Great reviews on Yelp guided us to The English Bus for our tour of Stonehenge. I liked the idea of…read morea small group tour. We had a great experience! We easily booked on line a couple months in advance of our trip to Stonehenge, Bath and a Secret Place. I had a few questions, which were answered quickly through email. Instructions and itinerary were provided after we bought we tickets. Additional and helpful information was sent a few day prior to our trip. Noelh, our tour guide, was knowledgable, interesting and fun from the moment he picked us up in London. He provided information beyond the tour stops. He was engaging and had a good understanding of the geology of Stonehenge as well as the historical background. He made well time stops for breaks. We spent about two hours at Stonehenge, two hours at Bath and an hour at the Secret Place. The Secret Place was worth the extra and I highly recommend. Noelh offered a brief and interesting walking tour at each site and left us time to explore on our own. We were allowed to bring snacks on the bus but we didn't need them because we stopped plenty at places for food and drink. Noelh provided water. Bring water and rain gear. There were UBC ports for phone charging on the bus. The bus was very comfortable. Noelh was sensitive to a woman that was having mobility issues and arranged for her to skip part of the walking tour. I enjoyed Stonehenge and the Secret Place immensely, I was glad I saw Bath, but it was too crowded during our visit. Others on the tour really loved Bath. I highly recommend The English Bus tours.

We took the tour with Alex to Stonehenge, Bath, sand a secret place! Can't recommend highly…read moreenough!! The small bus is great in that you don't have to spend all the time getting on and off a huge tour bus. Alex was an amazing guide, giving us local knowledge and clear directions where to go and where to meet back up. He was funny, kind and a great driver. Would definitely book again!!

Tip: I recommend showing up at a bus tour stop to purchase your pass (ticket). I bought a two-day…read morepass and got a third day for free. That deal currently doesn't exist on the Big Bus Tours site. I find it helpful doing a bus tour in a city that you are visiting for the first time. I've done such tours in Philadelphia, Los Angeles, Shanghai, and London. Of course, it's also fun to take a tour when you've been in a city before. New York comes to mind. Anyway, I decided to get a ticket from Big Bus Tours when I was doing touristy things in Piccadilly Circus. I am normally a planner (I got a city pass to various tourist attractions), but for tours, I show up at the stop. There's a reason why I do it. You can often get a deal. I ended up getting a three-day pass, but I only paid for two days. It was nice to get an extra day for free. There were three different routes that this bus company offers. I did all three, which was great. You get a pair of headphones and you listen to the audio detailing what you are seeing. It's informative and fun. You can choose the language that you want. You hop on a double-decker bus that allows you to hop off to visit a touristy site (Buckingham Palace, Hyde Park, Big Ben, etc.) and hop back on when you're done. Naturally, if you want to stay for the full tour, it's cool, too. Top floor is best for taking photos, which I did. It was December when I was in London. I recommend wearing a hat, a warm coat, and gloves to keep warm. It can get a bit windy, but I was fine. It did rain on my last day, so I sat inside. Taking photos was fine, but you deal with the window in front of you and potential glare. It was comfortable and a great learning experience as a tourist. I recommend it if you have a chance while in London. (45)

We picked up the bus near Kensington and the worker at the bus stop was very helpful. We hopped on…read morethe bus and sat in the open air section. They provided ear phones so you can hear and see the sights that you are passing by. You can get off at any one of their many stops. They also come by every 10 - 20 minutes so you don't have to wait long for the next bus. We thoroughly enjoyed the bus and the tour. It's good if you don't have a lot of time in London to see the sights.

Disclaimer: The poor review is due to the bus being so uncomfortable and hot!…read more My husband and I booked Day Tours London via Viator.com for a day trip to the Stonehenge. The meeting point was easy to find and conveniently located near central London (we met across the street from the Museum of Natural History) at 7:30 AM. We departed shortly after as scheduled. Our tour guide Sinead and driver Richard were fabulous! My main complaint is the bus itself. The seats were very uncomfortable! Secondly, the bus did not have windows, and that day it was so hot in London (80 degrees F/26.6 degrees C), but the air conditioning was not working. We were basically baking inside the bus for 2 hours back from Stonehenge to London! The Stonehenge was beautiful! Definitely a must see!

