We had Mark W. Snodgrass from his company good stuff graphics and design co in Davenport, IA. create and print T-shirts in support of a professional athlete's competition. We had many family members, friends and fans order these shirts locally and from out of town. Snodgrass set up a website to buy these shirts. He took a large amount of orders and money but either sent the wrong shirt, the wrong number of shirts or NO shirts at all. When contacted regarding this, he told customers that UPS or fedex made the mistake and the products were on the way. This was his excuse for every order for several weeks. Orders were taken in november, the event was in november and now it is february and still no shirts and no money has been returned to the customers. Basically, he created a product, sold it, collected money, profited and never made a legitimate effort to send his product. He also told us he would provide us a percentage of the sales, which we never received. Some customers paid extra for expedited shipping, and the product never arrived. There are 20 or so people we know personally who's order were not completed correctly. There is an unknown number people we do not know who bought this shirt to support this athlete who never received anything in return. This could tarnish this professionals athletes reputation by putting this shirt out to fans who will never receive anything and decrease future sales from reputable companies on the athletes behalf. read more
