These guys are amazing !!!…read more I vouch for these guys fully. We had trouble with our washing machine/dryer and we called these experts to help us diagnose the problem. Nick arrived on the scene and he was a complete pro. He used his tools, did his tests, and not only explained things easily for me to understand, he told me what was wrong (which nothing was actually wrong). He was not only an honest man, but this is an honest company. The service was thorough, the value of the check was fair, and their professionalism shined through like no other. Again Tj appliance repair and nick were amazing ! Thank you for this service

Two and a half years ago, my dishwasher was leaking so I called TJ bc of its strong reviews on…read moreyelp. Eugene came to evaluate and said it needed new gaskets and quoted me $280. I thought it was high and asked if it was better to replace my dishwasher all together since it was pretty old (10+ years). He said it was a good dishwasher and to replace the gaskets. I should have done more research and not relied on the vendors advice but I trusted him bc of the reviews so I went ahead with the $280. A year after the repairs, the gaskets started falling out so I called TJ, and they said bc it was just over a year, the work was no longer on warranty and recommended just to push the gaskets back into place. Now a year and a half after that, parts of the gaskets have broken apart and they remain loose so the dishwasher leaks. So I ended up buying a new dishwasher which I could have done 2.5 years ago if I got good advice. Or if I got good repairs that would have lasted more than a year, or even if he was willing to fix his own poorly done repair after a year, I wouldn't be writing this review. Just bc there are good reviews doesn't mean you shouldn't do your due diligence. Lesson learned. Response to Tony's response: nice chat GPT generated response. Shows people how inauthentic you really are.

I wanted to save my 23 year old Kenmore refrigerator because it is a quality refrigerator! Leafy…read moreproduce stays fresh in this refrigerator for an entire week! We got a new fridge for the garage and if I put my produce in that fridge, it's completely wilted the next day! Alexander was my technician. He stayed in touch and arrived precisely on time even though it was raining here in Los Angeles! He diagnosed the fridge in about 10 minutes, explained how much it would cost, when the part would arrive and when he could repair. Check, check and check! My fridge is now humming along nicely for what I hope will be another 23 years. Very happy with AB Appliance Repair! Highly recommend.

Anton came to service my Empava cooktop, he gave me a 30 minute warning for arrival…read more He listened to my case and was very informative on how to care for my cooktop. Happy customer

I have used Ben twice now. First time was to repair my Bosch dishwasher. He showed up on time, did…read moreexcellent work, charged me a very fair price and even gave me tips on how to properly maintain and get the most usage out of my appliance! Second time was very recent where I first contacted him to see about possibly repairing my Viking cooktop. I wasn't sure what the problem was. After his thorough examination, we determined that the cost to repair would not be worth it. Most people would have tried to talk me into doing expensive repairs, but not Ben! So when I purchased a new cooktop a few days later, he promptly came to install it. Again, showed up on time, did a fantastic install job (and making sure that everything worked and was safe because it's a gas cooktop) and charged a very fair price. I would recommend him highly! In today's world, to come across an honest and fair person seems to be a rarity! Thank you Ben!! A++ job!

Came quickly first time. When problem reappeared a few days…read morelater they did not respond to repeated calls..

Great service. Val came out, fixed the problem in 15 minutes. I thought the dishwasher had a…read morefaulty pump but he fixed it with a reset, only charged the diagnostics (happy to pay for a Saturday fix). He was very helpful with suggestions on how to maintain it in the future, and recommendations on how to avoid future repairs. Top notch!

our experience started with a leak in our refrigerator ice cube maker which leaked on our wooden…read moreflooring on sunday. we called a plumber and a11appliance. we got an emergency plumber to come out that night and turn the water off to the ice maker. he also said to call an appliance repair to see if it was a refrigerator problem. a11 sent val to see us on monday as well as having a plumber here to help with the leaking shut off valve to the ice maker. bottom line is that val came out to check the refrig. he did a great job of showing us all about the issues with the refrig as it's 20 yrs old. he found a broken water line, lots of dust clogging the upper part of the refrig and did a diagnostic check on every necessary part. he explained everything clearly and we authorized a total repair. val was terrific and we are now scheduling annual or sooner preventive maintenance with val at a11 as he was so knowledgeable and respective. very pleasant person to have in your home. he did a great job and the refrigerator is now fixed and running. thanks val for your service. we'll see you in the future for any appliance issues. highly recommended. Mary Smith, La Canada

I had two identical Samsung washers exhibit the same issue (old/busted shocks) and Billy and his…read moreteam repaired them in no time flat! Billy was very professional, responsive, and tracked down OEM parts to be used in both units. We have worked with Billy and Appliance Attack before and returned to him for these repairs and will continue to reach out to him and the team given their great work!

So everything sort of went the way you would expect it I called got the answering machine. Left a…read moremessage, they called me back we set up an appointment the gentleman showed up on time to fix my stove. It took him literally 15 minutes or less to fix my stove which started off being over $200 and I kind of balked at the price because I did not try to haggle beforehand and but I thought it was a little expensive the gentleman is seeing that and hearing it in my voice gave me a bit of a price break and that was that. My stove has been working perfectly since then and we all know the hassle of trying to find a new one or even a new used one and taking the old one out and putting the new one in it's just so much. I think it was a win-win and the job was fast and courteous and I'm recommending them.

