Debbie at the front desk was insanely rude when I called because she failed to provide a receipt…read morethe first time I called two weeks ago. When I asked her to repeat the email back to me (since she got it wrong) , she pronounced my name wrong multiple times, and when I corrected her, she got flustered and hung up the phone. She was condescending, and seemed a little racist, considering my last name is really not hard to pronounce. I had to call back multiple times to speak to a supervisor or corporate, since she still could not provide the receipt. She went on a verbal tirade and slammed the phone. Update: Debbie ended up sending the receipt, however she spammed my personal inbox with 25+ reservation confirmations from my stay over a month ago. She has made this process difficult. I will have to reconsider my hotel selection in the future, thanks to her lack of professionalism.

My stay at AmericInn earned 5-stars. It appears this hotel…read morehas seen a management transformation (in a very good way!) over the past year - commendable, to say the least, navigating such challenging times during a global pandemic that's hit the travel industry so hard. For my experience: The hotel staff were patient and excellent to work with while sorting out a corporate/gov't payment card that took a few days to iron out. The accommodations were clean, comfortable and spacious I never used the pool or hot tub but they looked nice and inviting (note to self: pack a swim suit!). The breakfast options were plentiful and changed daily. The on-site laundry facility was a great bonus -- convenient and affordable. The hotel manager went out of his way to ensure my extended stay was good. I appreciated that personal touch. I was even assisted with enrolling in the Wyndham Rewards Program, which earned me Platinum status due to my length of stay... and earned Wyndham a new loyal customer. Special thanks to Cory and his entire team at AmericInn Crookston!

This spot was hot but the slots were not. They have a…read moregadget on a tripod that takes your temperature without you noticing, it looks more like a camera social distancing is encouraged and masks are required. Hand santizer is provided. Your first visit the players club gives you seven dollars to play on your card. There are is a huge variety of games to play the facility is clean and there qas plenty of parking options. They provode coffee, tea and other non alcoholic beverages at a beverage station. Each machine is cleaned after use. Security monitors the game floor. It was a nice change of pace.

Rude staff! We drove from 3 hours away and got a room for the weekend thinking it would be fun for…read moreour kids to play in the water park... the pool is a SEPERATE charge from the room! $90 for a family of 4 and apparently that's PER day which was not told to us at check in so the wristbands we bought last night at 9:30 (pool closes at 10) were only good for 20 minutes. Oh and the casino is extremely dated. Just don't come here

Management can not be trusted. Made a reservation for a room with king size bed. Recent heart…read moresurgery so I needed a recliner for the evening. When we checked in we were told we had been demoted to a room with double beds, hence no recliner. Told it was the managers decision, no reason given other than that. Very few rooms had been rented judging by the lot. Apparently someone more important needed a king. Management had no right to switch rooms on us.

The C'mon Inn is really the nicest place in town. It could definitely use a refresh of new carpet,…read morepaint and overall "freshening up" but the people there are great, location is great, community area is fantastic for gathering with friends and family and the prices are ok. Hopefully a remodel in the future to get the "old" odor out of the rooms but always my first choice.

For the last several years, every time I visit my relative in Crookston I stay at the Cobblestone…read moreHotel. There is nothing fancy here -- just clean, quiet rooms where you can get a good night's sleep, and enjoy a perfectly adequate complimentary breakfast to start the day. The rooms have a fridge and microwave too so you can store and reheat left-overs and take-out meals.

The Cobblestone Hotel looked really promising from the website. However, my co-worker and I are…read morecoming into town for a meeting. We both had called, needing a special rate. Neither of us received an email confirmation but we showed up anyway, hoping we'd have a place to lay our heads at night. We arrived and there were no cars in the parking lot. There was one employee at the desk. I had a reservation, while my colleague did not. Luckily, they were able to give her the same rate. There is no elevator so pack lightly - there are two stairways. When we were first checking in, the stairs in the entryway to the building were locked and unable to be opened, which made it hard to pull my wheels bag up the stairs. The keys are not a swipe or an insert, but simply a touch on an electronic pad on the door, which I liked. There are Neutrogena products in the bathroom in case you forget your personal hygiene products. They offer two king beds and one king bed rooms. There are three remotes, which is kind of confusing, but there are a ton of cable channels. A fridge, coffeemaker and microwave are here for all of your needs with Wolfgang Puck coffee and accompaniments. The bed is cozy with an adequate amount of pillows. I can hear car doors closing from the second floor over the tv, but otherwise it's pretty quiet. The three star rating is really based on these things: 1. Difficulty trying to make a reservation 2. No elevator 3. Locked door in entryway.

Waiting for a slot attendant, 45 minutes and counting, stopped staff and they all just blew me off.read more

Room was not properly cleaned. Found a dirty condom behind the headboard. I've attached pictures…read more It is clearly visible.

Gentleman that owned the hotel, had it overbooked and immediately paid for a hotel in the…read moreneighboring town which we were able to take. We greatly appreciate this who is an amazing show of caring hotel looked OK on the outside. We never got to see a room, but anyone with that much integrity is telling you that the place is awesome.

