Summary: Do NOT trust this office: Doctor Singh, the nurse (cannot recall her name), and the scheduling staff. They are not a trust worthy group and are not worth your time or money. They may appear friendly but will use scare tactics to get you to do the sleep study (which is very expensive), then will try to continue to convince you for a second test and beyond.
My story: I've always been a snorer and always wondered if I have sleep apnea. I finally did some searches on Yelp and found Tri Valley Sleep Center with positive ratings (albeit only a handful of reviews). I ended up doing a consultation and then staying one night for the sleep apnea test. The good news is that they confirmed I do NOT have sleep apnea. The bad news is that they don't follow-up, don't follow-through (staff said she will call me back to schedule a follow-up with doctor - never happened). The ugly is that they continued to try to convince me that I should take additional sleep apnea tests to test for other issues like epilepsy(?!). This place is dishonest and I would NOT recommend anyone to come here.
Reviews of their staff:
Front Office: from a customer service perspective, they fluctuate between "nice" to "I don't give a sh*t" to "I have no idea what's going on." They also do not know how to use their scheduling system or the webcam system (for a debrief with the nurse/doctor). Finally, don't trust them when they say they'll follow up with you to schedule any appointments - you need to be proactive and call them back. (At least this is my experience)
Nurse: The nurse is generally friendly, but will use scare tactics to convince you that you need to take the sleep apnea test. During my debrief, the nurse notified me that I am actually a very healthy sleeper, but quickly followed up with additional questions to convince me to take another sleep apnea test. She started to become more and more pushy until I told her I'd prefer to talk to the doctor to get his opinion.
Dr. Singh: Rude, unhelpful, and did not offer any real advice. Dr. Singh reconfirmed that I do not have sleep apnea and that I'm just a snorer. Since I spent quite a bit of money for the sleep apnea test and to see Dr. Singh (a "sleep doctor"), I was hoping he would at least be able to give me advice on how to minimize or prevent snoring. Instead, he said general things like, "There are products out there you can get to might help lower your snoring." (In my mind, I was thinking, "No sh*t, Sherlock! I can easily Google that myself without paying thousands on a sleep study and to talk to a sleep doctor!") I essentially had to ask follow-up questions to get Dr. Singh to be more specific. At the end, he finally recommended only one product "Theravent" without saying how effective it is, and offered no other advice. Theravent has only ok reviews on Amazon. So much for relying on an "expert."
Sleep study facilitator: The lady who assists you DURING the sleep apnea test is the only person I had a thoroughly positive experience with. She was kind, responsive, and seemed to know what she was doing.
Unless you want to be scared into taking multiple sleep apnea tests, and drop hundreds or thousands (depending on your health insurance), I recommend that you stay away. Learn from my horrible experience. read more