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    Golden Tours

    1.8 (82 reviews)
    Open 7:00 am - 8:00 pm

    Golden Tours Photos

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    3 years ago

    I really enjoyed my tour with Bruce and Tony! Great trip!

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    Page 1 of 3

    Review Highlights - Golden Tours

    This past June we purchased a one day tour that included Windsor Castle, the Cottswalds , Bath and Stonehenge .

    Mentioned in 12 reviews

    Read more highlights

    Big Bus Tours - What you can expect.

    Big Bus Tours

    2.7(346 reviews)
    1.9 miVictoria

    Tip: I recommend showing up at a bus tour stop to purchase your pass (ticket). I bought a two-day…read morepass and got a third day for free. That deal currently doesn't exist on the Big Bus Tours site. I find it helpful doing a bus tour in a city that you are visiting for the first time. I've done such tours in Philadelphia, Los Angeles, Shanghai, and London. Of course, it's also fun to take a tour when you've been in a city before. New York comes to mind. Anyway, I decided to get a ticket from Big Bus Tours when I was doing touristy things in Piccadilly Circus. I am normally a planner (I got a city pass to various tourist attractions), but for tours, I show up at the stop. There's a reason why I do it. You can often get a deal. I ended up getting a three-day pass, but I only paid for two days. It was nice to get an extra day for free. There were three different routes that this bus company offers. I did all three, which was great. You get a pair of headphones and you listen to the audio detailing what you are seeing. It's informative and fun. You can choose the language that you want. You hop on a double-decker bus that allows you to hop off to visit a touristy site (Buckingham Palace, Hyde Park, Big Ben, etc.) and hop back on when you're done. Naturally, if you want to stay for the full tour, it's cool, too. Top floor is best for taking photos, which I did. It was December when I was in London. I recommend wearing a hat, a warm coat, and gloves to keep warm. It can get a bit windy, but I was fine. It did rain on my last day, so I sat inside. Taking photos was fine, but you deal with the window in front of you and potential glare. It was comfortable and a great learning experience as a tourist. I recommend it if you have a chance while in London. (45)

    I had about 5 hours to see London, and one of their representatives at the airport suggested I…read morecould see a lot on this bus tour. I took the train to Paddington and got on the Blue line bus, which arrived as I was walking up to the stop. Enjoyed the ride around town on the open upper deck and got off when we reached the London Eye. After visiting the area with the London Eye, I got on the Red line. My original plan was to ride the red line around to Piccadilly Circus to visit somewhere else I wanted to go then, depending on time, take more of the Red route before switching back to blue to go back to the Paddington Station. That plan didn't work out at all! Once on the red route, I was trying to follow along on the map they gave us to make sure I got off at the right place, but very few streets were labeled on the map so I was having to compare the paper map to Google maps. It became apparent that we had, at some point, looped back and repeated part of the route as we passed things that I had taken pictures of 45 minutes prior. In looking at my Google timeline later, you can see that after leaving the London Eye, we did 2 loops around stops 1,2,3, and 4. The bus driver was also honking at people and tried to drive on the wrong side of the road to pass a truck. At many stops, he just got off the bus and left us there waiting while he went off somewhere. Around noon, the driver collected his things and just left the bus for a new driver. I guess he wanted to be in a specific area when his shift ended, so he did his own route to stay in the same area rather than the one we were supposed to stay on. It took 2 hours to go from stop 19 at the London Eye to stop 6 at Piccadilly Circus. I visited the area I wanted to go, and due to the amount of time wasted on the Red route I didn't have time to take the bus again as planned. I had to take the subway back to where I started to go back to the airport.