I can't say enough good things about Art and Big H & A. Our…read moreheater stopped working right in the middle of all the heavy rain we recently had, which is about the worst timing possible. We called them out and, after a very reasonable service fee, the technician diagnosed the issue and let us know it was likely the motor. He fixed what he could at the time and explained clearly that if it stopped working again, that would almost certainly be the cause, and to call him back. Sure enough, the heater went out again on the day before New Year's Eve. Despite the holiday, he still made time to come out that same day and fixed it for us at a very fair price. That kind of responsiveness and professionalism really stands out. He was extremely knowledgeable, courteous, and genuinely kind, and he took the time to explain what was going on without any pressure or upselling. We've used this company for other services in the past, and this experience just reinforced how reliable they are. We have a few additional HVAC items we plan to address once funds allow, and there's no question who we'll be calling. Highly recommend Big H & A if you're looking for honest, dependable service from people who truly know their craft.

I used Yelp's project manager to send my needs out to multiple companies that could potentially…read morehandle my needed gas oven repair and to get quotes, and ultimately went with Big H&A. They initially communicated very well through the Yelp app and got me set up for an in person consultation at my house. Timeframe for their availability was pretty good. Service technician who came out was pretty close to the time window I was provided. He spent good amount of time evaluating the problem with the oven and as suspected had to do with faulty internal temperature gauge/thermostat. We agreed on price range for part and labor for replacing it and he said he'd be in touch soon to notify approximately when part would be available to schedule next appointment. Unfortunately, that's where communication experience broke down a bit. Didn't hear from him nor anyone else from the company for a long time. I reached out myself and they informed me of the part being on back order and could be days to months for it to be available. Ultimately it came in within a couple of weeks and we were able to get the service appointment scheduled about a week after that. Service technician who replaced the thermostat did a great job. Courteous and professional. Overall would definitely use them in the future.

Took care of my dripping front load washing machine quickly and affordable. On time, polite and…read moreclean. Can't frankly ask for more

About two weeks ago, my fridge began making a burned plastic/rubber smell. I went ahead and deep…read morecleaned the inside and the back of the fridge (the coils) but the smell persisted. When I called Best Price, someone answered immediately and their fee to come out was more reasonable than some of the other places I reached out to. The reason for my rating is that it appears the technician that came to my home could have been more thorough. When he arrived, I explained the situation and he also noted that he smelled the scent that is concerning me. He spent some time reviewing the back of the fridge and he concluded there was nothing noticeably wrong and recommended I unplug it and deep clean it again to help air out the smell. He believes this fridge is nearing its end (I've had it for around six years). I paid and that was that. The problem is that when I emptied out the fridge, specifically the freezer, I saw black dust or streaks (not noticed the last I deep cleaned). A quick Google search and a family friend who is a handyman shared that it may be an electrical issue. All this to say, I paid for a diagnostic service that didn't provide a clear answer (especially since it's not normal to fridges to smell like something is burning) because it appears the technician could have been more thorough to explain any additional options or review components inside the fridge. Now I have to go out and buy a new fridge to avoid a potential fire hazard.

Went on Yelp to find a tech to repair my washer, that was not draining…read more While others offered a fee to come out and asses. This company was able to tell me what it was and the exact amount to fix it. They gave me an appt the next day. Very communicative. Once out. Extremely professional. Clean. Knocked out the job. I hope I don't need them, but if anything happens to my appliances, they are the Go2. Thanks Edward & Edmon.

They replied to me quickly, came the next day, on time. The guy was polite and did the work…read morequickly. They fixed it. I could kevetch about the price, but everything is expensive these days. They did the job, didn't try any upsell bs or try lie about anything. Bottom line, next time I need an appliance repair I will call them again. Recommend.

David was fantastic. He showed up on short notice to install our washer and dryer and was very…read moretransparent about pricing from the start. The installation was done efficiently and cleanly, with great attention to detail. Beyond the install, he also took the time to give us solid, practical tips on how to use and maintain the machines, which we really appreciated. Honest, knowledgeable, and easy to work with--I would highly recommend David to anyone needing appliance installation or service.

They scheduled me right away and the technician was very friendly. He said the problem was the…read moreheating element and put a new one in. The fee was very reasonable, but the issue I have is the dryer didn't even dry a load of clothes and now my dryer won't even turn on!

I would highly recommend this business…read more The technician came down to diagnose our broken washer and was great. He was very professional and explained everything very well. Ultimately we decided to buy a new washer but I will definitely be calling them for any future appliance issues.

The technician came to replace the worn rollers which created huge noise during the clothes drying…read more It was done at the appointment time and fixed the problem at reasonable price. The next day when I try to use that fixed dryer, found the drum wouldn't roll. The technician just came and found the problem, cleared that shortly with very nice attitude. Since that was under the 2 months warranty, there is no additional charge for this service. The company keeps their promises with solid technical background supports. I will definitely recommend this company/technician to anyone who has appliance problems.