I called 1800ALLSTATE to get a documented proof on my father's insurance coverage that includes me…read moreas a permitted driver. A woman named Jane wanted me to add my name to the policy which will change the policy premium. Even though I am already listed as a permitted driver under my parent's fully covered policy. BE AWARE! Talking to the right person will save you money. I called back and luckily Carolyn Nguyen answered my call - (and my problems). Carolyn Nguyen gave me outstanding customer service when I needed help on my insurance policy. She is funny, polite, and very knowledgeable. She provided what I needed within 2 minutes and was able to email me my documents right away. I recommend Carolyn to anyone who needs insurance help.

Saw the yelp review and came to Amanda for auto insurance last Friday and got a really good quote…read morefor my two cars. Amanda went over the insurance policy throughly and spent time explaining any questions i had. Very satisfied with the policy pricing and the phenomenal service. I also asked about universal life insurance and bought it here; similar policy my friend just bought through another company costs more. Very happy i found Amanda!

So lucky to have come across Destiny and her superb services. She definitely knows what she is…read moredoing and genuinely cares about her clients. What's even better is that she actually tries to get reasonable rates vs other agents who just hustle for commission. Added bonus: She's mesmerizing to look at--so pretty!!

I very happy and satisfied what this company insurance help us out...sweet and very understanding…read morethat what we need and what we want to be help...here 5 star for u too for DETINY my wonderful agency car insurance..

Friendly & personal. The agent went above and beyond to make sure we have a better experience &…read moreprice to switch to Allstate. The agent was knowledge and genuinely cared about my needs. Would highly recommend this agent to anyone.

If it were only possible to give negatives stars on yelp, this lady would get - 5 million! At the…read morebeginning when my husband and I switched to her 2 years ago, she was great - always available and helpful but now, she is the absolute worst agent I've ever had in my 20+ years of having insurance! She is never available, never picks up or returns calls and when she does she's like out running errands or something so she has no time to talk to you and when she finally returns a call, it takes about 2 weeks for her to do so! This was the final straw for us, we recently bought a new car and wanted to add it onto our policy. We called several times, left voice messages, and even emailed her ... no response back until 4 days later! And her stupid ass response was that she wasn't even our agent - mind you, we've been to her office several times, talked on the phone many many times, filed claims with her, dealt with her for over 2 years for her to say that! We recieve mail with her stupid ass names on it on a monthly basis, how are you not our agent?? Anyways, we've moved on and our new agent is amazing!!! Stay away from Trang unless you like being ghosted.

They are organized and were able to help with a homeowners policy really quick. Their prices also…read morebeat out other companies.

Roxana Rodriguez from Office of Liana Coppola Farmers Insurance has been a HUGE help. Told me all…read morethe information I needed to send to the bank. Emailed me my policy quickly so that I can push through my process on my end. Thank you very much for the assistance and looking forward to working with you again.

Chad took over my accounts with Farmers when my former agents retired recently. Although my…read moreexperience with Chad has been brief, I found him to be very attentive to my needs and very prompt to accomplish all tasks asked of him. I feel he is very dedicated to his profession and would recommend him as an agent.

I highly recommend Lidia Gomez for all of your insurance needs. She went above and beyond,…read moreexplaining the processes to me. I was treated like a valued client. She was very friendly and efficient!!! She listened to my need and didn't try to force me into something that wasn't right for me and my circumstances!!! It wasn't about losing a policy, it was about doing what was right for the customer!!! She really had MY best interest in mind. Thank you Lidia!!!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in San Jose. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping San Jose residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in San Jose today.

