I had gone to Timothy Grant Jewelry to see if they could help me replace a battery for and…read moreinexpensive watch. Other jewelers had said it wasn't worth it and to just purchase a new one. The personnel at Timothy Grant were courteous, professional and considerate. They took the time to examine my watch and determined it not only needed a new battery but a bit of internal cleaning - which they did for free! It's difficult to find such good service nowadays, isn't it? I highly recommend Timothy Grant not only for their battery replacement but for their gorgeous jewelry selections.

A little more than a week ago, I stopped into both of the Timothy Grant Jewelry stores and am…read morecontinually blown away by their kindness and helpfulness. Always there to serve along with suggesting great ideas you may not have thought of, I'm really happy to have found a wonderful place where I feel comfortable after nearly two and a half decades going elsewhere. I hope these stores continue to thrive as I don't know what i'd do without their expertise and workmanship.

Quick service Reasonable prices…read more The owner was courteous and was abke to quicky understand my needs and help out

Took my Swiss Army watch in for a new battery. Gus examined it and gave me a description of the…read moremechanism and function. He then noticed that the seal was not the correct size and it allowed dirt into the watch. I was amazed because I have noticed this happening over the last year or so and did not know why! He brought the watch over to me from his bench, described the need and how he would fix it and then got to work. He was so kind and fun to share the time. If you recognize ite.s in his shop, he is from Stratford Square mall. Was there over 20 years. Highly recommend. I am taking a necklace to him soon.

Great little shop in downtown Arlington Heights. Staff is helpful n courteous. Huge selection of…read moreitems, jewelry n gifts.

Honest, fair, and knowledgeable. Great service and always a plus to support small business.read more

I've been to Piccard several times now. Once, we went to sell some gold coins, another time we went…read moreto change watch batteries, then a third time to help my mother pick out new earrings. Piccard has a small selection, but they all appear to be good pieces. These days, I understand why a jeweler wouldn't want to have a lot of stock - robberies or the cost of goods being high, it really doesn't make sense to have much in stock. But, they do have a lot of catalogs you can review, and he will order anything you want. More so, I trust them. When we went to sell our gold coins, they were US Coins, proof. They said he would buy them by weight, but we would probably get more from a coin dealer. They could have just given us the money and marked up the coins, but they didn't. That earned my trust and my business.

My wife and I got our wedding rings from here. Joe helped us understand all the pros and cons of…read morethe options we were considering. We weren't pressured at all to upgrade to more expensive options. In fact, we decided to not do diamonds all the way around my wife's band based on Joe's recommendation. He also did a sizing readjustment for me super quickly. We're really happy with our decision to buy from Piccard!

I stopped by the store to ask if they sold silicone wedding bands. The guy working there answered…read moreno and I could go to Claire's. What an a$$hole. Not shocked a guy working at a mall jewelry store was a jerk, but it makes you wonder how places like this stay open. Especially with all the competition just steps away, and online shopping killing them. Oh well, this place will be extinct eventually and this jerk will be out of a job.

Best jewelry store in Chicago! Great staff & unbeatable prices. I've been here multiple times and…read morereferred many of my family & friends who've all be very pleased! Definitely worth checking out! Highly recommend!

Been here a few times for jewelry repair and it's a great spot ! Came in today looking for a…read morereplacement necklace and I traded in my gold necklace. Fair offer. Very pleased. A great place to buy, sell , repair or even make a custom piece. I will be back!!

Store hours posted online and on the door of the store are not accurate. There's a sign on the door…read morethat says knock and wait for a buzzer but no one answered nor did they answer the phone. Lol waste of time

Really love this store!…read more My fiancé and I have been shopping at Hawaiian based Na Hoku stores for many years. After discovering the Na Hoku brand on our trips to Hawaii, we were thrilled to find one locally. I love their collection of unique and Island inspired jewelry. They have nice marine life and nautical pieces in addition to tradition Hawaiian styles that have a lot of history and meaning behind them. Overall, we really love the selection that Na Hoku offers and the fact that so much of their collections have true meaning and roots in either nature or culture. Very impressive. I have shopped at many Na Hoku stores nationwide and have found the customer service and interactions to be exemplary. This location is no exception. I have been give time to peruse their extensive selection on a few occasions at this store and have never had any feeling of being rushed or pressured to purchase something I wasn't completely happy with. They really want you to love your jewelry and be happy with your purchase. No need to wait until your next tropical vacation- If you're looking for a special piece of jewelry and in the Chicago area, I highly recommend checking out this Na Hoku. Happy Shopping!

Well my mother had bought some unique pieces of pearl jewelry long time ago in 2005. I have never…read morebought any jewelry there that time. Their jewelry focuses alot on Hawaiian if not Polynesian style jewelry that reflects Pacific islander themes. Back then they were known for their Tahitian and South Sea pearls which they still have a few now and I was looking inside at the woodfield Mall. Amazing that they survived the pandemic because their other store in Oakbrook outlet Mall in Oakbrook, IL I learned was closed from their fellow sales rep. The Schaumburg location lasted back into the 1990s that I remember but never walked in. until mid 2000's. Anyways curiosity got the best for me to stroll around woodfield Mall in Schaumburg and haven't gone to the store for some time. I walked in just thinking that I was going to do window shopping just to stumble upon certain jewelry that really caught my attention or caught my fancy. I didn't buy this piece of jewelry but it was unique and had to put this on Yelp despite that I usually Yelp about restaurants but never about jewelry and it's been awhile since I've uploaded Google this past year on the same reviews so that not just yell but other media that places reviews will read on the world wide web about how great or how bad my experiences are. But in regards to jewelry there was a sterling silver crab necklace that came with a silver chain. Which I found unique also it was my horoscope or zodiac sign being cancer the crab. I didn't buy it right away but I waited until my next paycheck since I had enough to purchase it. Connie or Constance I believe the salesperson's name was was courteous enough to let me try it on. But like any staff member they were not eager but were amiable to help if I needed any help. There is also what I was also reflecting was a beautiful sterling silver octopus bracelet as well as octopus rings that I thought was beautiful if not unique and tasteful. Almost one of a kind. The bracelets were very expensive and I don't know anybody to give it to but I do recommend if you want that unique piece of sea or Island Pacific jewelry this is the place to go. Next to the traditional south sea or Tahitian pearls both earrings rings or their traditional necklaces. Also check out their website too. Other than that highly recommended to come here. Connie the sale rep was very helpful since the chain was not long enough and advise me as an additional option not to spend more on a longer chain out of sterling silver a $12 sterling silver chain extension. Four out of five stars because I wish they could have give discounts on certain items or I guess they don't have special sales.

I visited the Buffalo Grove location and met with Kevin after seeing an Omega on the Chrono 24…read morewebsite. I ended up purchasing the watch. I would definitely shop there again!! I highly recommend Burdeen's Jewelry and Kevin provided excellent customer service!

When looking for luxury watches, Burdeen's in Buffalo Grove is the destination. My fiancé and I…read moreworked with Evan on purchasing a Grand Seiko watch for our wedding. Burdeen's is the sole authorized dealer in Chicagoland for Grand Seiko watches so we knew this was the place to buy. They have a large display in store to try on many of the watches in stock. Evan was knowledgeable about the craftsmanship that goes into the watches, the backstories of inspiration for each, the mechanical differences, elaborated on the brand's warranty, gave suggestions on how we could best purchase the watch, and handled procuring it in a timely fashion. He was easy to work with, very personable, and made our whole experience great! We cannot wait to work with him in the future as we build a collection!