Our niece & husband carefully planned a winery tour for the day but it didn't go well when the limo…read moredriver accidentally left the car keys inside the bus. Understand that those things could happen but it delayed us for 45 min & altered our plans for the day. Then he misspelled the wrong winery name which was bringing us to a different area until we noticed the error. Maybe he was a pro & just had a bad day but nonetheless it doesn't reflect well on this Limo service which usually has a good rep. To say we are disappointed is an understatement ..

Poor customer service…read more I reserved a 16-passenger Mercedes sprinter van to safely take my family to a couple wineries for my parents' milestone birthdays. Our driver accidentally locked himself out of the vehicle with the engine running after he arrived to pick us up. Accidents happen, we get it. At least two other family members witnessed the driver asking me for a hammer to bash in to the window to access the car, at which point I responded "no", and that we should call the owner / office for assistance. The driver left his phone in the vehicle, so I left a message with the office number on the business card, and the sales rep who I booked with. I then suggested calling AAA, to which the driver responded that they would take too long. My husband witnessed that response. My husband ended up calling AAA, and they arrived within 20 minutes, and we were able to get on the road. We THEN missed the first winery. Why? I noticed we were not within the vicinity of the destination, so I had to kindly ask him to pull over safely to the nearest parking lot so we could align on the directions based on the address made in the booking. The driver was going off of an address he jotted down on a loose piece of paper. It turns out the driver misspelled the address (typed the street name as one word instead of two). We were ~14 minutes out of the way from the first location. I directed the driver to take us our 1pm reservation at the second location which was ~13 minutes away from where we were positioned, otherwise we would only have 20 minutes at the first location. The driver arrived at ~10:45a to pick us up for our 4-hour reservation to two wineries. We didn't get to a winery until after ~12:30p. I could not extend the reservation to make up for time lost due to dinner plans. We called the sales rep who booked our reservation a couple days later, hoping for some sort of partial refund for time lost or a coupon for a future booking (anything for compensation for poor service). He told us our story did NOT match the driver's (e.g. the driver didn't ask for a hammer, and he claims he took us to our first stop). The some of the other passengers with Yelp accounts can endorse this review. There was a lot of back and forth, and it came clear that they were NOT going to be accountable for the events that occurred that afternoon. I decided to walk away from the conversation. We are no longer seeking any sort of refund. Lack of integrity is not worth another second of my energy beyond this warning post to future customers. 1659. 06/04/2025: Again, I don't need a refund. Just honesty. Peace.

We were in a crunch with transporting my father for a very urgent life changing appointment. His…read moreinsurance company FAILED US but Oasis was able to save the day and get my father to his appointment. We are so thankful for the compassion and quick response to our needs. Thank you again!!!!!!!!

My family and I are so grateful we found this company! My father-in-law moved out to the Temecula…read morearea and is still needing to travel to the VA Long Beach every few weeks for care. When I originally started looking for transport options, they were very few! And if they did offer the transport, the cost was astronomical. I got a quote from this company and after speaking with the owner and explaining our case, he was willing to negotiate a price that worked for both of us. I was so incredibly grateful! That was great, but the service they provide exceeded even that. They were well on time to pick up my father-in-law, treated him well, transported him without a flaw, and even waited in the ER with him until family could arrive to accompany him. It was nice to feel like they treated him like family not an Uber driver! Our family was very grateful for their service and we will continue using them for all of our transport needs!

Great company! Customer service is always amazing. Would recommend them for any shipment.read more

Great service. Nice stretch limo- was perfect for my wife's 50th birthday! They played along for a…read moreperfect surprise and it was an unforgettable event.

West Coast Limo is the BEST! Katherine was so amazing at helping us figure out our wine tour…read moredestinations and arranging the party bus and Limo for us. We had about 40 people to transport and thanks to Katherine everyone had the best time ever. Both drivers we had were 100% amazing. You can't go wrong with West Coast Limo. Highly recommend them for your transportation needs.

The guy charged my card and took me to atm to manually take out money after he said the card…read morereader was not working. Still charged my card.

