My stay at AmericInn earned 5-stars. It appears this hotel…read morehas seen a management transformation (in a very good way!) over the past year - commendable, to say the least, navigating such challenging times during a global pandemic that's hit the travel industry so hard. For my experience: The hotel staff were patient and excellent to work with while sorting out a corporate/gov't payment card that took a few days to iron out. The accommodations were clean, comfortable and spacious I never used the pool or hot tub but they looked nice and inviting (note to self: pack a swim suit!). The breakfast options were plentiful and changed daily. The on-site laundry facility was a great bonus -- convenient and affordable. The hotel manager went out of his way to ensure my extended stay was good. I appreciated that personal touch. I was even assisted with enrolling in the Wyndham Rewards Program, which earned me Platinum status due to my length of stay... and earned Wyndham a new loyal customer. Special thanks to Cory and his entire team at AmericInn Crookston!

Debbie at the front desk was insanely rude when I called because she failed to provide a receipt…read morethe first time I called two weeks ago. When I asked her to repeat the email back to me (since she got it wrong) , she pronounced my name wrong multiple times, and when I corrected her, she got flustered and hung up the phone. She was condescending, and seemed a little racist, considering my last name is really not hard to pronounce. I had to call back multiple times to speak to a supervisor or corporate, since she still could not provide the receipt. She went on a verbal tirade and slammed the phone. Update: Debbie ended up sending the receipt, however she spammed my personal inbox with 25+ reservation confirmations from my stay over a month ago. She has made this process difficult. I will have to reconsider my hotel selection in the future, thanks to her lack of professionalism.

This spot was hot but the slots were not. They have a…read moregadget on a tripod that takes your temperature without you noticing, it looks more like a camera social distancing is encouraged and masks are required. Hand santizer is provided. Your first visit the players club gives you seven dollars to play on your card. There are is a huge variety of games to play the facility is clean and there qas plenty of parking options. They provode coffee, tea and other non alcoholic beverages at a beverage station. Each machine is cleaned after use. Security monitors the game floor. It was a nice change of pace.

This property had the potential to be amazing. However it is very dirty, not maintained, beds and…read morebedding outdated and uncomfortable, as well as very noisy. We were there last week, you would think they could space people out in rooms with very few staying. We had two adjoining room and on the far side was a drunk group that puked and you could hear it two rooms over. Upon entering the buildings the exterior and hallways were trashy. The water park had just opened on Thursday and all the trash barrels were full. Bathrooms were not something you would want to use in water park. The entire property needs a serious cleaning and painting. The check in process was very slow. Sorry to see this property not taken care of, will not return.

What a nice place to stay. I agree with other reviews that the staff goes above and beyond on their…read moreservices. My family of 6 (ages 16+) stayed in 2 separate courtyard rooms. Both rooms were immaculately clean. I often have allergic reactions to hotel rooms, and I never experienced so much as a stuffy nose. We stayed for 8 days. Our first night we noticed a slow leak from the base of the toilet which we notified the front desk the next morning. Since it was Sunday, they wouldn't be able to get a professional out until Monday. They offered our money back for that night (which we declined) moved us as soon as housekeeping turned over the room next door and helped us move that afternoon. The rest of our stay was great. The atrium has a resort feel with high, open ceilings, a beautiful salt-water aquarium, comfortable plush leather chairs and couches with ottomans, plenty of dining tables with comfortable chairs, a hot & cold breakfast bar, and a clean, well-lit meeting room. The second floor courtyard rooms have balconies with a table & chairs that overlook it. The pool area was very, VERY clean with NONE of the usual mildew one tends to see in the corners or in grout. The hot tub is so nice after our hotel-sponsored working outs at the Sanford fitness center next door. That center is so nice, we gladly increased our 30 minutes workouts to over an hour. Even though the pool was in continual use on the weekends, we never really heard the kids who were splashing and playing in the pool. There are a few nitpicky things I would like to see: more available outlets in the room for charging electronics. We had to reach under the desk to plug in our computers, and only had one outlet to plug into. There was one end table with a single outlet for a room that slept 4. Thankfully, we all had implements to expand the outlets. Drawers in the bathroom would also be nice but are not strictly necessary. We had 3 people's toiletries crowding the vanity. Granted, the vanity was large enough to handle it all. FYI for people wanting to stay in a courtyard room. There is no natural sunlight to wake you up. Also, please remember to close your curtains when you are changing. Our family will definitely stay here again whenever we visit family.

Management can not be trusted. Made a reservation for a room with king size bed. Recent heart…read moresurgery so I needed a recliner for the evening. When we checked in we were told we had been demoted to a room with double beds, hence no recliner. Told it was the managers decision, no reason given other than that. Very few rooms had been rented judging by the lot. Apparently someone more important needed a king. Management had no right to switch rooms on us.

