I'm from out of town but they went above and beyond for my teeth care. Not only were they ethical,…read morebut affordable. Highly recommended!!

The staff at Cherry Street Family Dentistry is really fine; friendly, caring and competent. In…read moreaddition to the wonderful staff, the head of the practice group, Dr. David Jump, is not only a fine dentist who has done great work on my teeth, but he is also a decent and caring person. I was recently diagnosed with tonsil, tongue and lymph node cancer, and Dr. Jump saw me on very short notice to provide a "clearance letter" so I could proceed with my cancer treatment plan. I also wanted some targeted dental work done on one tooth before starting radiation treatment, but Dr. Jump wisely recommended that I take no action regarding that one tooth. How incredible is that! I highly recommend Cherry Street Family Dentistry for the entire family. You will be in good and safe hands. This is really a quality and caring dental practice. Five stars! Craig Zalk

Not the best fit if you're looking for preventative care and solutions to avoid bone loss and…read morecostly future visits. I requested a preventative procedure during two prior visits. I discussed my interest in getting this treatment three times, once with the dental assistant and twice with the doctor and dental assistant together. I was told numerous times that the procedure was expensive and not covered by insurance; I'd already researched on my own and had my mind set on getting the treatment, but the doctor and dental assistant made it seem as if the procedure was unnecessary and talked me out of the idea, so I trusted their judgment and moved on. At a later visit, I was informed that I'd need to get more work done (that was more expensive than the preventative procedure I'd previously requested) that could have been avoided if I'd not been talked out of getting preventative work done. When I brought this issue up during my cleaning, there was, conveniently, no record of my request. The dental assistant I had before had not documented what we discussed nor my concerns/needs, and was no longer employed at the office. Great. To make matters worse, the doctor said we never had the discussion, even though we did and he told me the procedure was expensive and not covered by insurance, he even told me the price per tooth and I distinctly remember saying I was fine with it and they still talked me out of it. It could be that the doctor forgot what we'd previously discussed considering the number of appointments they have and patients they see--it'd be impossible to remember every single issue or request a patient has, but that's what the notes are for, and my notes were never documented... by anyone. I also noticed during my cleaning, that the dental hygienist commented on how the charts from my wisdom teeth extractions hadn't been updated either. While the assistant responsible is no longer at Utica Dental, I can't help but wonder how many patients have been impacted by similar negligence and why there wasn't some system or audit to follow up on those charts to confirm that they're correct especially if the assistant's departure was due to performance issues. The office manager apologized for the mistake and offered a discount on the procedure, which I appreciate, but ultimately, it was no consolation for my loss. I decided to switch to an office that emphasizes preventative care and maintaining natural tooth structure to avoid extra visits and costly repairs, surgeries, cosmetics, (or worse) in the future--no matter how profitable or beneficial for business metrics.

I had my first appointment at Utica dental recently and it was a positive experience. The staff…read morewere super friendly and helpful. I did ask about Invisalign at my appointment and we went through that consultation. Dr. Hinkle took the time to answer my questions but when I left I realized he's missed some key points in the discussion such as how long I would have to wear them. Overall, I think this was a pretty good dental experience.

I was impressed with Dr. Gregg Smith and his staff's professionalism and welcoming. Thanks for your…read moreassistance.

Professional and courteous staff, they only provide necessary care and don't try to upsell you on…read moreother care like other places do, dental hygienists and doctors are top notch and the facility and equipment are in great shape.

I had a crown done at another office for my upper right tooth and I knew that at some time I would…read moreprobably need a root canal. Well, what do you know, I started having discomfort. Went to Dr Franklin and he did the root canal and the experience was awesome! I have no discomfort at all after the procedure. He was gentle and caring. His assistant and he were like a well oiled machine as they took care of me. I highly recommend this office if you are in pain.

went for a wisdom teeth removal and i had to reschedule the first time and the second time they…read moresent me with medication that was supposed to put me to sleep and i tried calling the office and they didn't answer till i got there. Dr. Franklin tried to perform on me while i was still awake and walked out to never be seen again. they sent me to the front and gave me a referral to another clinic. So I left sedated as hell and with blood from my mouth from beginning the surgery. DO NOT RECOMMEND.

