Good Skin for my very first aesthetic treatment. I was so nervous, kind of scared even. But I'd done a lot of research and felt I made a good choice and I was right about that. My results were stunning . I saw Casey and felt the work he did with me was exactly what the clinic advertised, it was me, no real changes made to the design of my face, but more vitality and youthfulness present. After seeing a few other clinics, my conclusion is that the philosophy and methods promoted by Good Skin are on another level artistically. I'll be going here from now on. Highly recommend. read more

Couldn't be more happier with GoodSkin! I've seen both Christina and Lauren for Botox, IPL and fillers. I had so many brown spots from pregnancy and all are gone after a few treatments. I had a bad filler job at another place and Christina was able to dissolve and fix. The front staff are very welcoming and nice and offer beverages and snacks while you wait. But you never wait long! Recommend this place! read more

I have nothing but great things to say about Good Skin, first off I want to say Lauren is amazing. She is so gentle every time I see her, she takes good care of you and definitely knows her stuff. I also like how attentive Alexia is. I had eye filler, cheek filler, jowl lift and Botox. Literally kept going back because I'm always happy with their products and service. The staff was very knowledgeable and was very patient with me. It was my first time getting Botox and fillers so I was very nervous. Definitely recommend their service. read more

It's been 2 years since I have been going to Goodskin and WOW I feel so blessed my friend made the intro. She takes her skincare very seriously so I knew it was going to be amazing. But I was still so impressed when I had my consultation. They walked me back through the stunning space to the photo room, where they took detailed 3D photos. We reviewed the photos in a private room, and we made a plan for my face. If you are a woman you know how scary aging can be, going to Goodskin took this weight off of my shoulder, and a sense of security that I was in great hands during this journey. Fast Forward to today, my face and skin couldn't be more perfect in the most natural way. They refuse to over-do anyone, which is a big part of why I trust them so much. This is a craft to them and they care deeply about their clients. This brilliant team has mastered the art of injectables, lasers and skincare. They are always stocked with the only skincare line I use, Biologique Recherche, which is not easy to come by. I personally don't think there is a better med spa in Los Angeles. And I'm definitely not alone. read more

If I could give Goodskin 100 stars, I would! This place has the kindest staff, so friendly and attentive. They all work like a well-oiled machine - each has a dedicated role but they all seem to be there when you need someone. They seem to genuinely care about you and helping you achieve your desired results. Their service is personalized to fit your individualized skin needs - treatments, fillers, etc. They believe in a natural "non-filler" look, so their approach is slow and steady to fight aging. They are officially my trusted partner in caring for my skin!!! I cannot recommend them enough, Lauren, Lisa and their teams are all incredible! read more

I've been going to Goodskin for years and can't say enough wonderful things about them. Every visit is thorough with a plan in place and their work is impeccable. You're taken care of every step of the way with plenty of explanation and forethought. They're such a wonderful group of people who truly love and care about what they do and always researching the next advancement in treatments and procedures. I've seen every staff member in the LA office and they are all exceptional. read more

After my last breast cancer diagnosis in 2018 I feel like I didn't recognize myself from before chemo and radiation and many surgeries. The stress had taken its toll on my face and I needed to do something. I saw Christina at Goodskin who used to work in oncology and understood what I had been through and how to help me feel better...I was impressed with her knowledge and compassion. I feel like I am getting back to my old self and feel that my face looks refreshed and happier. She has made a huge difference in how I feel and I can finally see my old self again. Thank you to Goodskin but a huge thank you to Christina for recognizing exactly what I needed. read more