I partnered with QDM last year when they were pretty brand new thinking they would be able to give…read moreowners more attention than the previous property manager I had. When they worked for me as my property manager, I requested a phone call to discuss questions that I had and I waited MONTHS and in the end QDM reps Josh Mariconi and Emily Love NEVER returned my phone call. I don't think they have the attention to detail that someone who made sacrifices to procure investments deserves. There was a minor repair done on my property and because it was under $300 they did not apply any scrutiny to the repair. They didn't even send me a picture or anything so I would be assured that the property isn't looking kitchy. They didn't take a picture of the problem or share a description with the problem with me like my other property management companies do so that we know the complaint is valid. When I changed property management companies to Courtney Clendenin at JJK Realty so I could get proper support it felt as though they were trying to spite me by not immediately returning security cameras and by sending money back to the state instead of paying out my rent timely. In one embarrassing event, Josh Mariconi accidentally texted me a conversation he was having about me behind my back. That was very trust breaking. I don't think they're aware of the laws about security deposits which is frightening. They took my tenant security deposit and made a bunch of deductions to it including management fees, water, inspection permits and then they told my new Property Management company that they sent me the deposit. There are legal reasons for deductions to be made for a security deposit and they don't seem to follow those legal reasons. Finally there were so many mistakes on the invoices that they later tried to correct that it's hard to know if they're being honest or taking you for a ride. It's just confusing. If I could offer the company a few pieces of advice I would definitely say if you have your owners hold a security deposit - don't make illegal deductions from it. Second I would say I waited over 2 months for a phone call and that is not acceptable. Put yourself in your clients shoes. Third, apply scrutiny when work orders come in and be open and candid with the owner as well because it's so trust building. Fourth, make sure you're invoices are clean and your free as much as possible. I'm not new to investing and I am very grateful to the property management companies I have all over the country who show me respect in these ways. I'm enjoying my time with Courtney Clendenin managing my property in Illinois. Check her out: https://soldonjjk.com/meet-our-team-2/courtney-clendenin/

They are scammers. Will take your money and deny you fair service. Denied me for something that…read moredidn't have anything to do with things that are grounds for denial. I explained to them, that a loan I owed on ha s nothing to do with previous rentals. So she Claimed to have reopened my application but never did contact me back. When I called back, one female refused to tell me why I was still denied and would not tell me the person name she said worked on my application. it has been over a month. I still have not gotten and information, email, or letter about my app. I want my $50 back. I did not get the service I paid for. Your just taking people money and not trying to help them

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

They charge for cleaning a house that was cleaned on move out along with the carpets! They never…read morerepair anything, just ignore you! The actual property owner never will spend a penny on anything! Take lots of pictures a before you move in if you are dumb enough to rent from them. They are ruining the rental market in St Louis along with all of the foreigner's that are short term investing and sending the profits back to there country of origin!

Shawna is very knowledgeable and helpful in all aspects of real estate. She is committed and shows…read moregreat dedication to every detail of the home buying or selling process.

Didn't give up on this picky buyer, showed me all I was looking for, and didn't even flinch when I…read morewound up finally buying... the house I was first shown.

Realtor Jackie Sumpter made this experience exceptional. I work consistently out of town, and with…read moreevery challenge that arose Jackie ran point and took care of it swiftly. Jackie is an attentive realtor. Always supportive, calm and assistive. Jackie made herself available at all times, and that alone brought me great comfort as I am away about 80% of the time for work. I highly recommend Landmark Realty, more importantly I recommend you seek Jackie out to sell your home or to purchase one. Thank you again Jackie for getting us through the listing, many showings and closing with the sale of my home.

Danielle has really gone above and beyond for us: checking on our property before the tenant moved…read morein, being there when appliances needed to be delivered, etc. We actually had a mix-up with communication and a tenant from a different PM had moved into the property Avenue was supposed to manage and Danielle showed up and was able to sort everything out for us. We appreciate her ability to communicate with us and check in on things. Aaliyah has also been so super helpful with any of our more, non-realtor related questions and operations in general. This has been a fantastic experience! We appreciate all that you both have done for us!

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.

Everybody needs to know what a great experience I had at Rent Solutions! The service was incredible…read moreand they went above and beyond in every way!!! If you need assistance in finding a rental house/apartment, this is the place! Rent Solutions worked well around my schedule and the communication was excellent! Do yourself a favor and call them today.

We were one of their 1st customers back in 2009. We moved from the area and and only came back…read moreoccasionally. Things were good at 1st. The got the renter that was not paying out of the home and cleaned and set it up for renting. Got us a renter that stayed there until this year. We decided to sell the home. Rent solutions had always told us the renters were not interested in buying. I did not know until this year that we were even able to speak to the renters. I found out and rent solutions gave me their contact. When we called they proceeded to tell us all the problems with the home. They told me They had contacted RS several times. The repairs that were made were shotty at best. The renters sent me pictures and I had someone in town there go investigate. Outside lights falling off the house, which tells me RS never even did a drive by!! Rigged vents on my heater instead of replacing a new filter. Leak in the roof, they couldn't find it so just replaced inside ceiling tiles, which ruined my carpets. The back porch steps were falling apart. RS replaced the top boards. Left the green yucky wood frame! Door trims outside were falling off. sink leak...They replaced faucet, but didn't repair the wood underneath in cabinet. The buyers told me that they loved the home but was concerned as to what other issues would be found when actual repairs started. Had we contacted them a few years ago, they would have bought it. They told me they contacted RS several times about problems. Either nothing was done or it took forever. RS said they were never contacted and had a log to prove it. They sent me the log. It had very few things on it. It also did not have repairs I KNOW they made. RS said well sometimes they called the owner directly and those weren't logged. HHMM!!! So I believe the renters. Once the renters moved out it too us $10,000 to make all the repairs and get it to a state to sell it. RS said they were not responsible for any of it. SO thank you Rent solutions for nothing!!