this is literally the first review on the internet i have ever written. after visiting other stores and even after visiting the good guy vape store in clifton, i have realized the parsippany location has a couple good people as staff and the veteran guy treats no customer with the respect a person deserves. the parsippany location that i have probably spent $500-$1000 dollars alone, traveling an hour there and an hour back, completely lied to me after selling me a device that was broken from the start. after trying everything to fix it on my own i called the store and told them the issue they said to bring it back and there would not be an issue. after a second trip to the store they claim there was a stretch on the mod and they could not do anything. so here is the deal, good guy vapes in parsippany. i will never purchase another item from your location after how full of crap you are. i would understand if i did not spend that much money there but between me and 5 other customers, i promised you, you have now lost close to $2000 of business a month because the employee who thinks he knows it all. is not only the worst with customers but forgets how much money is spent between my group who goes in there weekly.
i don't see this location lasting and the guy who thinks he knows how to vape, better than anyone in the world, is putting you out of business.
i have now visited other good guy vapes and certainly other vape stores and the service is soo much better. i apologize i dont sleep and shit vaping knowledge like you do. if anything you would be doing the store a major favor by leaving on your own.
let me remind you. i have never taken the time to write a review about anything and i also work in a business where educating the customer is 75% of the work.
i wish i knew your name so i could post it on here because your there everytime and each time your either full of shit or rude. it makes me sick to think you carry y0urself like you do.
you are the type who should be employed down the street pushing carts at shoprite in which you do not educate customers on a new industry. i wish good guy vapes all the luck with this employee and if i could rate lower than 1 star i would. here is a tip, no question from an un-educated customer is a bad one. since i had a group of friends who promise never to visit this location again its just a matter of time before you personally run this location out of business.
if there was one nice thing to say i would, but after calling and explaining my situation and being told too drive back and then telling me to screw, i have now spread the word that the one asshole behind the counter does not know how to treat people and all he knows is how to hit his vape mod the entire time you are talking to him.
please note this is directed only at the one location and the one employee who is there everytime i come there.
i truly hope the owner reads this and can pick this punk out of his employees because every other person i have encounted in genuine and nice and do not hesistate to answer any question that a customer has. i am speaking for anyone who comes across you, as i have seen you never treat anyone as a customer rather treat them as an idiot who should know everything. if possible, i would put an offer into to purchase "good guy vapes" just to fire this one kid.
last, i want him to know he is the one guy who smerks at every question and he is there every single night i have been there. i will continue to write these reviews because its a two hour round trip to get treated like shit. he should go back to the start and learn customer service and put him in the back of the store where no one ever will talk to him.
p.s. jenny is a sweet heart and should be training this guy how to communicate with people. if i had to take an educated guess this guy has very little friends outside his job and he is by far the worst employee of a new business/new industry that you have, good guys.
i apologize to the clifton location and all other staff of good guys employees ahead of time. i will see you again when i never have see this employee again. i will even stop into find the owner and let him know what person i am referring too. its pretty easy to figure out without mentioning his name. he is self centered and by far the worst employee you have. good luck buddy. your personally killing this location. take another vape hit for me. read more