    Photos
    Big Bus Tours
    Big Bus Tours
    Big Bus Tours

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    Golden Tours - Harry Potter Studios Tour

    Golden Tours

    2.3(391 reviews)
    1.8 miVictoria

    What makes or breaks a guided tour of a popular attraction like London is the tour guide. On our…read moredouble-decker tour of London, Joe the tour guide was wonderful - funny, engaging, knowledgeable and entertaining. That made the entire experience! I would also like to give a shout-out to Radu (the driver) - yes, he was an excellent driver, but he was also the perfect foil for Joe's boisterous and entertaining persona, and he really cared about the customers - he was polite, professional and very thoughtful, for example lingering a bit longer at a particular attraction to let a member of the tour get their pictures just right. I was very pleased with Goldent Tours as well - ease of booking, prices and plethora of choices. All in all - I would use them again and highly recommend them.

    We booked despite the bad reviews because it was the only way to get Harry Potter tickets during…read moreour quickly planned trip. We read the reviews and understood we were going to need some patience. The problem with many reviews were the meeting instructions (via TripAdvisor) so we went to the Baker Street location a day early to scout it out. We could not find signage for Golden Tours. We did see a Harry Potter bus dropping off a group and assumed (wrongly) that the spot was also the meeting spot. Actually they do have a location (store front) near the Baker street stop. It is not on Baler Street. If you come out of the tube and turn away from the wax museum, you will find their store from down the next block. That is the meeting spot point for tours! Very important thing to know and find -- because you have to meet there to get your tickets beforehand. We missed our bus time despite arriving 45 minutes early. The staff was less than kind about this part of the trip and made no apologies for the lack of directions. They gave us headphones but there was no movie on our bus. We had set our expectations low for our son, due to the reviews so we didn't mind -- but there were some disappointed families near us. The bus was clean enough but no WiFi and the phone charges didn't work on most seats. The driver for this portion of our trip was great and very helpful given that he had to help us find someone on site to get our Entry tickets. Despite the set backs, we finally had tickets in hand and enjoyed the studio tour from here on out on our own. The trip back was easy enough but this bus driver was less friendly and at one point was screaming at another driver along a busy street in London. We actually found it comical and thought it added to the busy city feel, but I could see how many guests would find this very unsettling. All in all, it is OK if this is the way you can get entry tickets to something on your must see list, but if you have options - I'd try another company.

    Photos
    Golden Tours - I bet you never knew Stonehenge was so tiny! I had them wrap it up so I could take it home....

    I bet you never knew Stonehenge was so tiny! I had them wrap it up so I could take it home....

    Golden Tours
    Golden Tours

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    Big Bus Tours - Chinatown

    Big Bus Tours

    2.3(16 reviews)
    1.8 miBelgravia

    I've used Big Bus tours before. Not in London, but other countries in Europe. It was a good time…read more Sadly, this tour in London was not a good time. There wasn't enough buses going. We waited at bus stops for what felt like 15 minutes. And saw 2-3 other buses from Toot and Top View come by during the time we were waiting. Maybe we should pick another bus company next time. The stops promised a historical landmark or palace etc. Some of the stops didn't even take you to the proposed destination. For example, I wanted to see Kensington Palace. We drove past the stop for Kensington palace, but didn't get to see it. Same with a couple other spots. You don't actually drive by it. You'd have to get off the bus and walk for days to get there. This can be troublesome in the rain. Speaking of the rain, let's talk about that. It rains a lot in London. So, you'd think that the Big Bus tours would have an overhead coverage for the entire top deck. Wouldn't that make sense? Only the first couple rows are covered. And the audio doesn't work on all of the seats at the top. Probably because the rain ruined the mechanics. The audio on the tour was terrible. It would announce a location after we already passed it. So, you wouldn't even know what to look for or when. Super annoying. You literally had to track along the route on the app, listen to the audio and try to figure out what to take photos of. Oh and then figure out which stops you need to get off and walk to. It's just too much. The bus is supposed to be relaxing and easy to see the sights. This wasn't it.

