The experience is amazing from the moment you walk in to the moment you leave. They do so well with…read moremy kids and everyone is SO friendly!

Everyone here is so nice! From the minute you walk in to the time you leave, the staff is working…read moreto make your experience great. The communication is great, and the care is top notch. I highly recommend them.

I took my daughter to Dr. Ahlert for a tooth extraction after being referred by her regular dentist…read moredue to an infection in the area. Unfortunately, our experience was deeply distressing. Before beginning the extraction, Dr. Ahlert did not appear to verify that the anesthetic had taken full effect. As soon as the procedure started, my daughter experienced significant pain and began sobbing. It was heartbreaking to watch, and I hope I never have to hear my child cry like that again. When I expressed concern that the anesthetic might not be working, the staff dismissed her pain and insisted she was only feeling "pressure." Rather than taking her distress seriously, her experience was minimized despite her obvious and intense reaction. Afterward, I learned from her regular dentist that infected areas can be more difficult to numb and often require additional anesthetic to achieve adequate pain control. Knowing this makes the experience even more troubling, as greater care should have been taken to ensure she was properly numb before proceeding. No child should have to endure avoidable pain during a dental procedure, and no parent should feel their concerns are being dismissed while their child is clearly suffering. Our experience left us deeply disappointed and upset.

The billing here is awful, we kept getting bills after paying large amounts. Today my husband asked…read morefor an explanation and they said "oh we are not in network with your insurance anymore" that's something that should have been told to us before coming in. Had I been told this when it happened or before an appointment I probably would have just sucked it up but because they didn't communicate this and just kept billing us, we won't be back.

On the Cusp has the best physicians!! Each one of them takes the time to care for their patients…read more They were able to fix my daughters cross bite, and make her bite so beautiful. I loved the dental assistants, and how they welcome the patient upon arrival and making them feel so comfortable. They are all gentle and kind, and speak so warmly to their patients while working on their teeth. I trust these dentists and assistants, and the wonderful work they do.

After see Dr Roberts (the owner) for 5.5 years, I was told my special needs child need extensive…read moredental work. It was going to cost about $3,000 CASH! But if I moved it to the hospital my health insurance would cover more than 1/2 of it. When I call the office and request to move the surgery to hospital- I was told it was a year waiting list and was honestly treat very poorly. I was spoken to like I was a bad patient. I questioned some of the billing and some billing codes and they way they spoke to me GOT A LOT WORSE! I called another office in town and I was told if son needed surgery we could have it done in on the next 60 days. So I called this office back and questioned the 1 year waiting for the hospital. Was told the same thing. So unless I was willing to pay cash - I have to wait a year. The next day I got a phone informing me that Dr Roberts was upset that I questioned him and he would not see my son again until he see another Peds Dentist. BECAUSE I questioned his Billing and Questioned the fact that I was unwilling to pay $3,000 cash to his office when my insurance would cover this at the hospital and I questioned why he had a 1 year waiting list. So I'm the bad guy because I'm trying to do what is best for my child and my family. I will never go back and I will never recommend them because this is not fair to child! They don't care about the patients. They care about money!

It's very comfortable Dr. williams and his staff make you feel like they are there for just you!…read more He has been more than fair with me and my dental work has been amazing!

I have severe dental anxiety. I have now seen Dr. Alex twice, including a sedation procedure. He is…read morekind, compassionate, and professional. His staff is excellent with patients who need a little extra TLC!

I am 20 and have been going here for as long as I can remember. I have always loved the staff. They…read morehave always been super kind to me and my brothers. Dr. Lai is very knowledgeable and is always able to answer any questions my family or I have.

We've gone to three different dentist in town and have been coming here for about a year and a half…read moreand my daughter loves this dental practice. She actually looks forward to her dental appointments. I don't know any other five-year-old who is excited about getting a dental exam, which was not the case at our old dentist. The staff are super friendly, the office dog is sweet and the waiting room is amazing. The goodie bags the kids get are great. At one of our appointments, we realized neither my husband, nor I had our daughter on our dental insurance and they worked some magic to make our self pay as low as possible, and provided us a letter to give to our employers to help us get her onto insurance.

We love Cooper and Misner Orthodontics! Both my boys have been going for the last year, and we have…read morehad so much success with their teeth!

staff are amazing, great assortment of colors for your braces, and the braces really work. It does…read morehurt when they cut the wire too long but it's okay!

I can not say enough about the level of care you receive at Elwood. Between the professionalism and…read morethe Doctors, I will always recommend them. But on a personal note, I am also as a victim of strangulation, It has been extremely hard over the years to do things like getting your teeth cleaned, being in new unfamiliar places, or having people in your face etc... But then I found Laura and Her Team. They never made me feel that I was not heard or that I did not have the ability to say I was uncomfortable. Her and the whole office kept things up beat and verbized what care practices they where doing to keep me included. It's been a few years now since I started going to Elwood Dental, and I can proudly say that I can get my teeth cleaned with little of the same stress levels that I had 4 years ago. I'm confidant that they would do this for anyone and that they genuinely care. But I am extremely glad that the universe sent me here and to Laura.

I was in search of a local, not large chain assembly line dentist like my old dentist that sold out…read moreto such a place. I found Elwood Avenue Dental, I called and asked about the staff, all my questions were answered and I made my appointment. I had issues with a crown for years and Dr Salayta said it needed to be redone. There was no saving it. We had 3 visits, he removed the old crown, prepared the root for the new one and talked me through the whole procedure, step by step. His staff was excellent and knew what he needed next in every procedure and we got the new tooth replacement in about a week. It fit perfect and feels better than the old one ever did!

After trying a couple of places my daughter loves it here! They are so nice! They also got us in…read morethe next day without even going here in the beginning! My kids are 2 and 3 . Everywhere we have been they cry and shut down and don't want anything to do with the dr but that wasn't the case here at all! You can tell by the way they talk to you that they are here for your kids best interest and make the kids feel great being there! You want a great dentist for your kids so they aren't scared of the dentist when they are older.

Love this office! And so do my children!! Dr. Burkitt is amazingly sweet, and has wonderful…read more"bedside manner" too. Her staff have been very good to us as well : ) I'd definitely recommend this office.