Lovely people, great inventory Staff helped me pick out the perfect gift for my daughter's…read morebirthday. A beautiful necklace with a diamond in the center flanked by two blue stones representing 2 December birthdays.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson…read morewho was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out....

We had a great experience both buying and selling from Nelson Estate Jewelers. Randy is the…read moregentleman we worked with and he is very knowledgeable about the market and the products they have in house. He was patient with all of our questions and I left knowing way more than when I went in. We fell in love with a Neil Lane ring while shopping for something completely different and ended up getting it. When I compared it to prices at jewelry stores, jewelers outlets and even eBay, their price was between $500-2000 less. By far the best price and quality. They have a wide variety of new and vintage pieces. Don't hesitate to shop here!

Walt's delivered a clean, well-crafted ring setting for my stone, the design work itself was solid…read more However, the communication throughout the process fell short of my expectations. An approximate one-week delay was never proactively communicated, which ultimately meant I didn't have my ring in time to wear it to my husband's birthday celebration on St. Patrick's Day. That was disappointing. I had high hopes for Walt's, local jewelers are a rare find these days, and I was looking forward to building an ongoing relationship, starting with a pair of cultured diamond hoop earrings. Unfortunately, the communication experience has changed my mind.

My wife's diamond came out of its mounting while we were on vacation in Miami. When we returned to…read moreArizona, a friend recommended Walt's, so we brought the ring there to have a new setting made. Initially, the ring came out beautifully and my wife was very happy with the result. However, after a couple of years, the band started chipping, so we brought the ring back to Walt's for repair. After they had the ring for a couple of weeks, we went in to pick it up and immediately noticed the diamond was not positioned the same way it had been when we dropped it off. It was clearly crooked and had been changed from its original position. My wife tried to explain this to Cheryl, but instead of listening to our concern, she insisted it was our issue. She repeatedly told my wife that because the diamond has a unique cut it would always appear crooked. The problem is, the original jeweler at Walt's had the diamond set perfectly the first time, so we don't understand why it couldn't be done again. What made the situation worse was the tone of the conversation. When a customer raises a concern, it shouldn't be met with someone speaking down to them. For over a month now, we have asked multiple times to speak with the owner, Javier, but we keep getting the runaround. On top of that, we asked them to have the ring appraised while it was there. When we received the appraisal back, the ring was significantly undervalued. The carat weight was listed as more than a full carat lower than the actual diamond, and the clarity and color were also incorrect. When we asked why the appraiser didn't request our GIA documentation, we were told we should have brought it ourselves. As customers, how would we know that was necessary if no one asked? Lastly, while my wife was there looking for a 10-year anniversary band, she felt like she was treated as if she wasn't worthy of being a customer. Ironically, she ended up purchasing a beautiful $8,000 band that matches her ring set. At this point, we are having another jeweler correct the issues with the ring, and possibly even create a new setting because we've lost confidence in Walt's. We have asked repeatedly to speak with Javier, but the staff says he is in the reserves and they never know when he'll be in the office. It's disappointing that a business would handle customer concerns this way. Unfortunately, because of this experience, we will be taking our business elsewhere going forward.

Wonderful family owned small business jeweler providing state of the art craftsmanship, kind,…read moreexcellent customer service, and great prices! The shop is located in small shopping plaza, and you have to ring the doorbell for the owner to let you into the shop, but once you're in, it's all warm fuzzy feelings the entire time! The owner of the shop is a kind and personable gentleman who resized my ring perfectly! He had my ring ready in under 30 minutes! I highly recommend Tina Jewelers! Will be back for my future jewelry needs!

Damon with Tina Jewelers did an AMAZING job making my Wife's custom 1.52 carat, marquise cut, lab…read moregrown diamond ring. I came in with just pictures of the type and style of ring I wanted to propose with and asked for an estimate on how much it would cost with lab grown diamonds and he was over $1,000 cheaper than some of the big name jewelers we've all heard of. He made sure everything was high quality and would last "50+ years". It came out so good and my wife gets compliments on it every week. He will work with your budget and if he has to, barely make any money off you just to have your business. Don't waste your money going to a big name jeweler, they are all over priced. I'm so glad I supported this small, family owned business. He really knows what he's doing when it comes to making jewelry. A true perfectionist at his craft. Just ring the doorbell and he will buzz you in. I recommend this jewelry shop to everybody.

We have been customers at London Gold for over 15 years now, including the purchase of an…read moreengagement ring and two wedding bands. We have since moved away from the area, but each time we are back to visit, I stop in to get my rings cleaned and inspected. The customer service is consistently outstanding. Most recently, I learned that a few of my stones were loose. Knowing I was only in town for the weekend, Laine (Chandler location) was more than courteous and ensured that I received my ring back with a quick turnaround. I highly recommend London Gold for both customer service, gem education, and their unique jewelry selection.

I was trying to sell my moms ring the lady was extremely rude and raised her voice at me.read more

I was ignored; so I left after 15-20 minutes. 3 Staff standing around leaning on cases I wanted to…read morelook at ‍

My fiance and I came to this location on numerous times for look for wedding bands. On three…read moreoccasions, the same woman met us with a crappy attitude. On my fourth visit, I worked with Jeff, who is an absolute delight! He is the only reason why we bought our bands from Jared!

Fast services, good prices, quality work, very friendly people. I got a battery and watch band for…read moremy watch right await.

Great work, professional, and prompt service! Alfredo is VERY good, and reasonably priced... Highly…read morerecommended for watch repair!

I met with Tom to sell some jewelry. He was prompt, friendly, and we talked about our common…read moreInterests and places we have lived. The process of selling the jewelry was so easy and fair.

I went to LaGravinese for my wedding ring appraisal for insurance purposes. I called him over the…read morephone to schedule an appointment, and he answered right away, finding time on a days head notice to fit me in for an appraisal. He kept the ring in front of me the entire time, and was talkative through the process, which only took about 30 minutes. He followed up with the appraisal in an email the next day, and it was a simple upload for the insurance company. Overall, great experience, really easy, ring was in my sight the whole time, and Mr. LaGravinese was nice and a pleasure to talk to! Recommend!