Please avoid this business at all costs. Their device lead to significant dental issues for me, and one of my 'follow-up appointments' was held in their waiting room after an hour plus wait for the doctor. Similar to the reviewer below, i was sent an unexpected bill many months after service for a device I couldn't use. read more

They did not tell us the truth about the cost, they put it in fine print in a contract I didnt get to read, pushed thru quickly on an iPad. They want the $2300, plus any reimbursement you get from insurance, plus extra that they charge your insurance. Also note, they dont have all those offices full time, they bus their staff each day. Wish I had know this before, I've never had a doctor do this so was not prepared. read more

I would love to hear how these people praising the oral appliance are doing in 5 years after they have TMJ and lockjaw. I needed my head examined for being talked into getting the oral appliance. I knew I'd never use a CPAP and they made the oral appliance sound like the perfect alternative. Looking back, I don't know why I didn't have the common sense to realize that it's just plain unnatural for your lower jaw to extend beyond your upper jaw and forcing it to be in this position every night would cause inevitable bite issue. Fortunately the thing was so uncomfortable I didn't use it long enough to manifest the issues that now have the FDA's attention. The class action lawsuit should probably bankrupt the crooked company that makes these SomnoDent pieces of garbage. If it sounds too good to be true it normally is too good to be true. I'll also add that the front office of this place is the epitome of horrible. Run, don't walk, away from this place. read more

The one thing that stands out about this office is that it feels like an assembly line in a factory. When you're in the waiting room, you hear repeatedly, the very same instructions for the device that they sell, and the tone of convincing patients to purchase the items sounds like that of a sales person at the shoe store. Bedside manner here is lacking. read more

I have a very positive experience with Dr Shah at the Spark sleep solutions. I already got a temporary oral appliance from Spark and so far my experience is positive. I will update the review once I receive the real oral appliance. The staff is very helpful as well. read more

Do NOT allow rumors and hearsay to keep you from taking the proper steps at assuring a better nights sleep, you only rip yourself off in the process. I thought it was no big deal but did not realize until I started wearing my mouthpiece that just how much better I could sleep once I took the necessary steps to alter my sleep pattern. One thing worth mentioning is that I did have some pain in my jaw after a few months. I called and left a voicemail message but it is relevant and significant to note that not only did they call me back within ten minutes, they also asked me to come in right away so they could make the proper adjustments. Who does that? Not many, I assure you. read more

After finding out my CPAP machine made my GERD worse, I asked to be referred to Spark Sleep Solutions. I had my first visit at Los Gatos, and Joclyne Gonzalez was very helpful and efficient in dealing with the Medicare paperwork. Because of a glitch, she gave me her email, phone number and fax number so I could get back to her as soon as possible. That is great service. Dr. Shah and his assistants were very professional. I liked that instead of taking a mold by inserting it in your mouth, they have equipment that takes pictures of your teeth as well as other measurements on your breath and nasal cavities. It was a very comprehensive visit. I should get my appliance in a month, and I am hoping it will help my moderate sleep apnea and work for me. I hated the CPAP machine. read more

Incredible alternative to the CPAP.  My sleep apnea went from 30+ events per hour, to less than 3 with the oral appliance.  My physician was amazed with the results, and shared he consistently sees results like that from patients treated by Spark Sleep.  I decided to go with the oral appliance b/c it was the easiest to maintain, and hassle free.  The whole experience was stellar from start to finish... seems like these guys have their process hardwired!  I filled out all my forms online before my first appointment, the staff was very nice, billing team handled my insurance exactly as they promised, and the Doctors were extremely knowledgable.  I think it helps to go to an office that specializes in this treatment.  Their team has even followed up with me since to make sure I come in for my follow ups and have the device adjusted properly.   I highly recommend them!!! read more

My oral appliance has changed my life! For over 5 years I was using a CPAP machine. While it did the job, it was tough for me to move around at night and a hassle to travel with. The oral appliance Dr. Shah made me was a game changer. It is extremely easy to use and clean and it is just a small box to travel with! Super hassle-free! Dr. Shah's staff and team was very friendly and helpful! From the time I came in till the time I walked out, each person I interacted with was helpful. After receiving my oral appliance, Dr. Shah checked in with me to make sure it fit properly and if any adjustments needed to be made. I would recommend checking this place out for better sleep! read more

Dr. Shah is very thorough and offers several options in terms of dental appliances for sleep apnea, instead of utilizing only one or two styles of devices. I hope they expand their hours in the San Ramon office. read more