María Elena Ocampo has been assisting me, my husband, my mom, my aunt, my daughter, and my entire…read morefamily since 1999. Maria Elena has provided excellent customer service for us and goes that extra mile for us. My mom and aunt are Seniors and they both speak very highly of Maria Elena. They always say that everyone who provides customer service should be like Maria Elena. We have our life insurance because of her, auto insurance, renters insures, and motorcycle insurance. We consider her family she's the best. Thank you, For your great Service

The State Farm office of Rose Mary Nunes has been by far one of the best insurance agent offices I…read morehave ever worked with. I've been with State Farm for 3 years now and I know I made the right choice moving all my insurance needs to State Farm. Rose Mary and her team go above and beyond to provide their customers with the best service ever. They ensure that all my insurance needs are met, make sure that I am getting all available discounts, and their insurance prices are very competitive. I've shopped many other different insurance carriers and they cannot compete with the rates I am getting with State Farm. Aside from all of that, the agents at this office are very in tune with what their customers need and make sure we are not overpaying for anything we might not need. I receive courtesy emails from them when renewal time hits and they will check in on me and verify mileage on my vehicles to ensure the renewals are not in excess annual mileage of what I actually drive which helps to keep the premiums down. Their customer service is stellar and if you call, someone always answers and is able and willing to help. If you send an email, you get a speedy response. It doesn't get better than that. Bundle all your insurance needs together. You get better deals that way. For as long as the agents at this office work for State Farm, they will always have my business.

I recently joined Linda Tran's coverage SCAN she is an expert and a wonderful loving caring person…read morethank you Linda you have helped me so much

I took my mom here because she wanted some help with her medicare plan and she had a lot of…read morequestions and she wanted someone who was able to explain it to her in Vietnamese. Linda was very patient with her and helped her with a plan that benefited her greatly. She also told us she provides DMV services as well which is suuuper convenient for those who need extra help or who doesn't want to wait in the horrible lines. Definitely will have to be coming back for those services in the future. Their shop is also super cute and fun! We live nearby and will be planning on getting our water from them in the future. They also sell various trinkets and toys for kids who need to be kept busy

She's been ripping us off for years and I finally switch! I paid 6k every 6 months avoid her like…read morethe plague and I will report her to the board of consumer affairs for scam.

Genuinely wish I can give 0 stars. Worst customer service I've ever experienced. I have had nothing…read morebut issues with this agency and finally canceled my insurance with them. DO NOT WORK WITH THESE PEOPLE. They will screw you over and try to take more money from you.

I found Claire at AAA through Yelp reviews, and I'm so glad I did! I initially reached out just to…read moreadd a new vehicle and my son as a driver, but she went far above and beyond what I expected. Claire took the time to thoroughly review all of my vehicles and made sure I had the best coverage options. She was incredibly knowledgeable, patient, and detail-oriented--qualities that are so important when working with an insurance agent. She explained everything clearly and made what could have been a stressful process feel easy and seamless. What really stood out was how much she genuinely cared. She even took the extra time to help me look into home insurance options for my mom's house, which I truly appreciated. It's rare to find someone who is not only efficient but also thoughtful and proactive. If you're looking for an insurance agent who is trustworthy, thorough, and truly looks out for your best interests, Claire is the one to go to. Highly recommend!

Update: looking at the registration, whatever fastrak I supposedly owe was included in the…read moreregistration fee that I paid so she literally just didn't want to give me the tags. Not sure what her name was but she's a blonde girl who helped me. Instead of explaining anything nicely to me, she just kept denying everything with short answers and a rude tone. I came in to pay for my registration and was told I need to pay for my membership to get it in person. Okay, let's do that then, even though I haven't had to do this in the past with my previous vehicles. I pay for the membership and the registration and she hands me a piece of paper that looks like the registration. Then she says, "that's for the fastrak you owe." I'm like what? Then she rudely repeats herself and I'm like I don't owe anything for fastrak unless it's this issue with my previous car I traded in at the beginning of the year. Then she says, again, very rudely, to check the VIN. At this point I say forget it give me my money back! I'll just go pay it online on the DMV website. Now I have to wait for my money to come back, which in of itself is an annoyance! Rude employee, no compassion or customer service whatsoever. Avoid!