TL;DR: Go to New York Golf Center instead - Club Champion Manhattan would rather fit you with the…read moremost expensive set than the set that best fits your game. My first Club Champion experience was in Palm Springs - I got fitted for new irons, which I love. Great experience there. In September of this year, and mostly because I had such a good experience with my iron fitting in Palm Springs, I came in to the Manhattan location (where I live) to get fitted for long game (driver / 3w / 5w). I came after work, so we only had about an hour - I asked if that was enough time to fit everything, and was assured it was (even though online if I remember correctly a long game fitting is supposed to take 2-3 hours). My fitting was rushed, and it felt like as soon as I made one good swing or said that anything felt good, my fitter was eager to get me into that club vs. checking all possible options. I ended up spending over $2,000 on a driver, 2w, and hybrid. My equipment was also not built correctly - the 2w clearly had something wrong with it from the first time I played with it and I needed to take it back into the store to get it fixed. While I was waiting to talk to my fitter to see what was wrong with it, another customer walked in behind me and showed me his club, which Matt also built, that had the face falling off of it. The results (including after the 2w was fixed) were inconsistent at best. I know I'm not a pro and equipment isn't going to magically get me to hit 100% of fairways - but I am a 4 handicap, so I have a relatively consistent swing, and I was consistently hitting the ball worse with all three new clubs than I was with my old clubs. I submitted a complaint directly to club champion, and they had me come back in to get re-fit with Jake Small, the "master fitter", who was great - he was able to take my on-course feedback, test a couple theories for why I was having so much trouble, and made a couple fixes to the settings of my clubs. I have only positive things to say about Jake - I've even recommended him to friends of mine (who have used him and also spent gobs of money). Even after Jake adjusted my clubs, I still wasn't achieving the on-course success I was hoping for. I chalked this up to user error and kept playing, until my driver snapped in half on a swing. The $450 shaft that Club Champion fit me into just split into two. I reached out to Jake to see if there was anything they could do given the 1 year warranty had run out - he basically said anything would have to go through the shaft manufacturer and the best I was likely to get was 15-20% off on a replacement. I went to get re-fitted at New York Golf Center, and the fitter there confirmed my suspicion - I was fit completely incorrectly. Not only were different heads better for me (I went with a Ping LST), but I performed better with one of the stock Ping shafts than with a similar shaft to what Club Champion fit me with. I feel strongly that my original fitting was done hastily, with little to no concern for actual on-course results and only with an eye towards getting the most amount of money out of me as possible. I won't be returning for future needs.

Came in for an iron fitting recently and wow...I hope the manager sees this because I did NOT feel…read morewelcomed as a customer. First of all, some context: I've been to Club Champion once before for a driver/wood fitting and the experience was pretty good (let's say 4/5 stars) - I got my recommended specs and left without purchase, just the fitting. I was looking to repeat this experience, just with my irons. When I entered the place was not busy, lots of guys standing around watching college football. I set my bag at the hitting bay and began speaking with Marc about what I'd like to get out of the fitting. I responded saying I'd like to get a feel for specs and models that would fit me best, but did not have intentions to purchase today and would save up for a future purchase. This did not settle well with Marc and when tension flared. "I don't really know why you're here then and if you're just going to jerk me off without buying then I just don't know why we're doing this (fitting)".....I was shocked to hear this and felt attacked as a customer. Very disrespectful and I confronted Marc on how rude this was. No shouting, no name calling, but a senior member came over to address the conversation and rather than mediate resolution he amplified the same positions as Marc, telling me he's not sure why I'm here and wants to make sure Marc's time is being used "efficiently." At that point I was about to pack up and walk out. WTF? Guys, read your website - step 6 of "What to Expect from a Club Fitting" clearly says "You are under no obligation to purchase." Go look for yourself: https://clubchampion.com/golf-club-fitting-process I'm adding +1 star here because I was able to stay and hit in the bay with a few clubs and cancelled the fitting. Go elsewhere if you want to be treated with respect and decency.

Met with Tumie Motale today @ the EAST 40th, NYC location. Lesson/evaluation was exactly as…read moreadvertised only better. All the suggested instruction and changes in my setup, swing, etc were spot on. I recommend Tumie highly.

I LOVE the privacy; Sean Hand is amazing! Explain and work with you and show you how to correct…read morewhat you need to fix with your swing. The staff is so friendly and nice. It's not intimidating. They TURUELY want to help and Improve your game! They work with you and taylor to your needs and really care! It's not about the money, it's about making your game better! I am not a technical person, but I am learning by his simplifying, explaining, and showing me the right way! He really wants to improve my game! Everyone thee is sooooo nice and welcoming!

Let me first start off by saying that this golf club fitting exceeded my expectation. No way did I…read moreexpect to be there for 4 solid hours and swing over 200 shots with the world's best golf clubs, irons, shafts, etc... I walked in there not ever having a custom fitting like this. I was immediately greeted by my True Spec rep Mr. Caulen Coe (2 THUMBS WAY UP). Mr. Coe explained to me the entire process from swing analysis with your clubs and then testing all the major brands that you can imagine. The Foresight Sports Golf analyzer measured my swing speed, ball speed, launch angle, side angle, backspin, impact point, carry, distance, peak height, etc...Mr. Coe was immediately able to decipher that my clubs were a ¼" short and I was constantly toeing my shots with my 8 year old Ping G20's. He began to create a club with the proper shaft length and angle for me. I immediately began to make precise contact with the ball and improved 20 yards in distance. WOW. Amazing. In the end, based on the computer analysis and how ALL the clubs and irons felt, I selected the following clubs: Driver: TITLEIST LH TS1 DR 10.5, FUJIKURA VENTUS BLUE 6 S w/ GOLF PRIDE TOUR WRAP 2G WHITE STD 3 Wood: TITLEIST LH TS2 FW 15, FUJIKURA VENTUS BLUE 7 S w/ GOLF PRIDE TOUR WRAP 2G WHITE STD Hybrid: SRIXON LH Z H85 HY 3H, ACCRA FX 2.0 200H M4 w/ GOLF PRIDE TOUR WRAP 2G WHITE STD Irons: CALLAWAY LH APEX 19 IRON 4I through SW, NIPPON NS PRO 950GH S 4I through SW w/ GOLF PRIDE TOUR WRAP 2G WHITE STD I cannot thank Mr. Caulen Coe enough for ALL his help in getting me set with these new clubs. In addition, if you were ever thinking about getting custom fitted, JUST DO IT. You will learn a lot about your swing. It is definitely worth it. Thank you True Spec NYC. Sincerely, Nick Di iorio

Experienced fitters, no one pushed a brand they just relied on the numbers from my swing with each…read morenew head/shaft combo. Overall great informative full bag fitting. Will be back for my putter at a later date.

I've been to this location a hand full of times, today included. I've never had a bad experience…read more Most of the time I'd just do the order online & pick up. Always super fast. Today I decided to buy sneakers in person due to the fact I wanted to try them on. I was in & out in the matter of moments with the sneakers I wanted. All the staff members were helpful & kind. Dude at the door wished me a good day. Overall no bad feelings unlike the other reviews for this location. Two thumbs up.

July 3rd, 2 cashiers open and 40 ppl in line. I saw at least 4 employees wandering around with no…read morepurpose. Install self check out if you don't want to pay for extra staff on Hollidays.

Chris W. and the team at the Fitting Lab are world class professionals. I was impressed with the…read moredepth of the analysis and the clear explanations for why the particular club/shaft combinations we tried worked for my swing or not. The environment was relaxed, and the experience was a lot of fun. In retrospect, well worth the investment.