Did a day trip around London on a hop on hop off bus. It was a little difficult to distinguish…read morewhich bus went with which tour but after a while, my friend and I realized we were on the wrong bus lol this particular bus line was gracious enough to show us where the bus line that we're supposed to be on originated. Overall enjoyed our bus ride and tour! Will be more careful next time to read the small print on the bus insignia lol!

Be VERY careful when you buy your ticket to advise which route you want…read more They will not ask and assume and you could possibly spend 20 minutes running from stop to stop. Ticket takers are less than helpful or knowledgeable from this experience #victoriastation

Finished our month long tour from Aus with my daughter by getting a tour with these guys…read more Best thing we did, tickets issued quickly and expert suggestions made on what to do. Lunch at St Katherine dock, a trip up the Thames on a boat and a trip around the city. Guide was great both on the bus and on the boat, funny, informative, clear and concise. If anyone wants to see London go visit the Big Bus Tour ticket booth at Victoria Street, just outside the station, it capped the month off excellently.

What makes or breaks a guided tour of a popular attraction like London is the tour guide. On our…read moredouble-decker tour of London, Joe the tour guide was wonderful - funny, engaging, knowledgeable and entertaining. That made the entire experience! I would also like to give a shout-out to Radu (the driver) - yes, he was an excellent driver, but he was also the perfect foil for Joe's boisterous and entertaining persona, and he really cared about the customers - he was polite, professional and very thoughtful, for example lingering a bit longer at a particular attraction to let a member of the tour get their pictures just right. I was very pleased with Goldent Tours as well - ease of booking, prices and plethora of choices. All in all - I would use them again and highly recommend them.

We booked despite the bad reviews because it was the only way to get Harry Potter tickets during…read moreour quickly planned trip. We read the reviews and understood we were going to need some patience. The problem with many reviews were the meeting instructions (via TripAdvisor) so we went to the Baker Street location a day early to scout it out. We could not find signage for Golden Tours. We did see a Harry Potter bus dropping off a group and assumed (wrongly) that the spot was also the meeting spot. Actually they do have a location (store front) near the Baker street stop. It is not on Baler Street. If you come out of the tube and turn away from the wax museum, you will find their store from down the next block. That is the meeting spot point for tours! Very important thing to know and find -- because you have to meet there to get your tickets beforehand. We missed our bus time despite arriving 45 minutes early. The staff was less than kind about this part of the trip and made no apologies for the lack of directions. They gave us headphones but there was no movie on our bus. We had set our expectations low for our son, due to the reviews so we didn't mind -- but there were some disappointed families near us. The bus was clean enough but no WiFi and the phone charges didn't work on most seats. The driver for this portion of our trip was great and very helpful given that he had to help us find someone on site to get our Entry tickets. Despite the set backs, we finally had tickets in hand and enjoyed the studio tour from here on out on our own. The trip back was easy enough but this bus driver was less friendly and at one point was screaming at another driver along a busy street in London. We actually found it comical and thought it added to the busy city feel, but I could see how many guests would find this very unsettling. All in all, it is OK if this is the way you can get entry tickets to something on your must see list, but if you have options - I'd try another company.

I've used Big Bus tours before. Not in London, but other countries in Europe. It was a good time…read more Sadly, this tour in London was not a good time. There wasn't enough buses going. We waited at bus stops for what felt like 15 minutes. And saw 2-3 other buses from Toot and Top View come by during the time we were waiting. Maybe we should pick another bus company next time. The stops promised a historical landmark or palace etc. Some of the stops didn't even take you to the proposed destination. For example, I wanted to see Kensington Palace. We drove past the stop for Kensington palace, but didn't get to see it. Same with a couple other spots. You don't actually drive by it. You'd have to get off the bus and walk for days to get there. This can be troublesome in the rain. Speaking of the rain, let's talk about that. It rains a lot in London. So, you'd think that the Big Bus tours would have an overhead coverage for the entire top deck. Wouldn't that make sense? Only the first couple rows are covered. And the audio doesn't work on all of the seats at the top. Probably because the rain ruined the mechanics. The audio on the tour was terrible. It would announce a location after we already passed it. So, you wouldn't even know what to look for or when. Super annoying. You literally had to track along the route on the app, listen to the audio and try to figure out what to take photos of. Oh and then figure out which stops you need to get off and walk to. It's just too much. The bus is supposed to be relaxing and easy to see the sights. This wasn't it.

