Wow! I do not remember who recommended this company but from the beginning - initial evaluation of…read morewindow to communication and install-they were all amazing! On-time, cleaned up afterwards, explained everything in detail! I would highly recommend this company!!!

I should have read the reviews first... Tried to get an estimate from the company. I followed up…read moreand no response. Completely ghosted me. Stay away.

Horrible company that took 6 months to finish 3 mirrors, 1 shower and 4 panes of glass…read more However they took less than 1 day to charge my card (without authorization) or sending me a bill to review. The nerve! The owner, Brenda and her daughter will not return calls, will lie about dates and forget to order items. They expect you to just take off time over and over again but will never apologize or take responsibility. They actually blamed their accountant, Wendy, for charging my bill without authorization. Don't blame her when you know it was you. The only time this company moved fast was when they charged my card. Their techs seem like nice guys but you can tell some of them have much less experience than others. They had to come out at least 6 times to complete this job. While dealing with Charleston Glass, I found Palmetto Glass in WA. NIGHT AND DAY! They are doing the rest of my restoration and specialty glass. I have had nothing but a good experience with them. Fast, reliable and respectful of clients' time. Call them and skip Charleston Glass altogether.

Would not recommend. Had them come quote two showers. Called back 3 times over 2 weeks to try and…read moreget the pricing and never got it. Said waiting on supplier with no expected date of when it would be ready. Less than helpful on all fronts.

Scott, the owner provided great service. Texted me letting me know of his arrival time…read more Replaced the glass on my garage. Very friendly and forthcoming.

Scott was super professional and personable. He did a great job at a reasonable price. I will use…read morehim again and have already set him up with some work for friends of ours. 5 stars!

Danny and his staff do an amazing job. I loved working with him to create my vision. I would…read morerecommend him to anyone. He will make it amazing.

Always amazing to work with! Great customer service and quality work. Would highly recommend for…read moreany glass needs.

I called them a couple weeks ago. They told me if they come out and measure that I have to…read moreguarantee that I use them... I said fine schedule an appointment two weeks out for a single painted glass... Stayed home all afternoon. Got a message at the end of the day that they couldn't make it... Their effort was 0.0 all the way around call somebody else for the love of God.

Went to GE looking for a custom piece of antiqued glass for a bar shelf. Spoke with a woman in the…read morefront office and after a lengthy discussion, decided on a finish and provided the measurements. She said the owner had to quote it and she would get back to me the following day. Didn't hear back, so I followed up with a call. Same person said she was still waiting on owner to provide the quote. After not hearing back for days, I went to Charleston Architectural Glass, chose the finish, provided my measurements and picked up the piece less than a week later. I would definitely not recommend Glass Etc. to anyone.

Was in need of replacement glass for a gas lantern. I originally tried the manufacturer but they…read morenever returned my call. I gave Glass Etc a call and spoke with Tiffany. She was great, took all my info and what I needed. Within a few hours, Jody called me back. Said, don't worry. I will take care of you. And they did. Thanks guys for doing a great job!.

This is a very interesting place. Full of antiques and old oddities. The beautiful mirrors and…read morestained glass made here are a must-see. These things are custom made and shipped to customers all over the world. Check it out!

Poor representation in the community while driving a branded work truck. Glad they made it through…read morethe red light safely despite forcing themselves into the wrong lane.

I have had to deal with this company for MONTHS now. Not only did they leave OPEN EXPOSED razors on…read moremy bathroom floor that my TWO year old brought to me. They measured our glass door wrong, so they ended up leaving with the door (mistakes happen that's fine). Weeks go by for the second attempt of installing the glass door...they measured this door wrong also - so they left AGAIN without installing glass. Then the owner comes to my home to measure this time (obviously can't rely on their employees to correctly measure?). Then some more weeks pass by, they call me for a same day appointment - I explained I would rush home to meet them...10 minutes before the appointment they call me to cancel! After I rushed home and cancelled my plans for the day. I have asked for a discount and they denied that. They are lucky my toddler didn't cut himself on those razors. A very unorganized company.