We have such a special history with Timothy Grant Jewelers…read more My husband purchased a ring for me here when we were dating. Sadly, it was lost before we got engaged. We always talked about replacing it, but life happened and we never did. This past Christmas, my husband surprised me with a new and improved version of that original ring. My plan was to wear it stacked with my engagement ring, but once I tried them together, it just didn't feel right. I still wanted to wear it though, especially on days when I'm not wearing my engagement ring. The challenge was that my right hand is slightly larger than my left. I'll be the first to admit I am not an easy customer. I was very indecisive and in and out of the store more times than I'd like to admit. Timothy Grant truly went above and beyond, taking the time to make sure my ring was sized perfectly and exactly what I needed. I never felt rushed or pressured, only supported. I am so grateful for the care, patience, and craftsmanship. Thank you so much. I absolutely love my ring.

unimpressed with the slow customer service. I left a Corum Dovers watch with them for 9 weeks for a…read morereplacement strap. Nothing happened- no communication and no call. Within a week of retrieving the watch I found the correct strap direct from Corum in NYC. Incompetence?

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!

My 17 year old son was taken advantage of by this shop, He brought a wristwatch to the shop because…read morethe battery was dead and he was sold a service of $300.00 to fix a watch that was not even worth $50.00. The business owner demanded a $20.00 deposit from him at the time of drop off. When I heard of this I went to the shop the next day to tell them not to proceed. The shop returned the watch but they refused to return the $20.00 deposit.

Roman the owner has worked on several of my watches and did an did an excellent job. He is also…read morefairy priced.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Joe was very knowledgeable about my vintage watch, He checked to make sure it was running properly…read moreand he installed a new band with a quick release connector that fit perfectly,I could not be happier with service I received, I would recommend him to repair any time piece that you have.

My daughter has two watches in need of repair. One the clasp needed to be fixed and other the glass…read morecasing. I relied on Yelp to help me find a watch repair place and was not disappointed. Walking in I felt I stepped back in time. There were so many watches and clocks from years ago. The gentlemen looked at the watches and honestly shared one watch would cost more to repair than it was worth and was able to fix the clasp and replace the battery in minutes. I definately will return the next time I need a watch repaired.

I love my ring!!! My fiancé picked/designed it with the help of Evelyn from CD Peacock. She did an…read moreamazing job and I love that I could see the process all the way through with the extra stuff they give! It's so beautiful and I've had it for about 10 months and it still looks just as brilliant as the first day! Thanks, Evelyn!

Excellent service! Went in for a Christmas gift for my husband - original watch was not in stock…read morebut left with something even better due to the help of Sylia and Nathan

Everything went well, my first time there. They definitely…read moreoverachieved my expectations. Watches were great, excellent customer service. Professional and knowledgeable and friendly!! I will definitely go back for service. Kaytee!!!

Evan was great .Very friendly and courteous great selection of watches …read more We will return. Bert P

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

I began researching jewelers in the area to resize my engagement ring and found TDC on Yelp. They…read morewere the first place I called because I saw Jon takes the time to thank reviews--I thought that was awesome. When I called, the first thing Jon did was talk me through the process of resizing a ring based on the metal type and style. He was very informative and kind. I called a couple of other places and immediately knew Jon was the go-to person. I took my ring in a few days later. The building did through me off (it's a big office building, when I expected a stand-alone store. Just FYI incase you think you're in the wrong place.) Inside of the store had a great atmosphere and Jon again was super helpful! The ring was ready in 4 days and when we picked it up, he also helped us look through some wedding band ideas for my fiancé. We may go back to get his band from TDC. If not, we know we have a jeweler we can trust for future needs. Thanks for a great experience, Jon!

I took my Movado watch to have an extra hole punched into the leather band. The business is very…read morenice inside, the ambiance is desirable.

I needed to have my watch serviced and Razny was an authorized dealer…read more I was told it could possibly take 3 months due to the back up que. Dropped it off and received it back in about a month. It had undergone a full overhaul and polishing. The watch is beautiful and looks brand new. The service was not inexpensive but it was well worth it. Very pleased.

Do not give them your business…read more I was excited when I purchased a ring here and got some repairs done and experienced great service from Diane. I figured I would give them my business when I needed to get appraisals done on all of my jewelry. That's when my first interaction occurred with the owner Brian. Working in Retail as an executive for 15+ years myself, I'm experience in great, good, mediocre, and abysmal service. When the appraisal for my wedding ring and Rolex came back 30% lower than the appraisals from the place I originally purchased them at, I called to inquire. He spoke to me like I was ignorant and talked in circles about how he did me a favor by low-balling the appraisal. I found him to be incredibly untrustworthy, demeaning, not truthful, and someone I would not encourage giving your hard-earned dollars to. It will spoil a lovey experience like buying jewelry.

My husband and I live in Barrington and want to support local businesses in our area. We decided…read moreto have my wedding ring sized at Long & Company. We spoke with the salesman and he quoted us "around two hundred dollars". We thought that was more than fair of a price. When we went to pick up the ring we were very satisfied with the work, but our bill was $595.00. Almost three times the estimated price is ridiculous.