I visited with a friend and upon walking in, I was quite surprised they leave cigars open to the second hand smoke from other people's mouths and burning cigars. That setup definitely changes the flavor of cigars. Cigars 101. They had two humidifiers going with a door open. Cigars from here crack a lot in my experience and require extra time in a humidor to restore them. Lubbock is a town of dirt, wind, and heat. I've been to many lounges in many states, know rollers, cigar brand owners, and lounge owners. It seems that Karma prefers to show off overpriced cigars versus having a smaller humidor to protect them. Their other location doesn't do this. When my friend and I began talking about how she wants to move away from sweet tips to everything else, she said she'd like to see how to do that and asked how my experience was. I began explaining that in almost the 10 years I've been smoking, it took me some time to move on and she should perhaps look into coffee, chocolate, and cream notes. She mentioned how she'd have a lot more variety to choose from if she enjoyed regular cigars. My move from sweet tips wasn't on purpose. It naturally happened. We walked over to the other side of the store where she asked me how to begin trying other cigars and enjoy them, notice the various notes, etc. I began saying, "Well, if you want to transition from sweet tips to everything else, I'd stay off the heavier notes like pepper, maybe stick to a lighter type cigar with the notes I mentioned...". Here comes this short manager who interrupts our conversation to overstep me. "There's no transitioning from sweet tips. If you like sweet tips, stick to only smoking those." I look up like WTF? I was speaking of my own experience and was talking to only her. He hadn't even heard what we were talking about before going near him before he interrupted me. I used to smoke only sweet tips and now? I don't. He's full of sh**. It was so rude to interrupt with this high and mighty attitude. If she wants to move from sweet to a lighter cigar, then she will. You don't need to jump in and tell a customer who's already spent hundreds there that they don't need to. What the? Don't go to this place. It seems I'm not the only one who's experienced this attitude. This is also the same place that has a rumor out of telling people the other lounge in town is snobby but Karma is the place with that attitude, not the other way around. The other place? Welcoming. Absolutely welcoming and kind, no attitude like this place. Apparently, short guy here thinks he knows everything. Find a better place. The only star given is for cleanliness. I'd give another for variety but since everyone else's second hand smoke is tainting the flavor (I bought some cigars to try and taste the smoke destroying the notes of my favorites), variety doesn't matter at this point. Head to the other place. read more

Small cigar choices but their buyer knows what they are doing. Very reasonable priced sticks. People are friendly. I've not needed to ask for help so I don't know how knowledgeable they are. Looking at the selection, someone knows what they are doing. read more

Good people. Good ambience. Service was good. It's BYOB. It was our first visit. Everyone was hospitable.

Was in Lubbock for a couple days. Found this spot on Yelp. Very good selection and very knowledgeable about all the cigars they carry. Will come here again when in town. read more

I'm so glad this place is still able to operate during COVID! They did a great job recommending a beginner cigar. I'm hooked!

Nice little place good selection great service from Brad knowledgeable about his products

Outstanding! The whole place is a humidor! Very large selection of cigars, the staff is always helpful and informative. Always trying something new with my old faithful cigars and now when I go, they remember my preferences. They also let you browse at your leisure. You can sit and smoke there, they always have "Cigar events". They have an assortment of torches and also have pipes and pipe tobacco, I really like this place and it will continue the get my patronage! read more

Best cigar shop in West Texas! Brad and his staff have done an incredible job making this a terrific shop. Very welcoming and a great seating area to hang out and have a stick. Huge selection. If you're new to cigars there is no judgement here. They will help you get started and give great advice. If you're in town or looking for a new shop, give them a try! read more

This is my go to place for gifting cigars! Walking in I was nervous because it seemed like a "mans world," but the guy who helped me was SO NICE. He asked me what I knew, added to my knowledge, and let me make my own decision on what I wanted, wasn't pushy at all. After my first visit, I would recommend everyone go here! Best experience, and I was pleasantly surprised. read more

Good selection of cigars and pleasant environment. There is a members lounge available for ~$300 a year which has several perks. A $10 day pass is available for visitors. Overall a nice place to visit for a smoke. read more

Good Karma Cigar - a wall of cigars - Tobacco Shops Near Me - Lubbock, Texas

Love the selection. Everything from moderate prices and beginner.cigars, all the way to God of Fire , Opus X & Padron 50 year. It is BYOB and Docs is a mile away so got to come prepared. If not water and soft drinks. Long Ashes my friends. read more

This is the best cigar shop in Lubbock by far. It's just kind of annoying when he IDs me. But they have a great selection of cigars and pipe tobacco. I got the Buttered Run which is excellent. read more

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Their selection is decent, but I didn't find the staff particularly helpful, as they seemed mostly interested in selling me the most expensive cigars. Also, in order to smoke your purchase there, a membership is required. It's either $10/day or a few hundred per year. I don't think I'll be back unless they have a really good sale on. read more

Called about a limited edition stick that they had in stock to place an order- they were charging $9 more PER STICK ($25 vs $16) than the MSRP that the other shops I called that had them in stock were charging. Price Gouging at its finest. read more

Great shop. Amazing customer service, everyone's willing to help find the perfect stick for you. Couldn't be more pleased.

Best option for cigar lounges in Lubbock. The manager, Ronnie, has solid pipe and cigar knowledge.

I went in for probably the 3rd or 4th time ever and received excellent customer service as always. The man behind the counter gave me a friendly greeting and let me browse before answering my annoying questions and helping me find the perfect stick. He was very knowledgeable, and there was a sweet dog that followed me around to help also! I don't buy cigars very often but I always have a good experience when I go here. read more

Ronnie, the manager, has great knowledge of the different cigar lines. Friendly public lounge to come hang out and enjoy a fine cigar.

Great selection and quality cigars. Nice place to smoke indoors. Very knowledgeable and friendly staff - Angel !! read more

This used to be a good lounge, however, the ownership started charging for all sorts of things like sodas and things that other lounges give to their members. You can't smoke a cigar that you haven't purchased there. The "open humidor" concept is a good idea but it's not self unclosed MD is open to the outside. It's West Texas with all the sand and such blowing in, I'm not surprised the cigars aren't effected. read more

I got a humidor from Good Karma that was infested with tobacco beetles, and the cigars were too dry. The staff was pushy and not very knowledgable. They kept trying to get me to join the over priced members lounge. Don't go here!! read more

Absolutely the best cigar store in Lubbock! Huge selection of cigars and pipes. I smoked a cigar there in the free lounge but am going to check out joining the member lounge next time. Super cool that the whole store is humidified. It doesn't feel crowded like other stores. I'll definitely be back. read more

They have a large selection of cigars and the staff has always been very helpful in helping me find a few new brands to try out to add to my favorites. read more