All the sporting goods any outdoorsmen & women need in one location- fishing, hunting (bow or long…read moregun), archery and even target practice with a large air-soft inventory. Lots of selection - brand names incl Canadian products. Additional equipment and gear including various size and types of knives. Value is competitive with and sometimes even better than Canadian Tire (the fishing stuff is all I have experience with). But its the service you go for, everyone is knowledgeable & friendly. I didn't like the 2 fishing combos presented to me, so they switched the reel I liked onto the rod I liked- no price change charged even there was a higher difference. A hidden gem in plain view in Kingston.

Was very impressed with the service at the Kingston location, Ryan was especially helpful and…read moreanswered all of our questions, we also got our product in less then a week! Highly recommend!,

Ordered my couch beginning of October and they told me guaranteed in by the end of October but due…read moreto protocol they have to tell me mid November, well not they are telling me they have NO IDEA when it will be in and that "hopefully it will be in by Christmas!? Spend your money somewhere you won't be waiting months for your couch!

Trailhead is one of the BEST Kingston businesses on Princess street. I'm not a frequent customer…read morehere, probably because I like to think I'm outdoorsy, but really I'm a outdoorsy-wannabe, but every time I do visit Trailhead I have such a great experience. First off, the staff are extremely helpful. They don't get all up in your business when you browse, but when you need help or want to ask questions, they've got the knowledge and they love to share it. Everyone who works here is a clear sporting enthusiast, and it shows through in product knowledge and passion for where they work. Second, they really want their customers to love and enjoy the outdoors as much as they do. Case in point, I was with a friend who wanted to rent skates recently, but we arrived at the store at the exact time they were closing up shop for the day. Defeated, we stood outside, wondering if there were any other solutions nearby (nope). One of the staff members noticed and came out saying, "I know exactly what you need - Skates! - and we're going to make sure you can go skating today!" We had rental skares within 5 minutes and were happily off to the rink. Taking the time to serve us even though they were close is a small gesture, but one that I won't soon forget. I will however try to make it there during operating hours. :)

I'll never step foot into trail head again. While discussing with the manager why the store refuses…read moreto take a visa debit card (he insisted that the bank charges too much although I haven't been refused in any other stores) I over heard the a sales clerk try to sell bear spray to a lady who was afraid of dogs. I found the staff & management unhelpful and unfriendly and the prices high. I go to Bushtaka now for more reasonable prices and friendly customer service.

SFRC is one of my favourite destinations for firearms and accessories. They have reliable,…read moreknowledgeable, friendly staff, some of whom I have known for over fifteen years. As a target shooter and hunter, when I want to buy something, I look at the SFRC website first and use it as the guideline for comparison shopping. All-in-all, they're great folks and a good place to get value for your money.

I've been dealing with Ryan and SFRC since he first opened in 2002 at his house. I've never had an…read moreissue with them. I've bought I'd say 50% of my rifles and shotguns from them and always get a good deal. Almost all of my reloading equipment and parts have came from SFRC. Prices everywhere have gone up, but that just means I don't buy as much gear. lol I've also won several auctions from SFRC and I always pick them up to save the shipping. Love the store, lots of gear to be temped by.

I know it is always easy to criticize customer service, but rarely do people take the time to…read morecompliment it. Our experience was somewhat unique and the crew at Kingston MM: Jake, JoAnne, Chris & Matthew bent over backwards to accommodate me. Our mother is quite ill and needed a better mattress for spending long hours in bed. After pitching me the perfect choice it came to the attention of a new employee that they in fact did not have it in stock, lesson learned I suspect. When someone needs something yesterday, don't sell them something that can't be here till next week. Instead of sending me off empty handed we settled on a compromise hoping it would work. It did not. I contacted them, they got it sent from Ottawa and the exchange took place. We live on an island, getting on and off, timing when Mom would not be in the bed, would be almost impossible. The solution bring the replacement back to the house, do the switch when she was up in the wheelchair, and change them out then. This is not the store policy, and frankly should not be, but our situation required some compassionate compromise and it was delivered in spades. Since Covid, the whole service industry has been thrown in a tail spin. Staff shortages, lack of experience, the list goes on. The end result has been overall poor customer service everywhere, with the expectation that we the customer pay more for it and accept it. For us, in a time when good old customer service was needed, we got it! I can't thank the team at Kingston Mattress Mart enough. It has not been an easy 6 weeks and it won't get easier, but at least we know that Mom can sleep comfortably. Thanks again for your efforts.

