I was hopeful this company would help my husband with late stage Alzheimer's with his moderate sleep apnea. I called and went through the long tedious process of finding an available date and time . But they insisted he must do a telephone appt first , even though I have the complete sleep study and I sent it to them . Then they sent me 7 links with endless forms to fill out online. Everytime I tried to complete the date of birth fields, the calendar function would not go back to 1949. I tried to enter manually. It's not allowed. So I put a current date in there and called to let them know I just need to correct the dob in person . They said I need to fill out all the 34 pages of forms in person if I can't fill them out online and I have to drive 1 hour to their office before the day of the appt or they will cancel the appt. I told them cancel it ! Do NOT do business with this company. Absolutely the worst customet service and the worst patient form requirements. The endless forms are overkill ! Your providing a dental device , not doing brain surgery . Poor care quality ! Poor customer service! A waste of several hours of my time and now my husband who is terminal will not get any help! I wish the worst for your business! read more