I am a long time customer of Goldendoodletown. I became their web designer, frequent photographer, and Social Media Coordinator, because of their professionalism, and obvious integrity. I can tell you, without question, or reservation, that they are an exemplary breeder. Nearly half of their customers are return customers, or referrals.
I have seen Goldendoodletowns entire operation firsthand, on many occasions, and it is always immaculate, whenever I visit to photograph the litters. Goldendoodletown has NEVER been shut down, ever, in the many years I have worked with them. That is absolutely incorrect.
Their 2 year Health Warranty for genetic issues is the best in the industry, is more than fair to their customers, and is longer than required by law. It is only intended to cover genetics disorders.
A previous reviewer, claims their puppy was having choking issues. Goldendoodtowns warranty clearly states that vet visits must be discussed with Goldendoodletown, and approved by them, prior to the appointment, in order to be compensated, but also clearly states that Goldendoodletown has the unconditional right, to have the puppy examined by their own veterinarian as well, to confirm any diagnoses.
The reviewer would not allow Goldendoodletown access to the puppy, for their veterinarian to determine the cause of the choking. Goldendoodletown never received a report from the reviewers veterinarian, and the claim was only conveyed verbally to Goldendoodletown for consideration.
The reviewer then had the puppy euthanized, before Goldendoodtown could even see the puppy, or have it examined by their veterinarian. An examination which is a strict, and legally binding condition, of the warranty, which the reviewer agreed to, and signed, and failure to do so therefore voids the Health Warranty.
Expecting Goldendoodletown to honor the warranty, and refund the purchase price, based only on their word, without opportunity to examine the puppy, and confirm the situation, is an unreasonable expectation by this customer. The puppy received a veterinarian puppy wellness check, immediately prior to being sent home, and was released for homing with no concerns.
It is Goldendoodletown opinion that something happened to the puppy, in the customers care, and she simply considered the warranty to be a means of recovering her losses, at Goldendoodletowns expense. read more