I visited with a friend and upon walking in, I was quite surprised they leave cigars open to the second hand smoke from other people's mouths and burning cigars. That setup definitely changes the flavor of cigars. Cigars 101. They had two humidifiers going with a door open. Cigars from here crack a lot in my experience and require extra time in a humidor to restore them. Lubbock is a town of dirt, wind, and heat. I've been to many lounges in many states, know rollers, cigar brand owners, and lounge owners. It seems that Karma prefers to show off overpriced cigars versus having a smaller humidor to protect them. Their other location doesn't do this. When my friend and I began talking about how she wants to move away from sweet tips to everything else, she said she'd like to see how to do that and asked how my experience was. I began explaining that in almost the 10 years I've been smoking, it took me some time to move on and she should perhaps look into coffee, chocolate, and cream notes. She mentioned how she'd have a lot more variety to choose from if she enjoyed regular cigars. My move from sweet tips wasn't on purpose. It naturally happened. We walked over to the other side of the store where she asked me how to begin trying other cigars and enjoy them, notice the various notes, etc. I began saying, "Well, if you want to transition from sweet tips to everything else, I'd stay off the heavier notes like pepper, maybe stick to a lighter type cigar with the notes I mentioned...". Here comes this short manager who interrupts our conversation to overstep me. "There's no transitioning from sweet tips. If you like sweet tips, stick to only smoking those." I look up like WTF? I was speaking of my own experience and was talking to only her. He hadn't even heard what we were talking about before going near him before he interrupted me. I used to smoke only sweet tips and now? I don't. He's full of sh**. It was so rude to interrupt with this high and mighty attitude. If she wants to move from sweet to a lighter cigar, then she will. You don't need to jump in and tell a customer who's already spent hundreds there that they don't need to. What the?
Don't go to this place. It seems I'm not the only one who's experienced this attitude. This is also the same place that has a rumor out of telling people the other lounge in town is snobby but Karma is the place with that attitude, not the other way around. The other place? Welcoming. Absolutely welcoming and kind, no attitude like this place. Apparently, short guy here thinks he knows everything. Find a better place. The only star given is for cleanliness. I'd give another for variety but since everyone else's second hand smoke is tainting the flavor (I bought some cigars to try and taste the smoke destroying the notes of my favorites), variety doesn't matter at this point. Head to the other place. read more
