We had planned a meet and greet for my pup, and Alyssa was a no show, not only for me and my pup…read morebut mutliple family members. Waste of time. We thought she might have been running late, but no text from her, she didn't pick up any phone calls. Never heard back from her. Very unprofessional.

Teddy and I cannot recommend Athena enough!! She is truly the best human on earth. She learns your…read morepup's personality and treats them as if they were family. Teddy gets so excited when I say he's going to Athena and I feel so confident and comfortable knowing he is in good loving hands. I go to Europe for months at a time and Athena is the only person I would trust my "son" with. She truly is irreplaceable. We are forever grateful.

Absolutely outstanding service. Sean goes above and beyond alongside his staff to make sure our dog…read moreis cared for. Unmatched service and hospitality. Highly recommend!!

HORRIBLE, DO NOT SEND YOUR DOG HERE! With my own two eyes I saw a woman aggressively grab a…read moremid-size dog with her hand by the fur on his neck, drag him, and drop him as he was crying. I complained to the management that was there, and they seemed un-phased. After I waited to see if they were going to 1.) attend to the dog after being assaulted, or 2.) confront the worker, they did neither. Protect your pet. This is my first Yelp review ever, but had to share this experience so that pet owners do not send their pet here to be abused.

Our experience is always positive at KSDT. Every trainer is professional and courteous and they…read moreLOVE our 2 dogs. Both dogs stayed for a long weekend at a trainers home and both came home happy and healthy. We had a peace of mind and worry free weekend. My 2 dogs jump out of the car every time we drive up to KSDT. I would suggest that everyone attend a class to see just how loved and respected your dog is at KSDT. There is a lot of care and thought put into each lesson. I watch my 2 dog's body language and they are so happy at KSDT and always love going back. They jump out of the car and are ready for fun!

This review reflects my firsthand, fully documented experience with KSDT…read more I enrolled my pet here for playcare and socialization back in August 2023, when he was a puppy, through November 2025 (he is now 2). These were the exact services I paid for, and from day one I made it clear that the entire purpose of bringing him here was for him to socialize with other dogs, not sit alone at home while I worked. I have spent thousands of dollars at this facility since 2023 on training and care. Not once was I told of any behavioral concern during that time -- unless I brought something up myself from home. Never once did they raise an issue based on his behavior in their facility. I recently learned that my pet has been spending roughly 90% of his day crated, interacting only with staff and no other dogs, and this was done without my knowledge or consent. There was no explanation, no disclosure, and no communication whatsoever. When I questioned this, staff refused to answer the actual question and instead said KSDT was "no longer the right fit." They then insisted I had been "told," which is directly contradicted by my written communications. Tell me why anyone would pay for playcare if their dog is going to be crated all day -- when he could be at home on the couch, with water, space, toys, and comfort for free. For three months, I attempted to schedule training and was passed between staff repeatedly. There was no functioning scheduling process, no clarity, and no accountability. When I asked the most basic question: "What exactly does my pet do while in your care?" I received no real answer. Only runaround, deflection, and attempts to place blame onto me rather than simply telling me what their paid service consisted of. As a paying client, this level of evasiveness was alarming and suggested something was being avoided. When I sought transparency, I was refused access to my pet's records, refused training notes and invoices I paid for, and the owner's email was withheld until I stated I would escalate the matter further. Only then was it provided. Shortly after raising these concerns, my entire client account was deleted, instantly removing all access to my pet's history, notes, and prior information. The timing speaks for itself. After I was no longer a client, the General Manager - who had my number solely for business purposes, used my personal phone number to send unsolicited, hostile, mocking, and retaliatory messages about my private email to the owner. One of her direct quotes was: "I cared for your dog all weekend while you obviously had better things to do than be with him." Sending a message like this to someone who is no longer a client is egregious, blatantly unprofessional, and far outside any acceptable standard of business conduct. I paid for boarding services, and she voluntarily took my pet home. If performing standard duties is viewed as a burden or a reason to shame clients, then this is not the appropriate field of work. Considering I was later informed my pet spent most of his time crated, I am left with serious concerns about what "caring for him all weekend" actually meant. ****Pet owners: be cautious about who you entrust with your dog. If you take a trip or use their boarding services, be prepared for it to be weaponized against you later.**** When I reviewed public Google reviews, I found multiple reports describing similar concerns, including pets being kept crated for extended periods without owners being informed. My experience aligns closely with those publicly posted complaints. I am sharing so pet owners know what they are risking. My trust was taken advantage of, my concerns ignored and my pet's care mishandled. NO ONE should discover that when it is already to late.

I would not let this place sit my pet rock. They over charged me. The place was a total mess and…read morein complete disarray. I would worry about your pet if you let this place board your dog.

