I've been to the PGA Superstore in Rockville before and never had any issues trying out clubs…read more However, my recent visit was disappointing. I brought a friend who's new to golf to try some irons. We were told to wait, and after about 10 minutes, an employee named Dan took us to a simulator. When my friend said he wanted to "hit balls," Dan immediately got condescending and reprimanded us, even though it was clear my friend was new and simply misspoke. Later, when I asked to try a couple clubs while my friend grabbed others, Dan asked if I planned to buy anything. I said possibly, depending on the data and pricing. He responded with a sarcastic comment implying I was just there to "bang balls," then walked off saying, "have fun banging balls." The entire interaction was unprofessional and left a really bad impression. Unfortunately, I won't be returning after this experience.

Came from out of town and had the greatest golf store experience, the entire staff was brilliant…read moreand gave great direction and service. There were a lot of great deals and the employees were great at explaining what the best deals were.

My golf game has been stagnant for 15 years. My slice remained strong, my iron work remained weak…read moredespite lots of conventional golf lessons. Working with Nondh Amranand at Golftec has been a breakout for my game. The technology of the launch monitor combined with video replay and Nondh's observations accelerated my game to where I am now eager to get on the course rather than avoiding the tee box. Flaws were immediately visible on the video and results were immediately visible in the launch monitor where I could see the distance I was hitting the ball and the angle of flight. The three forms of feedback moved my game from stagnant to dynamic with improvements coming quickly. Highly recommend Nondh for his great insights and creative techniques to improve my swing.

I went in for a fitting intending to buy at least a new shaft for my driver. I was open to buy a…read morenew driver or a whole new set. However, they did not have the length I needed. Therefore I never got to try what they recommended and they charged me $150 not to be able to try what they recommended because they did not have it in stock. The guy that was supposed to fit me could not have been older than 25. He has not played golf long enough to give useful advice. Total rip off do not waste your time.

If you're very active, having issues with footwear, or even knee issues and you suspect your shoes,…read moreI'd recommend making an effort to come here. I went to a crazy expensive podiatrist and came to this location and part of me wonders if I should have skipped the doctor and just tried this first. The staff member was outstanding and the consideration and time I was given was really surprising. I much, much prefer shoes that are made out of iron and last 5 years, but it doesn't mean much when you're uncomfortable.

Up until my last experience (Nov. 2025), I would have given this store 5 stars. I've been a…read morelong-time customer and always had a good experience. Until last time. I wish I could recall the sales person's name, but he told me I needed to move from a 2E width to 4E. He told me things that were apparently lies, even telling me the 2E would harm my feet, and I bought 2 pair of $160 shoes over the course of 2 months. The extra wide shoes have absolutely ruined my feet/ankles. Yesterday, I purchased a pair of my regular 2E width, elsewhere, and my feet feel better, even after a day.

When I broke my Gates Carbon Belt Drive on my Priority Current, I couldn't find someone to help me…read moreinstall a new one on my ebike. I ended up learning how to remove my rear wheel and install a new belt. However I had trouble reattaching the cable onto the internal gear. When Kevin started Terrapin Bicycles, he helped me a great deal with my Priority Current and getting a new motor for it. Years later, I remember his generosity. I called up the shop and nearing closing time, Brie, the bike mechanic said to come in and he'll help out. In 15 minutes, he'll got my bike in top shape. It's so important to find "your guy". Terrapin Bicycles is incredible in their service, knowledge, and relationship with the community. Thank the bike gods for them.

Super friendly & knowledgeable -- took the time to count out & sell 40 brass spoke nipples to help…read moreme on my way to rebuilding our tandem wheel. Great store and got a great feel for their repair shop. Convenient location across from Imagination Stage...easy to get to by bike.

Great service. They know their bikes. We go every year for a bike tuneup and to get new bikes as…read moreneeded.

Went in to get my bike serviced. They said, it would be ready by the following week Tuesday, and…read morewould call me if there were any unusual repairs needed. Called the following week Wednesday (since no one called me back to say the bike was ready on Tuesday), in the morning. They said it would be ready later in the week. 2 hours later they say the bike is ready. When I picked up the bike, they said they could not fix the bike's brakes, because they don't work with DOT brake fluid; but that they had replaced the bike chain at least. Yay (sarcasm) ! So I had to pay $180, for a half-fixed bike. They should've called me to quote how much to replace the brakes or said they cannot fix the brakes before proceeding to do any "work'' on the bike. When I asked, they quoted me $220 to replace the brakes. I was planning on bringing both my wife and son's bikes to be serviced, but needless to say, they are rip-off artists and I will not be using their services ever again.

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

12.16.24 I stopped…read morein as I wanted to look at some of their jackets. Unfortunately, I didn't see anything that I wanted. I did manage to find a waffle crewneck sweater that I liked and purchased. It was $79. More than I would normally spend, but since I liked the sweater, I splurged. They have apparel and accessories for women, men and children. They have two levels and are located in Pike and Rose. The store itself from what I have observed seldom has sales, however, there is a rack in the back of the Women's section of reduced ticketed items. I also thought it was cool that their fitting room has unisex rooms. Service was great. I was greeted upon entering and asked if I needed any assistance.

Perfect for sleeping bags, Nordic walking, classic basic casual clothing. Can be pricey but long…read morelasting.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

I highly recommend this place, I needed to repair my electric scooters tire as my brother…read moreaccidentally ran over something and popped the tire, after going to many different places I found this one and asked them if they could repair it,. They ended up repairing it for a very unexpected low price they have bikes, pumps, tires, and more in their shop! I would highly recommend coming here if you need a bike or have bike issues.

The best selection of e-bikes in the area hands down. Staff is professional, knowledgeable and…read morefriendly. Currently hosting monthly group rides on the bike trails in The DMV area. Get out and RIDE! ‍

I had a Great time exploring all of the varieties of bike that Strictly E bikes has to offer, I was…read moreable to narrow it down to the Velotric Cruiser about a month ago and today I have 247miles on it. The Bike is solid and Fast! The customer service was very nice and helpful to me being this is my first E-bike...I am very Happy with the Experience that I received from everyone @Strictly e-bike.