We took our party bus ride yesterday and had so much fun. Our driver, Moe, was kind, courteous, and…read morehospitable. The party bus was clean and spacious for our party. We comfortably sat 13 people with some boxes of wine form the wineries we were visiting. The speaker and lighting systems were top notch and the ride was smooth. There was plenty of water and ice with some complimentary drinks provided as well. I highly recommend using Siri Limousine for your next trip and we definitely will be booking another party bus trip in the near future. It's the only way to go winery hopping.

Update Everything in this man's reply is false including the…read moredestination. The original ride was supposed to be pick up in Murrieta bring to Corona NOT Ontario. He did not communicate that I needed to pay him the full amount PLUS his entirely subjective amount of "GRATUITY" which he felt he deserved before the job was even completed and before he would even leave his house to go pick up my friend. Out of desperation as it was now two hours past the original pick up time I agreed but he continued to repeatedly scream into the phone at me shouting "IF I DON'T SEE THE FULL PAYMENT IN MY ACCOUNT I WILL NOT PICK UP!!!" He then proceeded to give me the wrong phone number for his PayPal account, a phone number I verified with him by sending him a screenshot before I sent the money. And yet, it was still incorrect. So, now PayPal is holding $144 of my money for 30 days while they wait for this man to open a PayPal account which won't happen because he already has a PayPal account, he just gave me the wrong number for it. Speaking of PayPal, again because I was desperate, I sent another $144 to the correct PayPal he gave me which brings me to the PayPal case I had to file which was not because I said he didn't return the money it was because I did not receive the full amount back because he stuck me with the $4.31 fee they charged I guess because his was a business account. All this yelling has left this man extremely confused and incapable of communicating with other human beings. Either that or he needs to lay off the sauce.

James is very friendly and knowledgeable. He is committed to always providing the most exceptional…read moreservice.

I highly recommend booking Johnny Ray for any special event. Johnny was very communicative and…read morereassuring. Pricing was the best by far. We booked Johnny for our wedding 2 months prior and he was able to get all of our guests from our hotel to the venue on time and with ease. The Drivers were very friendly. We had no complaints from our guests. They let you play any music you wanted and they were very accommodating to all of our needs. Side Note: we did contact, negotiate, and agree to everything all over over the phone... Thank you Johnny Ray for making our special day that much easier.

We recently utilized Johnny Ray's service for transportation for the bridal party for my sister's…read morewedding.. he could not have been more communicative and wonderful to work with. He was dialed in to what we needed and the times we needed to be where and was available to coordinate not only with us, but with the venue as well. Additionally, the vehicle was incredibly clean and well maintained. Would definitely recommend giving Johnny a phone call if you need transportation for an event or perhaps just a night out!

We used Executive VIP Shuttle Transportation for a day trip from Temecula to San Diego during a…read moreBachelorette weekend. Our driver to San Diego, Greg, was fantastic--our group really appreciated him. He drove carefully through the hilly wine country roads and even made a bathroom stop before we hit the highway. He also let us connect our phones to the sound system so we could play our own music, which was a fun touch. Our return experience, however, was less positive. Unfortunately, I didn't catch the woman's name, but it felt like it may have been her first day. She mentioned more than once that she had no experience driving that type of van and even said something about the brakes not being in great condition. At one point, she almost hit another car on the highway and was driving way too fast through the hills. The trip overall had some great moments, especially thanks to Greg, but the return journey raised some serious concerns.

Greg is officially a saint! We hired Executive VIP to shuttle a gaggle of high school seniors to…read moreprom last weekend. He arrived on time, was in contact with me throughout the night and brought everyone home safely. He even reported that he enjoyed their backseat singing! We would give ten stars if we could.

Finest City Transportation took the best care of me and my wife on a last-minute trip from San…read moreDiego to LA. The service was incredibly professional, accommodating, and truly beyond catering. Everything was smooth, comfortable, and stress-free. Highly recommend!

Another 5 star, safe experience with gate pickup to SD home from LAX for family of 4 with kids…read more Great communication and great conversation from amazing driver, Johnathan. Thank you Moe and team!