Thank you thank you thank you!!!…read more Mr. Brady Benham & Redondo Mortgage Center, thank you for the great service, prompt response, easy step by step assistance in helping us get our mortgage for our first new home!! Thanks! Many thanks!! Andy Y & Eun L

Such a great experience working with Redondo Mortgage Center. Everyone was so helpful during the…read moreprocess of purchasing our first home!

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

I flip/develop real estate and this was by far the worst lender I've dealt with. When I left my…read morefirst review they told me to take it down or they wouldn't fund. I fear extortion from this review as well. Original Review: I bought land to build on and started a refi for a construction loan with Civic. After 7 weeks and they still had no idea what's going on. The virtual assistant processing the loan is a gopher between me and underwriting. They don't have a settlement statement to review and they don't know when closing is. I am burning time and money at the stake now waiting on them. I regret choosing to go with them, but I will update this review with whatever happens. Update after closing loan finally: Fees were 2% of the loan. Junk fees to a legal team that I can't negotiate. In fact the communication was so awful you eventually just have to give up and hope they give something close to the original offer. But it won't be. There were twice as much fees as their offer. The loan was much smaller, they said they could loan 70% of land with permits, but they could only do 50%. They don't lend on any soft costs. In fact throughout the build, they never fully funded a single draw whether it was in budget or not. EVEN after I finished the build (with my own cash) and had CO, they still wouldn't fully draw the loan. That's playing dirty. I spent thousands in draw "inspection" fees to not even get a full draw, and I did the "self inspections" where we don't have to hire a 3rd party. There was this sort of trick they do where the paperwork says your loan is X, but bc of the way the math work with the land value etc, you only ever get maybe 85% of X. Communication is impossible as everyone you talk to is miles from a decision maker and might as well be an AI bot. Doesn't matter what the sales team said at any point to sell you on the loan, you won't get that. We could never get a closing date out of them, but when we finally did, the morning of they had not sent the loan package to the title company yet still (even though we set the closing date 5 days prior). The craziest part is I went in and signed and closed on a thursday, and the lender didn't actually send the wire until the following monday. They were trying to sneak in a reappraisal without anyone noticing. My title company said they've never had that happen - 4 days after closing they send a wire! Of course they'll bill me for interest even though I didn't have the money. During the process they checked my credit score/report 3 times which is a negative affect on my score. Update after paying off loan: I survived but only bc I raised 5x more down payment than they said I would need to fill the gaps from them not funding. Plus, the fees were outrageous, and no one at the company knows what's going on. I can honestly say that if you need to get a loan from civic, you are better off NOT doing the deal. I promise. Find another lender.

high interest of 8 percent to 720 plus credit and they didn't disclose to me on a clause making…read moreme pay on loan for two properties that my first paid off property has to pay 120 percent of the principal . that makes me needing to come up with an additional very big amount of money out my pocket just to sell the property. Eli has a good demeanor but overall he is not honest enough lender. I shouldn't know about this fact two years after I'm getting this loan

I worked with Tim early last year (2011). It was the first home for my wife and myself. I had…read morepurchased a condo a long time ago, so I needed to be educated again on all the processes (and changes) involved in a real estate transaction. Time walked us through the whole process, was available at almost any hour for any questions we had, and kept us up do date with every piece of information we needed to move through the process. He kept our agent on track and responded to every speed bump or twist and turn in the transaction with exceptional effort and professionalism. In the year since we closed on our home, I have reffered my younger brother Andrew (which Tim helped him close on his first home), a high school pal, and my good friend Matt. My Brother has since referreed two additional people to Tim to help them get into their first homes. Within the next year my wife and I will be looking to purchase another home and will not hesitate to give Tim a call. He is one person I don't have any reservations about referring to my friends and I am happy to call him a good friend as well.

As a Vet in the Bay Area, competition is stiff, and buyers generally aren't patient enough to wait…read moreon the VA loan process when there are plenty of cash buyers waiting. However, Tim got the process done for us in what must be record timing; without one single error. I HIGHLY recommend Tim and look forward to using him again when it's time for my wife and I to sell and buy our next home!

