So initially i liked this place. Great prices (in the beginning first month), Clean, secure…read morestorage for my dad's belongings from his house. Now not so much. Beware the price will bring you in but soon after at least for me, you will get a notification that "they have to raise prices due to operating cost increases" Really? ummm to the tune of $150 more a month?? So from $100 (special) to $200 (normal price for that particular unit) to $348 Like WTF?? Not sure if this is cost increases or just flat out greed at that point. It's a damn garage literally to stack things in. What's your reasoning behind that kind of price jump not even 2 months later? To say i'm pissed is an understatement so now i've got to pay a shit ton of money every month until i find another storage facility that's more reasonable. Load up my dad's entire house again and move it all!! Like i'm paying for his care in hospice and dealing with all of his bills. It's a balancing act making sure that money lasts and i have enough to pay for his care long term so this increase out of no where is absurd! Really sucks and for what?? I'm still trying to wrap my head around it. Now a small increase annually I understand but not this, this is a punch in the face. Just beware if you don't have money to just burn look into places and ask if they plan to surprise you with large BS increases out of no where. So yea i recommend this place if you absolutely don't care about your budget and want to live on the wild side. I don't recommend them if you aren't into getting your bank account drained at their will with price increases...

This place is not worth the rent you pay!! Waleska at the front office is rude, condescending and…read morejust unfriendly. Don't ask a simple question because she will look her nose down at you and she acts like you are wasting her time. They don't even have a trash can you can use and the bathroom is always locked (even pre-covid). Save your time and frustrations and go somewhere else where are you are appreciated for the outrageous amount you are charged. I will be telling all my friends on social media to avoid this rat hole.

Best customer service, fair prices and straight forward unlike other shops. If you need ac fixing I…read morewould highly recommend taking it to this shop

I made an appointment to have my A/C looked at. I made the appointment for 11am the next day. I…read morearrived at 10:55 on the hottest day of the year. It is already over 100 degrees. The gate is closed. I call the number and she says "I will send Jesse right out" I wait till 11:05 in 100 degree heat. I call back and Jesse answers. "Yeah, I'm running late from picking up parts, I won't be there for 45 minutes, but you can just leave the car." The area is not the best, I am not dropping my car off with someone I've never had face to face contact, and leaving my keys in a key drop. So...my question...why didn't they call me initially to reschedule? Once I was there were they going to call me and let me know what was going on? Was he just going to have me wait 45 minutes in 100+ degree heat? Update: I wish I had dug a little deeper on Yelp before making an appointment. Upon the comment left by the owner below I am glad that I didn't leave my car. It seems you get one of two experiences, either he is absolutely amazing or he has zero respect and then writes belligerent responses to truthful reviews. I do not think I am the only person with an A/C issue, but when I make an appointment I expect courtesy.

In all my years (76) have never been treated so well and everyone was very polite and…read moreknowledgeable. My a/c went out . Was a big price. They checked out my complete system , as well new freon, even though that wasn't a problem. They explained to me everything that they went through and found a small little problem with one of the hoses that was leaking. It needed a little cleaning and a little tender Care my cars sound like 20 some odd years old and the price was just surprise me so much because it wasn't as much as I thought it was probably half of what I thought it was gonna be. the road with air-conditioning working perfectly well and money left in my pocket. a great group of guys. They know what they're doing. Take your car there. It's better than the dealer or anyone else.

They did a great job on my wife's car that had an AC issue. I had suspected the ac compressor after…read morethings I've done to try and fix the issue but after they did some tests they found the car had a refrigerant leak and the compressor was also had as I had suspected. They quickly got the car done and we had it back next morning. They gave me a good price on the repair. I'll definitely use them again.

The new owner that has taken over is so thorough and takes the time to make sure your needs are…read moremet. Her technicians are knowledgeable and take the time to explain everything to me while they're servicing the A/C, along with pictures for proof! You'll get great service and the service cost is very reasonable... thank you! Keep up the great work!

When your a/c goes out during the summer it becomes an emergency and Qwik time was there to…read morepromptly help us. Less than 24 hours after calling them they had our system up and running again!!! Will definitely use again!!

This is by far the best Derrel's mini storage in kern county. Barbara and Dean go above and beyond…read morewith their customers they're very helpful very knowledgeable very willing to help. We really appreciate those two they probably are the best team that we have ever seen and we've been to. We've been to many different Darrel's in town because of the locations that we've lived at and needed storage. They do go above and beyond for their customers and we really appreciate them. The friendliness is awesome. I love going in there and chitchatting with Barbara. She's very friendly waves through the window. I just really think they are the neatest people.

this branch is awesome , Barbara was very helpful with everything that we need , I would definitely…read morerecommend this place to friends/family who needs storage.

Not sure if they even checked my car they quoted me for something my car didn't need ended up being…read moresomething completely different and cheaper thankfully and this is not there name anymore

Came in with what I thought was an emergency on a drive from LA to Sacramento. They were very…read morereceptive and knowledgeable. They tested my truck right away and found it was something minor. Seemed like good people.

I never thought I'd need a storage unit. But after a few years planning events and parties you…read moreaccumulate a vast amount of stuff. Eventually my three car garage went from housing two cars, to one car, and then no cars. It was time I considered a storage unit. I realized the need for a storage unit late last year, but it wasn't until recently during COVID that I had time to go down and visit Derrels and open an account. The process was as easy as it gets. But I will say, we were incredibly lucky that we arrived on a day that a 10x10 became available. This location seems to have several long-time clients and getting an available unit can be tricky. The managers were incredibly friendly and helpful. They showed us the unit and we signed that day. Moved in the next. The facility is exceptionally clean. Every nook and cranny was spotless. The unit has plywood siding so that you can hang racks and what not. The 10x10 has plenty of room for our stuff and I can FINALLY reclaim my garage.

This is the review for the location on Rosedale and Jenkins. Great service and made me felt so at…read moreease considering this is my first time moving and utilizing a storage unit. The guy who helped me was so helpful and kind. He explained everything so well and I felt safe knowing that my personal property is safe. The unit is clean and well kept. The price was great too.

I bought my car in May. Joe was the car sales men. They lied to me about a lot of things and now…read morewhen ever I try to get ahold of them there's no answer. The salesman Joe just wants to sell you a car and then blocks you. I'm a single mom and he told me the car had new brakes, which it didn't. He told me that I wouldn't have to pay my tags for a year, ANOTHER LIE! I told him I seen a maintenance light, he just cleared it and told me it was fixed. He took advantage that I was in desperate need of a car! I DO NOT RECOMMEND THIS PLACE! I Especially don't recommend Joe as your sales man! The worse place you can go!

A big thanks to Jaber for helping me buy my first car and going above and beyond and have the…read morepatience that I needed.