The food .. top notch! The service .. abysmal!
Never a smile, and last night took my $18 meal payment, without a word, .... & then watched TV.
After several minutes of inactivity, I queried the delay ... 'we've run out of roast potatoes' .. and back to TV watch.
Another 5 minutes of inactivity before I asked 'how much longer?' .. 'about 5 minutes'
This episode followed my last purchase from them when I found 2 long black hairs in my meal, courtesy of the long-haired middle age woman whose full mane of black hair had presided over my meal preparation.
ENOUGH! ... I demanded a refund, pointing out that I should have been informed, before payment,
of the 'spud- delay'. Hugely ungracious refund, & nil apology.
WOW! Basil Fawlty's legend lives on. read more