This place is the cleanest little dive I've been in a long time! There isnt a corner in the entire…read moremotel that you can find dust or crumbs! Cute little touches everywhere make you feel like your staying at grandmas for the night. I can really see that these owners love their business and want their customers to feel cared for. Thank you!

Really enjoyed this place. The staff was exceptionally nice and when I had an emergency and had to…read moreleave without warning, they automatically gave me a very gracious extension on check out time. I really recommend this place for travelers. Compared to My Place Hotel, which is where I stayed before here, this place offers better deals for travelers, they have suites, and have quality staff.

Honest review. We first arrived to our room that we booked on a 3rd party app. 1st observation was…read moretowel was stained with yellow looking substance. 2nd observation was the temperature in the room would not heat, cranked the thermostat to 84 and left to shop for 3 hours. Once arriving the room was still 55 degrees. Room 234. I brought this to the front desk attention and he gave us a replacement room (233). He wanted us to pack everything up and bring back to the desk to get new room keys. Very inconvenient, I suggested he book us out of 234, give us room keys for 233 and come with us to retrieve our items to shift to the room right next to it. That worked. Once in room 233 the 3rd observation was the sink would not drain, the plug was activated and luckily I was able to reach under the sink to open the plug for sink to drain. 4th observation the carpet, discusting, stains everywhere. Hotel can rent a rug shampooer from the mall next door to it to clean these stains properly. 5th observation there was extremely poor water pressure which made showering take 3 times as long. 6th observation was the beds were hard, felt like I was sleeping on a sheet of plywood. 7th observation was towels in pool area were not stocked for beginning of day we had to go to the front desk to get towels. 8th observation during breakfast all garbage were overflowing and I had to mention to staff that we couldn't discard our trash as there was no more room in all 3 garbage. 9th observation if you would like a quiet stay it likely will not happen as rooms were by the pool and by 8am we woke to kids screaming and playing in the pool. With all this said I potentially would stay again if the price was right. I personaly would not pay more than $60 usd per night as that's what I would value the stay at. There is plenty of room for improvement, some preventative maintenance, deep cleaning, keeping up on regular cleanliness, and making sure the customers don't need to ask for towels or to throw items in the garbage.

Just OK at 2.5 stars. They call it a destination center and it is certainly that. Three dining…read moreoptions and a water park, this hotel has lots to do. Fitness center also available. Rooms were spacious and provided a coffee bar area with microwave and fridge. A desk and couch were also available in my king room. Bathroom amenities were lacking, toiletries were not of great quality, I'm glad I brought my own for this sort of situation. Plenty of towels, hairdryer included which is pretty standard. The bed, however, was hard. It felt like I was sleeping on a box spring and not a mattress. I did appreciate that the mattress was encased in a mattress protector. The pillows were great and I was able to use those to support my back and make the bed a bit more comfy. This was my first experience at CanadInn and as a Marriott enthusiast I can see why this hotel offers rooms at such a value. My stay wasn't horrible and could have been 3 to 3-5 stars if the mattress (most important part of any hotel stay) were improved. Check with the front desk on vouchers for the tavern, I believe you can buy one for $10 that provides $20 worth of food. Plenty of parking and elevators, the hotel was kept clean and was quiet.

Our experience at the Canad Inn was wonderful. When checking in the front desk person was very…read moreaccommodating especially when we requested to be on the same floor as other family members. The water park was amazing for the kids and I know there has been complaints about the water park being crowded and high levels of chlorine but that was not our experience. Granted we were there mid week and for a single night stay the entire experience was awesome the kids and adults in our group were happy. The rooms were comfortable and we were happy with the service we received.

Great hotel. Staff is friendly and knowledgeable. Clean and has a great cabin feel to it.read more

From the owner: Welcome to the AmericInn Thief River Falls, Minnesota the ideal location for your next stay,…read morewhether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our Thief River Falls hotel offers a variety of room types including suites with a whirlpool and fireplace. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Guests also enjoy our inviting, indoor pool and hot tub.

This is a Fairfield? Wow! It's not abnormal... it's just the details and the follow-through are…read moremeticulous and relative to "other" locations, phenomenal. This is a fairly well maintained hotel. The two ladies working on breakfast were very friendly, nice and on top of keeping things clean and refreshed. I'm not used to seeing that in "middle-of-nowhere" Fairfield. To be fair, it's not middle of nowhere but also not in a downtown area where I would expect it. The breakfast was typical. Just well maintained, not sloppy, didn't have overripe very black bananas (i see that way more often than I should). The oatmeal wasn't watery slop or gooey glop. Again, this isn't a five star hotel. It's just a very well run Fairfield Inn.

This is a very nice hotel in the border of Minnesota and North Dakota. We were moving a family…read moremember to Grand Forks and stayed here. The staff was very nice and helpful. The breakfast was hot and tasty. The hotel was clean and well kept. I highly recommend!