When you are broken down in a Big truck or RV on the side of the road at night (after hours), anxiety and stress is very high. You question your families safety, theft and damage to your expensive equipment.
Images of a rough dirty looking speed freaks with neck and face tattoos race through your head, as you anxiously wait being rescued.
And then Tye from Goodrum Wrecker shows up in the biggest tow truck you have ever seen to your rescue. His professionalism, attention to your needs, and decades of experience, quickly puts your mind at ease.
A towering clean cut man, looked more like a collage football coach, than what you would think a 24-Hour heavy vehicle tow truck driver, normally looks like. More like a Knight in shinning armor coming to our rescue.
Tye went so far beyond the call of duty on our tow. In sweltering heat, in the dark of night, this man spent over 1 hour under our RV getting it ready to tow, due to our subpar no standard equipment.
Their fleet of high-tech giant sized tow trucks, is second to none. He had us hooked up in less than 10 minutes, before he realized that due to our 25-year old antiquated equipment would not allow for the quick release of the axles for towing.
This is when Tye really shinned! Due to the heat, I could barely stand outside, yet he worked with such dedication and enthusiasm, I have not seen for a very long time.
Lots of people take time to leave reviews, when they are dissatisfied with service. I am taking this time to point out truly exceptional service.
If you find yourself broke down in an 18-Wheeler, or oversized RV in the panhandle of Texas, there is only one choice for your safe towing needs. Obviously management has a commitment to be the very best in the industry. With the best equipment, lightning fast dispatch, and highly talented employees, Goodrum Wreaker Service is the only choice in North Texas. read more
