Great service, great customer service, everyone was very amicable and nice. Happy to have chosen…read morethis place. Quick oil change, plus service to my vehicle!! Thank you!!!

I've been going to Quality Lube for 11 years. Richard is trustworthy, knowledgeable and kind. So…read moregrateful to have a reliable place to take my car.

Let me start out by saying I was unable to get an appointment to get an alignment because he was…read morebooked solid (along with everyone else around). However, I needed to leave a review for customer service. Even though he couldn't work on my car, he went above and beyond by calling around to find a place for me. He by no means had to do it but man I am so grateful he did! My alignment was so bad (wore through new tires in 6 months bad) and he knew I traveled long distances to work. Based off that customer service alone, I will go back to this place when I need anything else done. (And make an appointment in advance)

Great shop, thorough and attention to detail along with excellent customer service are just some…read morereasons for our five stars. We didn't go for transmission work but will if we ever need it. They were able to quickly replace the clock spring in our Dodge RAM when another shop in town said the part was 5 days out and wanted to charge nearly 2x as much. They also diagnosed and fixed a nagging electrical issue in no time.

Well, my car has been at the BMW shop for a few days now due to what amounts to absolute…read moreincompetence or a deliberate act of destruction of my vehicle. Anyone who has ever worked in an auto repair shop should know to never use RED loctite on a bolt that you NEVER intend to remove. What's worse is that these people used RED loktite on single-use aluminum bolts. BMW informed me that entire transmission has to be dropped in order to drill out and re-tap the bolt holes. This isn't cheap and the lawsuit will be filed the moment the car exits the shop. Stay tunned. I will be posting photos of the loctite and the damage provided to me by BMW.

Came to Fredericksburg for a girls' trip and noticed my tire pressure dropping on the way out…read more Patrick checked it out for me and found a nail in the tire. He patched it up quickly, was super helpful, and honestly saved us from a headache on the drive home. Really appreciated how fast and friendly he was -- thank you, Patrick!

Great service, great price, got me in to look at the funky noise my car was making, and had it…read morerepaired within 15 minutes of getting it on the lift. They explained what caused the noise, and stated it was an easy fix, not what I feared. They are friendly and personable, and they have created a loyal customer.

Had ac issues they were efficient and did a great job. They kept us informed of timelines etc…read more Highly recommend them!

Very friendly and accommodating. As a female they did not make me feel dumb at all or try to take…read moreadvantage. Very helpful and reasonable priced. Wont cost you an arm and leg for services. Christian based owners. I wouldn't go elsewhere.

I had them install aftermarket suspension, new wheels and tires that I bought online to upgrade my…read moreTundra. Andy provided great advice in helping me make decisions on fitment. The service was top-notch. Pricing was very reasonable.

I've purchased a 2022 RAM 1500 and a 2023 Jeep Wagoneer and had a very satisfactory experience for…read moreboth purchases. Since..I've used the Service department for scheduled oil changes, and tires rotation and step out repair with satisfactory results. Overall, the sales, finance, parts, cashier and service staff are very attentive, service oriented and friendly. Currently, the service department is handling claim with Stellantis for the truck wheels falling inserts and the service advisor is doing a great job in pursuing the matter. This dealership has a family type atmosphere!

3rd vehicle, 2nd Jeep GC, that I've ordered and took delivery from this family owned, small town…read moredealership. Shawn was patient, informative & anticipated my needs throughout the whole process. Truly remarkable service that caused me to return again for this latest purchase and continue to earn my loyalty. Big city service with a small town feel.

I needed an alignment from my vehicle (new tires) and wasn't confident in the dealership to do it…read morecorrectly. I've used Moss for some other things in the past so figured I'd get it done by them. Great experience! The appointment time was kept by them, and their estimate of time was spot on. They actually completed the work a little ahead of time! Friendly people, from the counter to the mechanics! One of the best places to go for your automotive needs! They aren't cheap, but when you want the assurance of having work done correctly and a place that stands behind their work, this is the place to come to. And my vehicle alignment wasn't bad at all, but I can definitely feel the difference over rough roads. The confidence that I have in going into the winter months knowing everything was done correctly is comforting, and for that, I thank Moss Motors for keeping their high standards.

Best auto shop in Kerrville! They go the extra mile. Have used them for work on both my vehicles…read more Thanks for the service ******

Bought my Chevy Spark at Ken Stoepel a standard shift . Love driving my little car! Got it…read moreserviced recently in Stoepel's quick lane . Logan Landen is manager of Stoepel's quick lane -- oil change department. Every time I get my car serviced everyone I deal with in this department does amazing work and they are a joy to do business with! Last visit I had screws that had come out of my under engine cover because I got it stuck on a parking spot!!! . Logan asked the mechanic who did my service to replace the screw--- extra service and done with excellence. Ever thing they do is with excellence!!! They are amazing people--- we need more business up leaders in our community like them!!!

Not very happy with my first impression. Arrived 12 minutes late. Seems folks here are not very…read morehappy at their jobs. As soon as I arrived 12minutes late the man at the counter said they could not do my tire rotation just oil change due to my tardiness. 12 minutes. Place is empty he was in his phone as I walked in, 4 empty spots at the car work area. I said fine as I needed oil change done, asked for my keys and said to wait. No hello welcome, have a set enough a complimentary drink. Nothing, guess since it's a small town they really could car less. It's December 23rd 7:42 am. I hope they actually do the oil change and put some sort of safety and care into the work. This will be the last time I will bring any of our vehicles here.