While the first half of our tour went well, two buses passed us at stop 27, I think it was…read moreTottingham or something like that, standings for about an hour even though we were waiting at the stop. The first didn't stop and the second pulled up To us and just pulled away. We gave up, took a cab to Buckingham Palace and took the tube back. Pretty pour experience for three people at over 100 pounds.

Really wanted to love this, but for the price, not at all worth it. We were staying at the hotel…read morethat this picks up at, so decided to go during our trip. We bought our tickets about 3 days in advance, showed up on time and waited about 20 minutes after our time was supposed to start. When the bus finally showed up, they told us that they were running behind, so we weren't on the list. "Luckily," they were able to squeeze us in, or I think we would have had to wait another whole hour. They don't have any sort of queue system, so everyone just waits on the sidewalk and then rushes the bus when it arrives with no organization whatsoever. I believe tickets were about $60 USD, which seemed like a lot to me, so I figured it must be great. I wish I would've read more reviews beforehand because it's just super corny, and you can't see anything they are pointing out if you're seated on the from the lower part of the bus. Eventually, they have you close the window shades and participate in a mock séance. Our host was good, I suppose, but, again, just really corny. If you're interested in a ghost tour, choose a walking one where you can actually see and learn the stories.

The tour guide was very energetic and he acted his heart out but there could be so much more in…read morethat tour. They could have hired a nurse to walk in front if the hospital When we stopped at the hospital . There could be actors on the bus playing ghosts instead of a video which was totally fake looking . How about somebody walking around with blood clothes or something. Even a little more use of the effects they already had at their disposal Like the lamps or the smoke . Could be so much better .

David is an excellent local guide! He contacted me days before the tour just to confirm everything…read moreand answer any questions I had. He also let me know that the time was changing the night before our tour, which was very useful information as the hotel did not mention anything about a time change and we were not aware of it. David is very knowledgeable and shares a lot of information while driving to each destination. We learned about not only the sites we were set to see but also about the buildings, statues and areas that we passed along the way. We started our day at Hampton Court. David provided us with tips on how to make the most of our time there. We were able to explore on our own and then he picked us up for our lunch break. David had reservations already made for us at a cute restaurant on the river. We ate inside the restaurant and David stayed outside and was ready to go when we were done. The food and service there was excellent. We then continued to Windsor Castle. We were able to take all the time we wanted touring the castle and then shopped around the town afterwards. When we were ready, I simply sent David a text and he was there and ready to go in 5 minutes. We had a pleasant drive back to our hotel with great conversation. Ask him anything about the area and he will be able to answer with confidence. David is also knowledgeable regarding accessibility at the sites. My mom needed to use a cane that day and David was very patient and assisted her with getting in and out of the van. Additionally, we asked David about local markets to visit the next day and he provided us with information on several different ones. We went with the market he recommended and my mom had a blast walking around and shopping. Bottom line, we had a great time, we appreciated his service, and we would definitely book with David again.

Did not deliver as promised. Driver was kind of rude and not very talkative or willing to engage…read morethe group. Instead of guiding at the sites and providing info he stated in the car. Real let down.

5 Stars for a fantastic experience aboard the Wyvern Excursions mini-bus. The owner and operator…read morewas very professional, and full of fantastic information about the places we visited. On the tour my husband and me took, we were able to see Stonehenge and Salisbury, and had a really enjoyable day. Seeing the Salisbury Cathedral, and the amazing cloisters was a real highlight of the tour. Prior to this trip, I've only ever seen cloisters in photographs. Such beauty! Thank you to Andrew, for a wonderful day and a tour that I am happy to recommend to all of my friends and family.

When I saw this tour, I thought of how fun it sounded to march along beside the guards. And it did…read morenot disappoint. Our tour guide, Alex, helped make the tour fun and very educational. It was great to listen to his commentary and also to march along beside them as they made their way to Buckingham Palace. We were able to see them from a few different spots and then we hung out at Buckingham Palace to take photos for a while before heading down to where the guards return after they're done. We would not have known about their return trip if it weren't for the information we got from Alex. It really was a great experience!

The tour was amazing! I had so muh fun with my kids and the tour guide Alex was very nice! I…read moredefinitely recommend!