I purchased a mattress and bedframe for our guestroom from the Kingston store. The sales person…read morewas very helpful, asking us several questions so that he can better understand our needs. He then suggested several options at various price ranges. Our only disappointment was with the delivery. The driver was rude and appeared to be in a rush, resulting in damage to our mattress. Once I brought this to the attention of the store manager the problem was immediately rectified, and the mattress was exchanged. The manager and new delivery team were amazing to work with. I would highly recommend Mattress Mart as they have a wide selection of great quality merchandise, with great sales & after-sales personnel.

I have had excellent sales and after sales experiences with helpful staff and would recommend James…read moreReid Furniture without hesitation. The products tend to be higher end, in my experience, however worth a premium to get a premium product. The do have sales and it is worth looking around both stores as well as the website.

We treated ourselves to 2 expensive leather chairs 5 years ago. Within 3 years the chairs started…read moreto wear badly in the seam areas. We only cleaned them with the product provided and used them gently. We went back for some sort of compensation and received none!!!

The staff is wonderful. I don't have much stamina for looking for coordinating pieces, and even…read moreless stamina for trying things on, and the staff do all the searching, online and off, to help me find lovely items. These clothes, while pricey, last forever. I consider them an investment :)

I want people to know that the founder of this company has stated that the unacceptably 'sheer'…read morefabric of recent products is merely a sign that the consumer is too large to fit into them (he says the same of the recent pilling of fabric that never happened when the company first started). [The company has come under fire lately for the poor quality of its products]. He also has stated that he is not interested in selling to anyone who is larger than a size 12, clearly sending a message to the majority of Canadian women (the average size is 14) that they are 'not fit enough' to wear clothing to supposedly get 'fit' in. So, in essence, if you shop here, you are supporting a company whose founder blames his own mistakes in judgement on women who are larger than a size 12 for his products' inadequacies. Guess what? Women who are size 14 can read and we also can stop shopping at his stores. I have certainly made that decision. SEE: http://bc.ctvnews.ca/lululemon-founder-blames-women-s-bodies-for-pants-problems-1.1531351 If you care about women's rights and about body image issues, shopping here is like shooting yourself and your values in the foot, so to speak. In the past, I have purchased products from this local retailer because my daughters wanted them. I once asked a woman there to hold a $150 jacket until I could come back a few hours later and get it for my daughter, who was with me at the time. It was to be a Christmas present and I didn't want to spoil the surprise. The cashier was snotty and said that they did not 'hold' things for people. The way she said it made me feel like she didn't think I was really going to buy it. Nice! :( I did come back the next day and buy it, but have NEVER shopped there again. There are a lot of great sportswear companies to buy from in Canada. Lululemon is no longer a positive store, or a positive company. [Shopping nearly anywhere else would be better than Lululemon.] Do you really want to spend your money at a place where the founder states that they are not in the business of selling to women "whose thighs rub together"(as if our thighs are the REASON his clothing sucks). Insulting women's bodies is the wrong way to counter complaints about products that have been recalled due to quality problems. Don't give them another dollar of your money.

Absolutely love this business! To the point where I make an annual visit from Toronto to select…read moreitems for my spring-summer wardrobe. Many Canadian items and always stylish. Staff are knowledgeable regarding the stock and are so helpful when I'm trying to find a match to an item. Together with its sister store Fancy That this business is a real gem in Kingston.