I got my oral device at the San Ramon office back in March 2020. I was scheduled to have a follow-up on how the device is working couple weeks ago, but due to the pandemic, I was offered a zoom session, which was totally fine. But they had to reschedule me. OK, that was fine because I understand that due to our current unusual circumstances, I should be more flexible and tolerable. When I finally got on my zoom appointment, it was clear that I needed to go into the office to have the device adjusted. So, I made another appointment to bring in the device and have a physical check with it in my mouth. A day before my appointment, I was rescheduled by the office. Again, I complied but did raise my unsatisfaction about being switched twice already. The office assistant reassured me that she'll put a note next to my appointment THAT I WON'T be switched again. So, finally, 2 hrs before my latest appointment time, they called again and said they've to switch my appointment with the doctor, or just see a technician. I paid good money (a large amount of money) to get expert opinion, and since I really needed to get the device adjusted because it's causing me jaw pain, I wanted to see the doctor. I feel like I was dispensable as a patient, and once they got my business and money, I'm being treated like second class citizen. I'm frustrated beyond words. read more

I recently gave Sparks Sleep solution a 5-star rating. I am now redoing that review. Because I am on Medicare I was given a choice of either paying up front and getting reimbursed by Medicare or having them pay and endorsing my Medicare payment over to them. Since i was assured that it would only be 3-4 weeks max I agreed to pay myself. After 4 1/2 weeks I called to find out what the status was only to learn they had never submitted the claim because the doctor there "hadn't reviewed everything yet". Are you kidding me? I'll bet if I hadn't paid up front and they were waiting on the money they wouldn't have taken 4 1/2 weeks to review the notes. I am furious beyond words and wouldn't recommend them to anyone else. read more

I was referred to this dental office, who specialize in oral appliance therapy devices for sleep apnea patients. All of my visits were in San Ramon, but I did speak to the main San Jose office a few times. The dentists who oversaw my case were fine and I especially liked Dr. Goldman. He communicated with me the best. The O.A.T. they gave me seems to be working fairly well. However, the office management seems very disorganized and/or confused. I believe they undercharged my copay, but I'm not sure I should have had to pay in the first place. They never mailed any statements as they are "paperless. " How convenient for them. The online statement I saw was oversimplified. They tried collecting a check which I never received from BCBS and said they'd call back...never heard. I was told today to call their office manager! That's their ×÷!^^/ job! When I walked in for my appointment today, they said it was 30 mins. prior, but I put it in my phone when i made it, so... Good.docs, poor management ---- read more

It has been 4 years now that I have had and used my mouth appliance. I am so happy with it, and my Wife is even more happy! No mask, or machine. No difficult cleaning mask, hose and machine. All I do in the morning is drop it in a glass with a cleaning solution, brush it, rinse it put it back in the solution until sleep time. Take it out of the solution rinse it real good and put it in my mouth. I'm set. I get a good restful sleep, I don't get woke up by my wife anymore saying, "YOUR SNORING"! When I travel it is so easy, put it in it's case and pack enough cleaning solution, I'm done. All Hotels have a glass for me in the bathroom. It is so easy and it works so great! The Doctor and staff are so professional. They had to try different web sites so I could understand the site and sign on to it to have a video appointment during this Covid 19 crazy time. I will be getting a new appliance soon and am defiantly looking forward to it! It is truly a life and marriage saver. read more

I saw Dr Shah for sleep apnea to get an oral devise. I travel alot for work and it was cumbersome dragging around a sleep apnea machine. I have a very good PPO plan that covers most medical care. They said they would help me bill it to my insurance. However they billed it none of it was covered. The devise itself never did work, it also cracked my back molar where it attached within a month of using it. It didn't help or work for my sleep apnea. I lost a tooth, and wasted over $3000. read more

I just want to compliment Elisa, the assistant that works at Spark Sleep solutions. She is very knowledgeable and professional. I never feel hurried when she assists me. She is patient, compassionate and has a great bedside manner. Elisa is always ready to teach me on how to adjust my retainer for my Sleep Apnea. I truly feel that Spark Sleep Solutions has a great asset in their assistant, Elisa. She makes me feel comfortable and she is always gracious in answering my questions. Spark Sleep Solutions is a better place because of Elisa. Margie Eriksson read more

Very professional staff from the front desk to the MD. I received instructions and demonstrations on my appliance and return demonstration also. Dr Shah and Cindy were very good about instructing and answering all the questions I had. read more

I worked with Dr. Shah back in 2013 when he fitted me with a mouthpiece for sleep apnea and snoring. These mouthpieces are a great alternative to CPAP devices because they are so much more portable if you travel. I have used my mouthpiece every day since I was fitted and the biggest person to benefit is my wife. I had only mild sleep apnea but was a big time snorer. The mouthpiece has ended most of my snoring and, as a result, my wife sleeps better as well. If you have a snoring problem, I would highly recommend you investigate this path. If not just for you, then for your partner that puts up with you at night. read more