Only giving two stars because their plants ARE pretty and prices are decent. BUT------ DO. NOT. ORDER. FROM. THEM. ONLINE!
I repeat-- because this should be a PSA: DO NOT ORDER FROM THIS NURSERY ONLINE!
I cannot count how many orders I have submitted with this nursery. I have only recieved about a quarter of my total orders. They used to sell plants on an auction platform and claim that USPS was not scanning tracking for their shipments, but having bought from other sellers on the same platform and even in the same area of Florida that this nursery is located, I had no issue with recieving my orders from other local sellers?! The way that they sold plants on the auction platform was via live streaming, and it was always chaotic, noisy, and unorganized. So, I would not be surprised if the actual TRUTH is that they became swamped with orders from the auction platform, got so behind on packing and shipping, got so unorganized and lost shipping labels/plants, and eventually decided to blame it all on USPS. The tracking numbers on the lost orders all read that "a label has been created" and "USPS is awaiting the parcel". They probably did not even actually package and box up the plants, for all I know and just said screw it, and blamed USPS for their laziness. In the end, with more than 3 orders, all over $100 worth, completely missing, the auction platform refunded the total amounts; thank goodness!
I tried ordering off their official website and it's NO BETTER. First order took almost a month to be delivered and 3 plants ended up dying. They only gave store credit for one of them. Ordered a second time, and it took a week and a half, to print a shipping label and another week to take the box to UPS and I live in the same state?! So, unless you are able to actually GO to this nursery to pay and pick up your plants in person, don't even bother with trying to buy plants from them. Communication via email is non-existent, even after several messages sent, and customer service is even worse. So, again, UNLESS YOU ARE ABLE TO PHYSICALLY GO PICKUP YOUR PLANTS IN PERSON, DO NOT DO BUSINESS WITH THIS NURSERY-- it's nothing but frustration, a headache, long periods of delays for anything and everything, and lack of accountability from the owners.
TL:DR-- do not order from this place on their website or any other selling platform; this nursery is unorganized, messy, takes weeks to ship an order, and if you don't get your order, they'll blame everyone else but themselves. you won't get a refund, but instead store credit so you can deal with more of a hassle and headache. best to buy in person; buy online at your own risk! read more