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    GOLFTEC - Willow Grove

    4.7 (7 reviews)
    Closed • 8:00 am - 8:00 pm

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    Ask the Community - GOLFTEC - Willow Grove

    Golf Galaxy

    Golf Galaxy

    3.3(22 reviews)
    8.3 mi
    •$$

    Terrible customer service at Golf Galaxy in North Wales, PA…read more On 6/13/26, I returned an item and asked if my rewards dollars could be credited back to my Dick's Sporting Goods account. The salesperson told me I had to call customer service myself. Later, when I called, customer service was able to restore some rewards and even asked why the store hadn't handled it directly. I then wanted to purchase a shirt in another size. The employee found it was only available online and began placing the order on his personal phone. When three customers lined up behind me, he asked me to step aside while he helped them, which I agreed to. He handed me his phone--which had a badly cracked screen and incoming text messages popping up--and expected me to complete the purchase myself. I decided to order the item at home instead. To top it off, when I asked whether a polo shirt was for men or women, a different employee curtly replied, "That's the men's section. The ladies section is in the BACK!!" The entire experience was frustrating and unprofessional. I did not feel valued as a customer and was disappointed by the lack of courtesy and service at this store.

    Worst experience I have ever had! Mike the manager is a lier! Spent $1,300 on clubs on 5/13…read more Never received them. They lied about when I will have them delivered to my house twice, lied that a refund was processed and here we are a month later no clubs...no refund!!! STAY AWAY!!!! It pains me that I have to put 1 star in order to post this!!!

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    GOLFTEC - Willow Grove - golfequipment - Updated September 2026

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