Checking your tire options? You can't go wrong with Discount Tire! I've been coming back for years…read more Customer service is always on point! They really take care of their customers. I recently purchased a used "Gold certified Toyota." Our local Toyota dealer did a poor job on the inspection. After speaking with customer service they refused to rotate my tires and said I'd have to pay the dealership to do so. My daughter contacted Discount Tire and confirmed that they offer complimentary rotation! Even if you did not purchase the tires from them. I drive with peace of mind knowing that there's a discount tire near by. Any tire issues I just drive up or make an appointment online. My vehicle was ready within 45min as they estimated. Great selection of tires to choose from. If they don't have it. They usually can get it within hours or next day and financing is available on the spot.

The service requested is great. I love my tires. The quality is spot on. The value is there, too…read more My tires did not break the bank.

We bought four new tires from them October 1st and they said I needed an alignment so I scheduled…read morean alignment for 10 o'clock Saturday so I drop it off at 8:30 on Saturday. They call me two hours later to tell me they couldn't get to my vehicle and they didn't know why it was scheduled, there were other people in front of me. Which is their mistake and they should've caught it before I walked out of there. I could've taken my car and had it done in the morning in Boerne or San Antonio at Toyota. I told him I was leaving my car early because I was headed to San Antonio. Had I known this at 8:30 when I dropped it off, poor customer service on their part. So now here I am on a Saturday at 1:46 having to take it somewhere else could've been done this morning. Waste of a whole morning now afternoon

Driving an RV from S/E Texas to AZ. Sunday morning I had a tire issue in Kerrville. After checking…read more& finding no one open for RV tire change I was referred to A & A. Called & reached Jeremy, met him at the shop & was on my way in 30 minutes. About an hour West I had another tire issue. Called again & Jeremy drove out & fixed it in record speed. The truck is well equipted & Jeremy looks like part of a "pit crew" in action. Very pleasant & knows what he's doing. He certainly made the company look good.

My tires were received when they said they would be and they put them on immediately. Honest and…read moredependable! There is absolutely no reason to go anywhere else in Kerrville.

Quality shop with great staff and locally owned. Purchased my last 4-5 sets of tires here and…read morealways did a superb job and stand behind their products. They will meet the big box tire shop prices and go above and beyond on service.

Fast, friendly and professional service. Needed new tires and didn't have time to wait half the day…read moreor longer at the large discount tire shops Wagoner had the tire I wanted and I was in and out in about 40 minutes.

We were getting ready to leave town and discovered a slow leak in one of our tires. We called…read moreWagoner, explained the situation and they told us to bring it in. We got prompt, thorough and friendly service. Thanks for getting us on the road.

Always a positive experience when I've had to take a vehicle to these guys. I don't feel like I'm…read morebeing taken advantage of. Unnecessary work isn't suggested. Quality of work is tops.

Took a long time and failed to mention until the day of pickup that they charge 3.5% fee. We all…read moreknow that card companies charge and a good business plans for that and doesn't surprise customers. Also, never called to say it was done. We had to chase the progress. At almost a week we needed the car.

Just wanted to have our tire pressure checked and nobody even cared for us so we left and went…read moresomewhere else. Must have been the license plate from Texas.

Alonso is a top notch owner. He should complete background check on hired out of state mechanics…read moreespecially if they learned the trade out of state. Highly more important if it is for a supervisory position. As the saying goes ONE BAD APPLE spoils the whole bucket.

Kerrville area peeps. I just have to brag on Randal's Automotive. When was the last time you had a…read morevehicle repair and the total came in LOWER than the estimate? I started going there because they were convenient. I will continue to go there because of the integrity they've shown time and time again.

I broke down just down the road from their shop. They came out and tried to help but the repair…read moreturned out to need dealer specific capabilities as it was related to a recall. Despite that, they not only gave me a ride to lunch (and kept my dog while I was getting food), they let me wait in their air conditioned waiting room most of the afternoon while I waited on a tow. After all that: no charge. How often do you get that kind of service from an auto shop?

great service. got me in right away and finished in half an hour. no attempt to upsell for unneeded…read moreservices. excellent quality, good value, and professionalism. just an oil change this time, but if I have issues in the future will definitely go to them.

Darrell was very accommodating and completely professional. They did an excellent assessment of my…read morecar needs and what impressed me the most, is their big sign in front of the store asking for an honest review of their services. Will definitley be going back.

The good is that I used them for all my work except that covered by various vehicle manufacturer's…read moreOEM warranties from about 2016 through the end of 2025. The work and related recommendations were excellent. The most extensive work was the replacement of a Chrysler 68RFE automatic transmission in a 2009 Dodge HD diesel pickup. The rebuilt transmission they recommended and installed worked perfectly for another year before we traded the truck in. When I went in to schedule maintenance and a minor repair on our 2016 Subaru Outback in late 2025, the place had a different feel. The guy they had up front writing service orders and scheduling was new and failed to understand what I was requesting. Even though I went by ahead of time and carefully explained what I needed done, this employee had to have it all explained again on the scheduled day, and I eventually had to insist on talking to Brad about it. Brad must be short-handed in the shop because it was clear to me that he no longer expected to be directly involved with customers. This shop is a fairly high-priced operation. I don't mind that, but have since taken our business elsewhere.

Well first off I called the auto shop as I was going to be in town visiting family. I had received…read morea pickup on trade earlier this year. It had a been in major collision amd didn't have AC, I drove to down from Oregon and realized i certainly didn't want to drive it back like that. I also had some steering wobble and possible break rotor issues so I mentioned that as well. I just picked up my truck from the shop. Paid 250$ for them to tell me the same thing. That my AC was bad amd needed to be replaced and that I had possible alignment issues among other things. Well I told them that when I dropped it off. Along with the fact that the vehicle had been in a major collision. Normally when a mechanic has taken my vehicle they actually listen to me when I tell them what's wrong with the vehicle. These guys just chose not to and to charge me for what I already knew. So to add to an already expensive fix. I just spent 250$ to confirm my vehicle had issues and absolutely no fix was done. I mentioned that to the guy on my way out this morning and his response was you should of told me the vehicle was salvaged tittle. Ummm. Excuse me! I told you on the very first conversation I got the truck on a trade and it was previously in a major wreck. HELLO!!!! Maybe listen to your customers when they explain to you what's wrong with their vehicles. Further more the lady in the front was far from pleasant and the customer service I received was non existent. I had to call to even find out what their diagnoses was. I gave them 4 days and just decided to go get my truck before they racked up any more unnecessary cost. On the way out the guy mentioned his machine for checking the AC just cost him 9grand. I said great. Glad I could help pay that for ya. And I left pretty dissatisfied! I still have no AC. The brakes and rotors I asked to be put on are still in the truck and it cost me 250$ plus 4 days in a rental vehicle. This is not the way you get repeat business nor good reviews. I've driven from Alaska to Panama over the last few years. Met many mechanics along the way. Normally only pay that kinda of money if work was actually preformed. I'm sure they spent no real time on my vehicle and charged me full shop rates for simple diagnostics. Seams to me the only thing they really cared about was the paycheck. I have a large extended family here in the hill country and I'm sure none of them will be using this shop after I let them know my experience.