The Cobblestone Hotel looked really promising from the website. However, my co-worker and I are…read morecoming into town for a meeting. We both had called, needing a special rate. Neither of us received an email confirmation but we showed up anyway, hoping we'd have a place to lay our heads at night. We arrived and there were no cars in the parking lot. There was one employee at the desk. I had a reservation, while my colleague did not. Luckily, they were able to give her the same rate. There is no elevator so pack lightly - there are two stairways. When we were first checking in, the stairs in the entryway to the building were locked and unable to be opened, which made it hard to pull my wheels bag up the stairs. The keys are not a swipe or an insert, but simply a touch on an electronic pad on the door, which I liked. There are Neutrogena products in the bathroom in case you forget your personal hygiene products. They offer two king beds and one king bed rooms. There are three remotes, which is kind of confusing, but there are a ton of cable channels. A fridge, coffeemaker and microwave are here for all of your needs with Wolfgang Puck coffee and accompaniments. The bed is cozy with an adequate amount of pillows. I can hear car doors closing from the second floor over the tv, but otherwise it's pretty quiet. The three star rating is really based on these things: 1. Difficulty trying to make a reservation 2. No elevator 3. Locked door in entryway.

For the last several years, every time I visit my relative in Crookston I stay at the Cobblestone…read moreHotel. There is nothing fancy here -- just clean, quiet rooms where you can get a good night's sleep, and enjoy a perfectly adequate complimentary breakfast to start the day. The rooms have a fridge and microwave too so you can store and reheat left-overs and take-out meals.

Let me just start with the only positive I could find…read more We stayed for free and got a free meal through my husband's work. And the pool was pretty nice. These are the ONLY reasons this place gets two stars. I definitely would not have stayed here otherwise. Where do I even begin??? If you love the smell of cigarettes; this is the place for you. We got a no smoking room, but since this is a smoking casino there really is no way to avoid the smell. It's everywhere and on everything. People were smoking in the hall outside our room. If you love weird and shady people possibility doing drug deals in the parking lot; this is the place for you. If you like walking over the river and through the woods to get to the pool and dinning; this is the place for you. I seriously don't mind a good jaunt. HOWEVER, I did NOT like having to go through the smoked filled and loud casino with creepy drunk folks staring at my kids just to get to an over priced buffet (so SOOoo so glad we did NOT have to pay for our stay here). Honestly, I am not a picky person when it comes to hotels. I like 3 simple things. Clean, quite and good guest service. I can even look over some things if I get good guest service ... But I did NOT! I couldn't find a single place where it gave a check out time??? Most places are 11 or noon, I assume. But, I wanted to be sure. Called front desk. It rings... And rings ... And rings. Finally someone picks up only to hang up. I call 4 more times and it goes to call waiting So, I call the 800 reservation number. Guess what? After going through the automated touch service I get front desk!!! Imagine that! Dude on the phone sounds like he's probably 20 and stoned chopping on his munchies! I WISH I were kidding. I am not. Check out is at 11! I ... I .. .... Yeah *shakes head* Don't go here. The shower is terrible. The beds are not the greatest and they have these weird little pillows. The coffee was odd. It's cool that it was a kuregg. Not cool that the coffee was awful. It was really weird that there was a sign in our room asking to call front desk to dispose syringes . Apparently they have a large population of diabetics that stay there that they need to accommodate??? It's really ashame, though. The actual look of the rooms aren't that bad. I've been in worse. Someone clearly put thought into it. .... SOoooooo glad my husband got a bunch of free hand sanitizer spray at his conference. I sanitized the shit out of everything! And now I have smokers lung for the next few days. Boooooo!

Waiting for a slot attendant, 45 minutes and counting, stopped staff and they all just blew me off.read more

Gentleman that owned the hotel, had it overbooked and immediately paid for a hotel in the…read moreneighboring town which we were able to take. We greatly appreciate this who is an amazing show of caring hotel looked OK on the outside. We never got to see a room, but anyone with that much integrity is telling you that the place is awesome.

This place is the cleanest little dive I've been in a long time! There isnt a corner in the entire…read moremotel that you can find dust or crumbs! Cute little touches everywhere make you feel like your staying at grandmas for the night. I can really see that these owners love their business and want their customers to feel cared for. Thank you!

Really enjoyed this place. The staff was exceptionally nice and when I had an emergency and had to…read moreleave without warning, they automatically gave me a very gracious extension on check out time. I really recommend this place for travelers. Compared to My Place Hotel, which is where I stayed before here, this place offers better deals for travelers, they have suites, and have quality staff.

