This man took my money and didn't deliver. Blocked me on FB, cell number, and everything. Said he'd…read morerefund my money but nope nothing.

From the owner: Thanks for reaching out to Kentucky's top-rated moving company! With over 36 years of experience…read moremoving families across the state and globally, we know what it takes to get your belongings safely to their destination. Our rates start at $69/hour Give us a call at 502-408-8648 or visit Southernmoversllc.com to experience the best moving service in Kentucky!

Pack Mule Moving was truly one of the best moving experiences I have ever had, and I have moved…read moremany times. Brandon (the owner) was exceptionally communicative and helpful, and he answered every single time that we called. Brandon came to our apartment and did an assessment of what was needed for our move. The day of the move, the team of four (Jeremiah, Andrew, Dustin, and Alain) arrived on time and got straight to work. They were very punctual, respectful, careful, hard-working, communicative, polite, and they were all around a great moving team. The team knew how to work together effectively. I could tell this team was well-trained and each person had a specific role that made the day run smoothly, which was beneficial as we had a TON of stuff and were moving from a third-floor apartment. The team took a very short lunch break, but they were there to work and never lollygagged. Jeremiah and Andrew from the original team drove the 9 hours and moved everything into my new place. They were again timely and very communicative about their arrival. In addition to their care for my personal belongings, they took the time to ensure the furniture was placed exactly where I wanted and even let me try a few different configurations in the bedroom. They were GREAT guys and I enjoyed having conversations with them throughout the move process. They were very personable and while the whole team was fantastic, they were clearly the team leaders. One of Pack Mule Movers biggest strengths include their disassembly and reassembly of furniture items. I am VERY type A person and have never trusted movers to take apart furniture, then store/transport tiny screws, and put furniture items back together. I quickly realized Jeremiah's system was very organized. He knew exactly where everything was whenever it came to reassembly at the new location. It was amazingly STRESS FREE on my end. There are three miniscule inconveniences that I faced throughout the move. The biggest downside was to avoid an additional fee, payment was limited to apps (Zelle, Cashapp, and Venmo). This made it harder for me to navigate; however, Brandon was very understanding with the issues I had making the deposit. The second challenge was how fast the moving team departed to get to my new place. Traveling 9 hours by myself was difficult in the time they proposed; however, they were very flexible, and we worked out an alternate timeline that allowed me to get some sleep. The final small unfortunate issue was the front glass pane on my curio was cracked during transit; however, Brandon offered a very fair refund for me to have the glass repaired. All of my other belongings arrived in great condition. All in all, I have dealt with many terrible movers, but that was not my experience with Pack Mule Moving and I would absolutely use them again. They may be more expensive than other movers in the area, but they are absolutely worth the extra cost.

They helped me move last month and did an excellent job. There were 3 stops for the truck to make,…read moreand there was no furniture or boxes lost or items broken during the entire process. They actually finished sooner than the estimate which allowed me to pay even less than I was quoted. Highly recommend.

Zero starts, I got quoted a move, no problem had the date set, the morning of the truck wouldn't…read morestart, changed the time to noon, then they said they where stopped by DOT, I tried to move it to the next day but he said he had another move in knox, so we agreed on Friday morning at 9 am, I messaged him at 8 as it would take me at least 45 min to get to the storage unit we are trying to move out of, and he never responded, I've tried for days to get a response and nothing, I'm going on 4 days with no response on my deposit or moving my stuff.

Joseph is very unprofessional. He gets men 2 go do jobs telling them they will make $350 for the…read morejob & that they will be paid 1-2hours after they finish the job,then its been over 24hours later & he's going a run around 2 the 2 men who went & did a job n Lexington while he's somewhere else on another job,never even showed up at the job he had my husband & another young man do. He's sent $160 & is saying my husband's paid. He don't ever need 2 call my husband 2 do another job 4 him because he's a lier,crook,& if u can't keep your word 2 the employee i can only manage how he really does the customers. If any1 uses this company must b stupid. He's sorry AF!!!!!

first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

Stole my TV and stereo speakers. I moved my stuff into storage for a few months and didn't realize…read moreit until I moved my stuff out leaving no recourse with company management. These guys were slick. I made sure to verify the truck was empty after they unloaded and it was. They must have put the stuff in the cab or something.

From start to finish Leondre was professional. I had to orchestrate a Jeffersonville, IN move from…read moreFayetteville, GA so I turned 2 Yelp. Leondre had great reviews & was the 1st call I made. He was in the middle of a move & asked if he could call back. He did. Even if it was 10:00p.m. He still called back. He arrived on time moving day, loaded up & moved 'er out. My time went over by 2 hours & boy did I pay dearly but it was worth it. Leondre & Karol were careful with my furniture & stayed focused & on task the entire time. Thanks Labor Loading Hauling Moving for making my move stress free!!

Hired Clark's moving and more to move a few pieces of furniture from a friends house down the…read morestreet to ours. They put blankets around everything and even covered the door sides of the house. They were very professional from beginning to end and even worked on a Sunday,