I am 20 and have been going here for as long as I can remember. I have always loved the staff. They…read morehave always been super kind to me and my brothers. Dr. Lai is very knowledgeable and is always able to answer any questions my family or I have.

We've gone to three different dentist in town and have been coming here for about a year and a half…read moreand my daughter loves this dental practice. She actually looks forward to her dental appointments. I don't know any other five-year-old who is excited about getting a dental exam, which was not the case at our old dentist. The staff are super friendly, the office dog is sweet and the waiting room is amazing. The goodie bags the kids get are great. At one of our appointments, we realized neither my husband, nor I had our daughter on our dental insurance and they worked some magic to make our self pay as low as possible, and provided us a letter to give to our employers to help us get her onto insurance.

i was so nervous and sad when my four year old needed to be put to sleep. The staff was so…read moreaccomodating and respected my decision to not get him front caps. I got to sit in the recovery room and had the most pleasant conversation with Gabby. she was kind, reassuring, personable, and a breath of fresh air that soothed my anxiety and aching momma heart after watching my baby be put under for the first time. I had an amazing connection with her, and the rest of the staff was kind and respectful too, even when I changed my mind about the treatment we came in for originally. I am so grateful they weren't pushy or rude and eager to help my kiddo feel better and be protected from future cavity issues.

Our dentist, Dr. McMillon, was wonderful and the techs were usually pretty good, too, but they do…read morenot seem to take Covid protocols seriously. They had a small waiting room full of 10 patients/guardians, 3 front desk employees, more employees coming and going several of which with very obvious mask violations in a tiny/confined space where social distancing isn't possible. None of the office supplies were being sanitized. Pens, iPads they ask parents to use, clipboards they ask parents to use...I watched all of them get passed around and replaced without being cleaned. The front door attendant was taking temperatures but I heard her not remember a family of 4 that came through and guess at what they had been. I did not feel safe in their office and won't be returning.

OTC is great and came highly recommended and I now know why. I've brought my son twice now and they…read moreare so patient with him and his needs. I know pediatric dentistry isn't for everyone but the people I've dealt with here have what it takes.

Excellent service! From the receptionist to the dental assistant to the dentist! Very sweet kind…read moreand informative staff! Friendly and made my son feel at ease! He loved the prize box of course!!! Quick service and thorough not rushed! I love an on time appointment! Dentist listened to all my concerns and addressed all my questions! Made my son feel calm and not scared. Nice waiting area, lots of toys and seating for the children!

After trying a couple of places my daughter loves it here! They are so nice! They also got us in…read morethe next day without even going here in the beginning! My kids are 2 and 3 . Everywhere we have been they cry and shut down and don't want anything to do with the dr but that wasn't the case here at all! You can tell by the way they talk to you that they are here for your kids best interest and make the kids feel great being there! You want a great dentist for your kids so they aren't scared of the dentist when they are older.

Love this office! And so do my children!! Dr. Burkitt is amazingly sweet, and has wonderful…read more"bedside manner" too. Her staff have been very good to us as well : ) I'd definitely recommend this office.

Our boys have been coming here for the last two years . We love this place . Very friendly staff…read morealways on time we do not have to wait that's nice . Usually our boys got nervous to go to the dentist not anymore. They also got coffee and water while you wait that is nice Thank you !

This place is a ripoff. My son had about $3K of work done and the crown fell out. Then they ask…read morefor another $150 for the privilege. Stay away from these people.

I had a crown done at another office for my upper right tooth and I knew that at some time I would…read moreprobably need a root canal. Well, what do you know, I started having discomfort. Went to Dr Franklin and he did the root canal and the experience was awesome! I have no discomfort at all after the procedure. He was gentle and caring. His assistant and he were like a well oiled machine as they took care of me. I highly recommend this office if you are in pain.

went for a wisdom teeth removal and i had to reschedule the first time and the second time they…read moresent me with medication that was supposed to put me to sleep and i tried calling the office and they didn't answer till i got there. Dr. Franklin tried to perform on me while i was still awake and walked out to never be seen again. they sent me to the front and gave me a referral to another clinic. So I left sedated as hell and with blood from my mouth from beginning the surgery. DO NOT RECOMMEND.

Can I give them 6 stars?? Best dental experience ever! It turns out that I don't have dental…read moreanxiety; I'd just never found the right dentist until now! I was convinced that I had terrible dental anxiety and was even looking into sedation dentistry. I took a chance when young Dr. Jump moved to town to take over the Cherry St. office and I'm so glad I did! No sedation necessary and I arrive and leave smiling! When I needed a filling fixed, he found the nerve that no other dentist could and the procedure was so quick, easy and painless! (Every other dentist had left me feeling almost everything while drilling and filling) He and his staff are super friendly and helpful and for the first time in my life, they convinced me that I have healthy teeth and a great smile. Since I started seeing Dr Jump I've had two strangers stop me in public to compliment my teeth -- so weird, right? That's just how good this dental office is!

I'm from out of town but they went above and beyond for my teeth care. Not only were they ethical,…read morebut affordable. Highly recommended!!