Honest review. We first arrived to our room that we booked on a 3rd party app. 1st observation was…read moretowel was stained with yellow looking substance. 2nd observation was the temperature in the room would not heat, cranked the thermostat to 84 and left to shop for 3 hours. Once arriving the room was still 55 degrees. Room 234. I brought this to the front desk attention and he gave us a replacement room (233). He wanted us to pack everything up and bring back to the desk to get new room keys. Very inconvenient, I suggested he book us out of 234, give us room keys for 233 and come with us to retrieve our items to shift to the room right next to it. That worked. Once in room 233 the 3rd observation was the sink would not drain, the plug was activated and luckily I was able to reach under the sink to open the plug for sink to drain. 4th observation the carpet, discusting, stains everywhere. Hotel can rent a rug shampooer from the mall next door to it to clean these stains properly. 5th observation there was extremely poor water pressure which made showering take 3 times as long. 6th observation was the beds were hard, felt like I was sleeping on a sheet of plywood. 7th observation was towels in pool area were not stocked for beginning of day we had to go to the front desk to get towels. 8th observation during breakfast all garbage were overflowing and I had to mention to staff that we couldn't discard our trash as there was no more room in all 3 garbage. 9th observation if you would like a quiet stay it likely will not happen as rooms were by the pool and by 8am we woke to kids screaming and playing in the pool. With all this said I potentially would stay again if the price was right. I personaly would not pay more than $60 usd per night as that's what I would value the stay at. There is plenty of room for improvement, some preventative maintenance, deep cleaning, keeping up on regular cleanliness, and making sure the customers don't need to ask for towels or to throw items in the garbage.

Just OK at 2.5 stars. They call it a destination center and it is certainly that. Three dining…read moreoptions and a water park, this hotel has lots to do. Fitness center also available. Rooms were spacious and provided a coffee bar area with microwave and fridge. A desk and couch were also available in my king room. Bathroom amenities were lacking, toiletries were not of great quality, I'm glad I brought my own for this sort of situation. Plenty of towels, hairdryer included which is pretty standard. The bed, however, was hard. It felt like I was sleeping on a box spring and not a mattress. I did appreciate that the mattress was encased in a mattress protector. The pillows were great and I was able to use those to support my back and make the bed a bit more comfy. This was my first experience at CanadInn and as a Marriott enthusiast I can see why this hotel offers rooms at such a value. My stay wasn't horrible and could have been 3 to 3-5 stars if the mattress (most important part of any hotel stay) were improved. Check with the front desk on vouchers for the tavern, I believe you can buy one for $10 that provides $20 worth of food. Plenty of parking and elevators, the hotel was kept clean and was quiet.

Booked our room on 7/14/2026 for dates 7/27-31/2026. Arrived around 5:00 pm on the 27th…read more Day 1 - Everything went accordingly, got our key, went up the elevator, put the key card on the fob, light turned green, door unlocked, opened the door and there stood a guy taking his pants off. Go back down the elevator, desk clerk was friendly, said she had no idea how that happened, Found us a second room on the same floor. Went to the door, scanned the keycard and yup, someone was already checked in that room as well. Marched back down a bit more frustrated. Got the same story. This time she put us on the penthouse floor. Third time was a charm. Day 2- We went to the water park. The guy there had no clue what he was doing. Gave us the wrong wristbands (not sure what the difference was), then switched them out and gave us more bands than we needed (a win for us). Although there are signs everywhere stating a waver must be filled out he never mentioned us filling one out. Day 3 - no issues Day 4 - our last night. Get up, go grab a bite of breakfast, and straight to the water park where once again, the young lady there just waived us on...no bands no waiver. A few hours later (2:20 pm) go back to the room to shower....only to find never cleaned and no towels. Call downstairs Jonah apologizes and says towels will be up right away and scheduled our room to be cleaned in an hour. At 2:55 called again for towels, a different person answers and informs us she just came on shift and did not know any thing about it. Within 3 minutes we had towels. Get ready, go downstairs to meet Jonah. Who dry rudely tells us it's too late in the day for housekeeping to clean the room. Then preceded to bash others for not doing their jobs and that they would be reprimanded. Other than that...no real issues.

Great hotel. Staff is friendly and knowledgeable. Clean and has a great cabin feel to it.read more

From the owner: Welcome to the AmericInn Thief River Falls, Minnesota the ideal location for your next stay,…read morewhether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our Thief River Falls hotel offers a variety of room types including suites with a whirlpool and fireplace. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Guests also enjoy our inviting, indoor pool and hot tub.

Very clean, extremely quiet and unbelievably comfortable…read more Staff is very friendly and accommodating. Breakfast was good and everything was hot that was supposed to be hot, you don't always see that at breakfast buffets.

Not many Marriott properties in this area and this location feels a bit desolate though really not…read morethat far out of town. Stayed two nights. Pretty typical FI. No platinum upgrades on our two night stay since supposedly fully booked on second night. Woman at front desk not the friendliness and given our profile says quiet room she gives us a room next to the elevator. Went back down and found her smoking outside and got a new room at the end of the halfway. Room was standard FI issue. One problem was the tub was slick as ice. They need to invest in some tub mats. Breakfast was slightly better than most. Price seemed high but was just after holiday weekend. More like a 3.5 rating but will round up.