1. Golden Glow Cleaning Service

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Monroe, CT

Golden Glow Cleaning Service

5.0 (1 review)
Open • Open 24 hours
Updated 1 month ago

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Response time

10 minutes

Response rate

100%

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Services - Golden Glow Cleaning Service

Deep cleaning

Maid services

Move-in or move-out cleaning

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2 days ago

Easy to communicate with. They reached out but also seemed to have a good understanding of what was needed. Reliable. Good value!

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Ask the Community - Golden Glow Cleaning Service

CasaBella Cleaning Service - Bathroom floor after "cleaning"

CasaBella Cleaning Service

(4 reviews)

I had used CasaBella Cleaning several years ago for over a year. I had always been very happy with…read moretheir work. You can smell the clean as soon as you opened the front door! Recently, I called the owner and asked if she could put me back on the schedule. She said she would charge me the rate I was paying previously, but for the first cleaning, it would be an additional $30. Because I hadn't had them for 2 years. She sent two girls, one of which I had from the beginning. When I arrived home, I smelled nothing. Several days later I spilled something on the kitchen floor and when I wiped it up there was dirt on the paper towel. They didn't vacuum my stairs, and the bottom half of my garlic keeper was missing. I reported it to the owner and she said she thought she texted me about the breakage. She said the girls probably forgot about vacuuming the stairs because in the past I didn't need them to clean upstairs. What??? They always vacuumed the stairs...they're part of my living room!! She said she's sorry I didn't tell her the same day! On top of all this, she didn't charge me what I paid in the past, she charged me $30 more...plus the $30 for the deep cleaning (that I surely didn't get). She took off the $30 for the "deep cleaning". I reluctantly paid her the increase. I wet paper towels and went over floors in 3 rooms...I couldn't believe it! The couldn't have washed the floors either! I tipped them generously, I might add. As a business owner, I felt she should know how well her girls "clean". I sent her the photos of my kitchen, bathroom, and hardwood floors. (See photos) No response. All nice, sweet, and accommodating, till there is an issue...then only ridiculous excuses. Disgusting way to do business!

CasaBella Cleaning Service has made it almost impossible to book an appointment. They do not…read moreservice their customers needs. I am only available to have cleaners come in on a certain day of the week and they can't accomadate this. An e-mail was sent to me that was rude expressing that they can't accomadate their customers need. Don't bother.

Golden Glow Cleaning Service - homecleaning - Updated October 2026

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