Such a great facility! Owner is fantastic dogs are so happy ! Only place I'll leave my pet!read more

If you're in Bergen county and looking for a doggy day care, look nowhere else. I took my dog to…read moremany spots before, but nothing compares to hounds town Hillsdale. My puppy Remy loves this spot. Staff are so welcoming and professional. They're nice and caring. I get frequent updates on how dogs are doing through their very active Facebook group. The owner Phillip and the manager Perrin are both very involved and hands on. I've taken Remy there for their daily doggy day care many times. We buy the package with many visits. And last week we tried boarding over the weekend. Excellent experience. Highly recommended!!

Where do I even begin? Maybe with $3000 in vet expenses, and a dog with a cast on him for 6, maybe…read more7 weeks at this rate. Brought our dog here to be in a safe environment and in our second week we got a call from the staff about a "broken nail" and that we needed to pick him up because they couldn't stop the bleeding. We arrive to see there is a bandage on him, visibly defeated from whatever happened. The staff couldn't seem to explain what or how it happened. Which is suspect considering they're supposed to be watching. We took him to the vet anyway despite claims the staff made about an "onsite" vet who confirmed the nail story. Our (real) vet explained that this was much more serious than a BROKEN NAIL. He had a deep LACERATION on his paw that required surgery, stitches, 6-8 weeks medication with a bandage change required every 3-4 days until that point. The staff at the daycare (including the owner) lied to us about whatever really happened in an event to curb or downplay this disaster. The owner reached out but was unwilling to help in anyway with the Mountain of bills or even acknowledge that his staff was negligent. To this day we haven't seen the footage and have no idea how he got hurt. I will never go back. PLEASE DO YOUR RESEARCH.

Working with Bee's Balanced K9's has been an absolute life saver! Their approach to training is not…read moreonly to help with your dog but also ensure the humans understand the "why" behind the methodology. We've learned so much and are seeing great results with our dog!! Angelina has been especially wonderful! Highly recommend!!

From the owner: Bees Balanced k9's is a premier dog training and boarding LLC dedicated to helping dogs and their…read moreowners live more balanced, fulfilling lives together. Angelina specializes in creating tailored programs designed around your dog’s unique personality, needs, and goals—whether that’s basic obedience, advanced training, behavior modification, socialization, or structured boarding. With a thoughtful, balanced approach, Angelina provides the tools, guidance, and structure needed to build confidence, strengthen communication, and foster trust. From personalized training sessions to enriching boarding experiences, Angelina is committed to supporting both you and your dog every step of the way. Join us today and take the first step toward a happier, more balanced lifestyle for you and your dog.

Over the years I have always had a very positive experience with the Chestnut Ridge Best Friends…read morelocation. The staff is super kind and professional and my dog always seems to enjoy the group play based on the video interactions. Best Friends has been super reliable and I definitely value their services, and will continue to use them in the future for any trips.

We booked it based on the location and nice size of the building. When we walked in our eyes…read morewatered from the stench and our noses were horrified. The person there said the employees get used to that odor. We didn't and we wouldn't put our pet through it ever again. How do they stay in business? That stench stayed with us for a day after and thinking about the place gave us the creeps. You have been warned.

Let's start by saying Jennifer is AWESOME!! We have done 2 training sessions with her and have…read morelearned so much and taught us how to improve certain behaviors with our dog Blanche. We also use her for dog walks and Blanche is always excited to see Jennifer! We lucked out at the dog run when we met her and decided to call her. I highly suggest her services for anyone needing some dog training, walks, or dog sitting! You will get follow up emails after training sessions with great information and help to continue training, after walks we get pictures and potty reports ;) Jen is Great!

I met with Jen to help my dog Cleo with learning how to stop pulling. I was moving soon and Jen was…read moresuper flexible with helping us set up weekly sessions so we could get started right away and use the time the best way possible. Jen's super knowledgeable and genuinely was invested in helping me and Cleo :) If you're in need of a trainer, she's great! She's also been sweet with keeping in touch and offering virtual sessions if needed.

We brought our puppy to Musbro Kennels for an overnight when we had to attend a Wedding out of…read morestate!! We were hoping he would do well away from us .... He hadn't really been exposed to other dogs at that point. He was only five months old. When we picked him up, he was so happy!!! The owner said he had a great time running around and playing with the other dogs!!! He didn't want to get in the car That was a good sign to us that he really loved being there! We have brought our puppy back, sometimes just for daycare and sometimes for a weekend visit! All of the staff is loving and attentive! We highly recommend Musbro Kennels! They will treat your doggy as if it is their own!!

Groomers do a bad job ,, you keep the pets too long .. if someone drops off a pet at 8am, you would…read moreexpect to be finished no more than 2 hours. But they kept my dog 5 hours in a small cage ..for 5 hours .. she was traumatized when I took him home. The groomers do lazy work ,,no trimming on the on the under carriage or in between paw pads. Owner is rude doesn't care if you don't like the service, it's as if he's doing you a big favor. And his daughter ..that works there is a clown who can't do anything more than answer phones. Very rude also.