I found this store by accident, and am sure glad I did. I was looking for a specific Apple computer…read moreat the right price online, which, in itself, is pretty hit or miss. I have completed some transactions through the Facebook marketplace, and am always watchful for specific details, such as responsiveness to questions as well as meeting in a safe public place. That's when I found Monica. Monica had listed one of the computers I was looking for on Facebook. The most important specifications were in the ad, but I had a couple more. Monica is the exclusive reason this computer sits in my home office today. I have never in my life walked into a Pawn shop to browse. Monica brought me in because of her immediate, detailed, and accurate answers to my questions. She was knowledgeable about the computer, and had it all set up for me when I arrived at Pawn USA in Des Plaines, where I happen to work. She was patient with me, and made me completely comfortable and confident with my purchase. She even helped me with it to my car. I can now say that I would not hesitate to shop at Pawn USA, and I would definitely recommend asking for Monica!

I love this place. It's just a block away from our house. My mom needed money for emergency and…read moreScotty (owner) was there to help her. The staff were also nice and there was even a nice chihuahua to greet you. Allan is a lot of fun to talk to. There is also a Latina woman (sorry i do not know your name) who gave my mom this strawberry dessert pastry. Thank goodness for her since my mom is diabetic and her blood sugar at that time was heading low! They also sell variety of merchandise from jewelries, musical instruments, DVD movies, etc. It's not a big store compared to others but you will find something worth getting and the friendliness of the staff is something you just do not see anywhere else!

I stopped into the shop and John was extremely helpful, friendly and kind. Definitely recommend…read morestopping in!

This place ran by John is truly competitive in pricing I felt his genuine honesty when I showed him…read morethe jewelry I wanted to sell No pressure felt to sell so I decided not to look further Thanks John

The service is outstanding! Very pleasant to deal with and top dollar!!! Staff accommodating.read more

Very friendly staff, a huge selection of items for the amount of space. Ana the best part is that…read moreprices are better than many other shops. Think I might have found my go to place.

Good folks fair people. catch a lick. safe fun clean friendly. neighborhood lovely…read more thanks again for excellent service

I went in the store today and joe was amazing I will recommend this pawnshop to look for good thingsread more

They had a cello that we wanted to purchase on their site and the manager gave us a great price for…read moreit. It was as described and service was great! Very friendly and had a good selection of instruments!

Absolute scammers. If I could give 'em no stars, that'd be my pick. Don't bring your gold bullion…read morethere. As of March 25, 2026, I stopped in to SELL my 10 gram Valcambi 24k fractional gold in its own sealed assay. The spot price per gram that day (on the low) was roughly $140 per gram. The man douche that was "helping" me offered me $40 per gram. That is MINUS 71.4% its value! He stated "We dont work off of "spot" value." I'm sure they would sell this item at "spot" plus 25%. Cash Pawn America is a shark in the water when you're swimming at Montrose beach. Why they are here in Franklin Park bewilders me. DON'T GO TO CASH PAWN AMERICA!

Great selection of jewelry , got some nice pieces , some loans as well and the workers are nice…read moreeasy to talk to.

Walking into pawn shops can be quite daunting for a woman coming in and you feel like you are going…read moreto get taken for a ride. That is not the case here at Skokie cash, the people who work here, Carl, are ultra friendly and helpful. I called ahead to make sure they were open and a young lady answered the phone and told me to swing on by, for some reason, I felt the genuineness in her voice. Which eased my mind. Carl was very transparent in what he was giving me and it was a fair upon further investigation. Which made me a customer for life. He really knows his stuff! He is a stand up individual and also genuine with a friendly smile. The store itself is immaculate and and beautifully laid out. They have jewelry, guitars, TVs, monitors. What do you need? Whatever it is, ask Carl, I am pretty sure he has got you. I recommend this place! Thanks Carl, can't wait to visit again soon!

Arela is amazing as is the whole staff at the Villa Park location.Arela is the best and is so…read morehelpful and the reason I buy and sell here. Very fair and honest people. I remember them highly!

Used to be an honest and positive experience... then they hired new staff, and I believe possibly…read morenew management, and then it went sleazy. Not disclosing everything, trying to fast talk you around stuff, and just generally being a bit shady. We were loyal customers for years, and now we will never go back.

I came again, the owner is unknoledgable in products, told me they "do not purchase mechanic…read moretools". Well, then you must not take any tools because you can use just about any tool in an automotive application and vice versa. People use Torx fasteners to build houses all day.

This is my new favorite place for jewelry! They have such a selection for every budget and style…read more Anyone can find something they love here- there is such a variation of materials and very unique pieces, too. The customer service is approachable and friendly without being intrusive. I feel comfortable taking my time looking around in here, it has a nice ambiance. They have plenty of things apart from jewelry, some very nice musical instruments, power tools, and awesome electronics. Prices are more fair than any other shop I've been to by a mile. I love my two new pieces of jewelry and look forward to going back for more.