I've been to a number of dentist in my life and this place is top notch. They have very flexible…read morescheduling able to work me in an emergency. They provide great care and they even have a therapy animal he is the greatest.

I highly recommend Dr. Fonder and his staff…read more I came to Dr. Fonder after a bad temporary crown placement by another dentist. I was in horrible pain that would not subside after 4 days. Dr. Fonder gladly took me in when the dentist who performed the poor work told me to "wait a while" and "the pain would subside soon". Dr. Fonder got me in for an appointment that same day- he didn't even charge me for the 2 x-Rays he took, the readjustment he performed on my temporary crown.. and this all happened right around 12:30 (meaning he was most likely working through his lunch break to help me). other than that.. great location right west of Cherry Street, extremely friendly staff, and a clean & neat space. thanks Dr. Fonder!

Dr. McCormick is the best! He's creative in providing care. Got me in right away when I had an…read moreemergency. I had a procedure from a different dentist that left me with numbing pain in half of my face. Dr. McCormick used laser therapy to heal my nerves and repaired that area. I am so greatful!

I am a cosmetic surgeon and very particular about who I would let work on my teeth. I needed some…read morecosmetic dental work and travelled from Alabama to have Dr. Randy McCormick do my work. He is one of the top cosmetic dentists in the country. He pays attention to every detail and is a perfectionist. That is why I came to see him. His staff are friendly and make you feel very relaxed. The results that I got are absolutely amazing and better than I even expected and I am picky! So grateful to Dr. McCormick. If you have cosmetic dental needs, I give my highest recommendation to this practice!

Wonderful staff. So kind and caring. Very straightforward in their service and efficient at getting…read moreyou through.

A great place to get established and do your treatment. The doctors and team are so knowledgeable…read moreand empathetic.

i was so nervous and sad when my four year old needed to be put to sleep. The staff was so…read moreaccomodating and respected my decision to not get him front caps. I got to sit in the recovery room and had the most pleasant conversation with Gabby. she was kind, reassuring, personable, and a breath of fresh air that soothed my anxiety and aching momma heart after watching my baby be put under for the first time. I had an amazing connection with her, and the rest of the staff was kind and respectful too, even when I changed my mind about the treatment we came in for originally. I am so grateful they weren't pushy or rude and eager to help my kiddo feel better and be protected from future cavity issues.

Our dentist, Dr. McMillon, was wonderful and the techs were usually pretty good, too, but they do…read morenot seem to take Covid protocols seriously. They had a small waiting room full of 10 patients/guardians, 3 front desk employees, more employees coming and going several of which with very obvious mask violations in a tiny/confined space where social distancing isn't possible. None of the office supplies were being sanitized. Pens, iPads they ask parents to use, clipboards they ask parents to use...I watched all of them get passed around and replaced without being cleaned. The front door attendant was taking temperatures but I heard her not remember a family of 4 that came through and guess at what they had been. I did not feel safe in their office and won't be returning.

My hygienist (how could I forget her name) was SOOOO COOL and everyone is very kind. Highly…read morerecommended. I won't go anywhere else. This place is incredible...and I didn't have any cavities. Thanks for making my experience amazing; all of you but especially the one who did my cleaning and was so kind. Respectfully

Smiles 4 life, has always been very helpful, friendly and all procedures have been done very…read moreprofessionally.

I went in not that long ago they were very nice and very fast at there job just amazing thank you…read morefor help me fix my teeth

Have always been happy using Mint but hadnt been in in a while. I was given an estimate based on my…read moreinsurance (supposedly). After work was completed my bill was higher than expected. I can live with thatto some extend. I find out from my insurance company they are no longer in my network, hence the higher bill. They didnt tell me I was no longer in their network. If they didnt know they should have because they acted as is they verified with my insurance company and provided an estimate based on that. Not ok. - You should've notified me when I made a visti to your office. Excuses don't excuse the issue at hand. You're not in my network so why even mention my insurance as the problem? I got no insurance relief and you knew that was going to be the issue before you did the work and that's not ok. I don't know what you mean I hung up on you. I never purposely hung up on you. You could've sent me a text or email like you do with other issues. It doesn't make sense. If you were in my dental network your argument would make sense but you're not.