I love this business whenever I'm in South Burlington. They are friendly and great injectors.read more

Had 4 neosculpt procedures. I am very active open water distance swimming and cycling, not over…read moreweight. These procedures did little to tone my abs or remove any fat. They did make my wallet lighter though, by $1,100.

Diane is awesome! I havent ever had a bad experiance. One thing ive noticed in 2024 is alot of…read morefolks coming to buis with things bothering them that have NOTHING its owners, they are lashing out with misdirected hostility.

Diane called me back and needless to say, I'm even more appalled and not surprised how her staff…read moreacts after talking to her. I was calm, cool and collected. Shared my feedback and asked if she was okay having her staff put their feet on countertops. She said and I quote "I've owned this salon for 33 years and I don't care". I let her know that's her prerogative and appreciated her sharing, at which point she began to yell and scream at me over the phone - I've NEVER had a business owner do that to me, ever! I asked her not to yell and she said it was because I told Jess I was going to leave reviews online. I let her know that was unacceptable and I would not be treated like that. I asked her if she would refund my money as I would no longer be utilizing her services. Mind you, I've spent thousands of dollars there, I would implore her to research my account and see how much money I've spent. She said she would, and I asked if she or Jessica could call me when completed. I instantly got a "No, I'll cut you a check and I don't have to call you when it's been cut". Again, screaming at me, being rude and acting like a disrespectful professional. I have no idea how she's made it this far with her business and lack of professionalism and acumen, but I can only imagine it's because there is no real competition around. Beware of how the Diane owner will treat you should you have a conflict and want to address the challenge in a mature fashion. Unfortunately, frontline retail employees come and go (it's the nature of business) but loyal customers are hard to come by. Diane, thank you for showing me your true colors and how you operate a business. The State of Vermont may do nothing, but I will share my sanitation concerns with them and request they pull camera footage to corroborate my story. I would suggest next time someone has a concern, listen, act like a lady, try to resolve the matter and like a respectful business owner would. Hailey won't be there forever (and I ultimately wish her success) but word of mouth, reviews and how you treat your customers lasts forever.

Mirror Mirror is a great place to buy products you won't be able to find elsewhere locally. Their…read moreshowroom is chock full of good stuff with helpful saleswomen to answer your questions and help you try things. In terms of spa services, Billie gives the best massage in town. Shannon is my favorite aesthetician there and also works on the sales floor from time to time. She's extremely friendly, gives a mean facial and does great brow work, too. I haven't had the mani and pedis there but they carry a lot of interesting, cutting-edge polishes that are fun to look at.

After many visits to Mirror Mirror- I'm finally just over it…read more This company is a total disaster. My brother generously sent me a $350 gift card for Christmas, but because he left out my middle initial in the email address, it never arrived. When he reached out to resolve it, their response was basically, 'Too bad, we can't reissue the card.' He wasn't even asking for a reissue--just confirmation it hadn't been redeemed and to send it to the correct email. Instead, they gave him the runaround, claiming they needed to involve some mythical 'IT guy' who clearly never showed up. Multiple emails later? Silence. We finally canceled the charge. Similarly ... about 2 months ago, I stopped by to buy mascara and asked about a concealer. The associate didn't bother asking what I was looking for--just grabbed the first one she saw and tossed it on the counter and began ringing me up. When I asked about the color, she looked at me like I was the worst kind of audacious and wasting her time... she handed me off to someone else who didn't yet have knowledge of the product they had for concealer. Then there was last year, when they snuck (and obviously charged me for) a $40 bronzer case into my purchase without informing me of the item. Then - I went for a facial where they upsold me with a "dermaplane" feature which in the end was not done with a professional tool but a plastic razor you can get at a drug store. Finally, I once got my brows laminated there and it just didn't work- like at all... and they responded with "oh yeah this service doesn't work on thicker eyebrows sometimes" end of story.... Like I'm sorry then why didn't you say that to start?? I've heard many accounts of similar experiences but I'll leave my review to reflect my experiences as the ones I've heard are already outlined in other reviews. Unapologetically dishonest is the vibe I've gotten and I just think that sucks.

I give her 5 stars... She's very nice and love what she does... I would recommend to anyone who…read morespray tans... Over those mystic tan crap any day!!!! It's a little more expensive, but she's doing herself! IDE charge wayyyy more... But I bought 4 for 70!!! Cheaper than mystic tan!!!! Thank u!!!

Valerie, at Custom Tan by Valerie is amazing! Her private spray tan room is always clean, she's…read morealways on time and I get a flawless tan EVERY TIME! Thanks for a perfect tan, Valerie!

From the owner: Spray tanning is the ultimate spa experience and the elite way to tan. In my convenient studio, or…read morethe comfort of your own home, a gorgeous custom spray tan specific to your individual skin type now fits into your busy lifestyle!

Don't bother to look in those magazines for a hair style or think what is good for your hair. Just…read morego in and let Dave give you a hair cut. I have used Dave since 1994 and always get compliments about my coloring and cut. Coloring is his specialty. He is not only nationally certified he is just good and knows what your hair needs. People are always shocked that my hair is completely white and that it is colored since it looks so natural.

Uh I can't even begin to explain how grateful I am for Cristal!! If your looking for a place to get…read moresprayed, look noooo further. Cristal has the best vibes, offers a comfortable atmosphere, and overall experience. I have gotten many spray tans but this place is the best! I will never go anywhere else again. I know I can depend on Cristal to ensure I look fabulous. No streaks, no marks, and no I am never orange. I always feel so flawless after a spray tan, and it lasts for over a week. I am so happy I have found a reliable place to go to. Thank you so much for your amazing service. I truly appreciate it!

Wow, I was nervous I didn't want to be orange for my first spray tan but my color is just gorgeous…read more I love this place! super affordable and made me feel very comfortable and super clean! Can't wait to go back

I made an appointment to see Joy Robacker as she specializes in curly hair and braids. I've been…read morelooking for that and was thrilled to find it in Waterbury. As soon as I sat down, I knew I was in the right hands. She took the time to really look all over my scalp and hair to determine what would be best in terms of trim, plus also giving me tips on how to do proper care at home. She was gentle at the sink and even after, when detangling my hair, asking if the tension was okay or if I needed gentler touch. She did a phenomenal job making my curls pop. That's a gift. I bought the hair masque she recommended and booked my next appointment. I see she does manicures and pedicures, too. Definitely will book the latter after ski boot season! The salon was super clean, modern, and has a great array of products and services. They have excellent COVID procedures in place as well. She's a gem and I highly recommend both her and the salon.

Jodi is the best! She is clearly passionate about doing hair and she is so skilled at it too. She…read morewashed my hair with some amazing smelling products and recommended a type of product that works for my hair type. I can't stop touching my hair, it is so soft and beautiful! I am so excited to have found a new hair salon since I've moved to Waterbury!