    While the first half of our tour went well, two buses passed us at stop 27, I think it was…read moreTottingham or something like that, standings for about an hour even though we were waiting at the stop. The first didn't stop and the second pulled up To us and just pulled away. We gave up, took a cab to Buckingham Palace and took the tube back. Pretty pour experience for three people at over 100 pounds.

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    Big Bus Tours - On the tour

    On the tour

    Big Bus Tours - Night tours

    Night tours

    Big Bus Tours - Elizabeth Tower

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    Elizabeth Tower

    London City Tour - We  waited 1 hr .50+ people waiting to get in  caused a mad rush. Other companies had 3 or 4 of there buses pass by us while we waited

    London City Tour

    1.1(7 reviews)
    2.1 miVictoria

    Yup we got sucked in too…read more This tour bus company is probably the worst of the bunch. Ear jacks for the guided tour didn't work. If they did, all the sights were on the opposite side of the street (we were going the wrong direction) Do yourself a favor and book with one of the others.

    We nearly ruined our trip by choosing this company for our tour. We were "sold" an experience that…read moredoes not exist. --The buses do not arrive in a timely manner, in fact if you 'hop off' the next bus might not even let you 'hop on' because it's out of service --The boat trip we were scheduled to take never happened and no one came to the pier to tell us the boat was out of service or answer our phone calls (we were with 12 other people who had also been told to meet there) --The London eye was going to be a 3-hour wait, so we bought our own tickets (our choice, I know, but really - why do we have to buy a card, take a bus to wait in line for a pass, then another bus to wait in another line to exchange the pass for another ticket, and then wait in a fourth line to actually board the eye?) --After waiting for the bus, we were told it was out of service. The apologetic representative from your company ushered us a cab and directed the driver to take us to the Shard promising we would get in - but no, it was closed (so we paid for the Taxi to get there and then the Taxi home.) --We were then told to use our passes for lunch at the Hard Rock Cafe, so we went to get passes for that and were told that was a lie and the Cafe is not available any longer After waiting and waiting we called and were told we would get a full refund, and given instructions to scan our excursion cards into the computer and email customer service for the refund. I did so and they have refused to honor their promise. Why would you sell me something and lie to me and misinform us and make us walk miles in the rain for a service you promised would be "AMAZING!"? This company is full of LIES and only wants your money. This is a scam and the city should not license them. I have sent three emails to City Tours regarding the refund they promised me and there has been no response. I definitely would not recommend this company.

    International Friends - Inside the tour bus

    International Friends

    5.0(6 reviews)
    2.7 miFitzrovia

    Our pre-cruise package from London to Southampton was superb!! The communication throughout the…read moreprocess was great. The London tour was outstanding and very informative. The private transfers were punctual and the drivers very helpful and courteous. I highly recommend International Friends to anyone planning a trip/cruise to the UK.

    Out of the four tours I did during my stay in London this one was by far the best. David was our…read moretour guide and he was excellent. Very professional, provided wonderful information as we drove to each destination and gave helpful information beyond the tour (such as what to do in the city after the tour). I wish I did this tour on my first day. David has been a tour guide for awhile and it shows. If you do the Stonehenge, Bath, Windsor tour I recommend requesting him if possible. Our first stop was great. Although time was tight because of the amount of driving we had to do, we were given a helpful time frame of how much time to spend at the stones themselves and the visitor center. I'd split my time 50/50 between the two because the visitor center has quite a bit to look at. I loved that my group was a fortunate mix of all very considerate people and we got to the landmark early and was able to avoid the crowds. My group was also small, just 15 people so it didn't seem too hectic to corral everyone. Next stop Bath was very nice and enough time to explore and eat a quick lunch. Windsor was a bit of a whirlwind as it's a huge castle ground but grab the audio tour and listen to the intro portions and that will be sufficient to get an idea of the history. We got back ahead of schedule and with plenty of time to look for a dinner spot. Overall a great way to explore the city. I will definitely revisit this tour company if possible.

    Golden Tours - bustours - Updated May 2026

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