Scott and Kelly go above and beyond for their customers. They also take the time to make sure their…read morecustomers are happy and provide great support through the whole loan process.

My husband and I had a GREAT experience with Craig and his team…read more We were in escrow for 3 months with a Bank of America lender and what took them months to accomplish, Craig took care of in a few weeks. He was honest, professional, efficient, meticulous, and flexible. He went out of his way several times to meet me at my office for documents, accompanied by his portable scanner. He was so easy to get ahold with, and it never took him longer than 10 minutes to get back to me. I highly recommend Craig and look forward to working with him again in the future.

Great job with my loan and was very helpful throughout the whole process. We are very appreciativeread more

Regan and his team were excellent partners. Sharp, on the ball, and great with both first time…read morehome buyers and financially sophisticated folks. Highly recommended!

Service is great and if you have a little downtime and craving a cuppa coffee, they have that as…read morewell

This institution used to be SO GOOD. Now, they never answer the phone, it's like pulling teeth to…read moreclaim fraud on your card, I had my credit card and debit card stolen and no one here knew how to claim fraud on a debit card and kept giving me incorrect information. The number on the site is apparently NOT the correct number to call for debit card fraud list and stolen. They said they ordered me a new card and there weeks later said it was never ordered. Then they "expeditted" me a card and that also never came. No one at the branch ever answers the phone. I call the member services who say they have to call someone at the branch who NEVER answer the phone. This place has gone so sour!!! I'm going to be closing my account with them. I've been a member for over a decade and this saddens me greatly that this place went so bad.

Just closed on a HELOC with the best rate I found (by far). The process was super easy- I kept…read morewondering what the catch was. Justin was very responsive and easy to work with. I highly recommend this company!

Great team and very professional They are really…read moreinformative too and quick to follow up

Outstanding advice. If you need a great rate and solid, no-BS advice, Shawn is your man. Super…read moreprofessional and massive experience, he knows what he's talking about. Great experience

Sean, made this whole process bearable and he is an all around pleasure to work with. He worked…read morevery hard and diligently to help lighten the stress. I would wholeheartedly recommend him as outstanding and actually cares about what he does and people he helps Thank you sir.

I can not say enough awesomeness about Mark Wakefield and Stratis Financial! We first met Mark in…read more2012 when he helped us purchase our West Torrance home. At that time, he went above and beyond to close, including coming in to paint the window facings to appease the FHA inspectors! Less than 2 years later, he contacted us to let us know that because of the market, we could refinance so we could drop the PMI insurance, giving us a lower payment. Finally, we reached out to Mark again in 2021 to help us refinance again for a home expansion to accommodate my younger brother moving in with us. We refinanced at the same payment as we had before, and we're able to expand our house from a 3 bed 1 bath 1200 square foot house to a 4 bed 2 bath 1600 square foot house...at a rate we could afford! I definitely recommend Mark Wakefield and Stratis Financial to everyone!

For my home loan I worked with Mark Wakefield who was an absolute pleasure. He was incredibly…read moreresponsive, informative, and always there if I needed anything. At the end of the day I went with a different lender who was able to offer a slightly lower rate, but it came at the cost of customer service and any semblance of guidance or a personal touch. Even after letting him know I went with someone else, he was very kind and congratulated me. I was in a unique situation because 1) I had been through the qualification process already recently, so I had all of my documents ready to go and knew exactly what would happen and what I wanted, 2) I'm at a computer all day long, and 3) my father is a real estate broker. Trust me, if you don't have a great map to follow, you will need a good guide, and Mark's your guy. I've been bombarded with forms over email for days now and I can't imagine how anybody who's any less prepared could survive this. All else being the same, I would've gone with Mark in a heartbeat, but like I said I was in a very unique position. If you don't have AT LEAST #'s 1 and 2 above in common with me, consider him for your lending needs or at least give him a call. You'll be doing yourself a favor. Yelp on.