The carpet cleaning that did get done was ok. But the technician's machine cleaning the stairs…read morebroke down in the middle of cleaning. The stairs were already soaked and now he couldn't clean them. He promised me I would be contacted by Chad, the owner and no one called me. I called and left a message, no response. Its just not worth it to have a job half done.

Chad went over and above to meet our carpet cleaning needs! He was prompt, professional, and did a…read moregreat job on our 'long over due for a cleaning' carpeting and loveseat. Have already booked him for another job in December and for next year. Excellent work.

This is the second time I have used Oxi Fresh Carpet Cleaning. Once again Jake (the Owner)…read moreoutperformed my expectations. It started with his sensitivity to my schedule and coming when it worked best for me, because time is money and he did not take up any of my time. When I got home from work I suspected that my carpets would be a little damp or even wet. However, they were perfectly dry and so fluffy. I honestly just laid on my floor for a good 15 minutes when I got home. All the stains were gone and it smelled amazing. I can only imagine how long my carpets will last with Oxi Fresh cleaning them. The most amazing thing Oxi Fresh did for me was clean my solid oak hard wood floors. I purchased and installed these floors myself about 3 years ago, as you can imagine I have a particular sensitivity to them not getting damaged and staying clean. I cleaned them regularly but I always noticed that even when I would wipe up spilled water the paper towel would be very dirty, obviously I am not a floor cleaner. With a little reservation I had Jake clean my hardwood floor and the results were amazing. It looked as shiny and clean as they did when first installed. I also had this sticky glue stuff on the floor from the pads on the bottom of my chairs and that was all gone (I have scrubbed and scrubbed on that stuff to get it out with no success). There was absolutely no damage done to my floors, they were just clean. I would recommend Oxi Fresh Carpet Cleaning to anyone. Jake and his employees are well dressed respectable people. I was not worried at all to have them in my home while my wife and I were out.

Mike from Oxi Fresh was great, I'm so impressed , got out dog pee and other stains , I will get him…read moreagain , great job, thank you Mike

Oxi cleaners were fabulous. In and out, precise, thorough, and friendly! I highly recommend.read more

Nate did a great job here today. He payed attention to the areas I was most concerned with and pay…read moreextra attention to them . He explained the cleaning process to me and was friendly and efficient. My area rugs look great and the white in my rugs looks as good as the day I bought them. I signed up for a follow-up for next year. The only thing that concerned me is those offers come with spot cleaner and I did not know if I was suppose to get one this time. Great job and I am glad I went with this company rather than the one I had used for years.

Had set an appointment and didn't show up, i had to reach out to him and he said he couldn't…read moreservice but didn't give me a notice if I hadn't reached out. I understand same day service could be impossible but if that was the case why would you agree to do it in the first place should've just told me it wasn't possible and I wouldn't had been waiting. You are the one who said you were available today.

Derrick did a fabulous job on our windows. He is a very hard worker and I would not hesitate to…read morehire him again. Great communicator!

Horrible!! Left 2 areas of carpet soaked with dirty water…read more He was only supposed to clean recliner and couch. Put deodorizer on when I specifically told him not to during initial call. Sprayed water all over freshly painted walls. Came over smelling like he was intoxicated.

How did I forget about this company located close to Bay View? I had to ask on a social media page…read moreand I was immediately reminded of their amazing service. Fast forward after calling they were able to get my couches done within a few days notice. They promptly called 30 minutes prior so I could get to the house to let them in. I left them to clean three couches and ran a few errands. I came back and they were working on cleaning up my cat hair filled couches which were so embarrassing. They made them look as close to new as possible. Very kind and hard working employees that I had to tip. They were so gracious for the appreciation it made me smile. Definitely on my short list again and I won't forget about them again! It's so much fun to be able to applaud great service because it is now so rare to find.

Really liked the experience we had with Imperial Carpet Cleaning. It made a huge difference in the…read morecondition of the carpets and the upholstered chairs we had them clean. Everything was prompt, and the cleaner was polite and efficient. Will happily hire him again.

What's worse than dog slobber, foot oils, stains, and god-only-knows-what-else on your carpet?…read more When all those things are not yours! We recently bought a house. And with that, we bought the previous owners god-only-knows-what-else on the carpet. Not that the carpet was gross or anything... but, it did have some stains and a couple dirty spots. So we thought we'd have them cleaned before we get our own dogs slobber and feet oils all over them. Imperial to the rescue! I called them up and scheduled an appointment (which they were on time for). They came with their super sucky (my word, not theirs) van and sucked up all the god-only-knows-what-else out of my carpets. Oh, and they cleaned an area rug for me too, which apparently, really needed it (see pic). OK dogs, now get to messing up that clean carpet... I'll call Imperial Carpet Cleaning again!

This company is simply outstanding my carpet looks amazing and smells so fresh, the customer…read more service was excellent and they were very prompt. Thanks for bringing my 12yr old carpet back to life.

I have very light carpet in my apartment, and it was very dirty and alot of stains. I called…read moreChristina's, they gave me a very good price and I was extremely surprised and happy when I seen my carpet. All the stains were gone, the carpet had a wonderful clean smell. There carpet people were very nice and polite. I will continue to use them in the future. If you want a very good job and a good price call Christina's you will not be sorry.

I thought my carpet was gone. I had one cleaner come over a few years ago who said he could not…read moreget it clean after my dog had a serious discharge and vomit on it. When Tom from ERS asked me to give them a chance before I was going to replace it. Tom and ERS came recommended from my local VFW. They had a successful cleaning in lieu of replacement! The young man who did mine was courteous, quick and very good! He made my carpet look wonderful and saved me from having to replace it! I highly recommend ERS for you next carpet cleaning! You will not be disappointed!! Warmest Recommendations, Dave L U.S. Army(Ret.)

I called ERS when my cat was sick and had an accident in my living room. I tried to clean the spot…read moremyself but it still had an odor. I called ERS to make an appointment. They came out in the time frame promised, cleaned/deodorized the room really thoroughly and to my specification, put things back where they previously were and the service was at the price quoted. Robert was the tech that came out; he was super friendly and absolutely professional. I wouldn't hesitate to use the service again; given all the services they provide I will absolutely call on them in the future.

I don't know what all the bad reviews are about, I had a great experience with Adelman. Jeff did…read morethe cleaning and did a fantastic job, he even removed a few stains on our new-ish carpet that I had given up on, and gave our area rug new life. Everyone I spoke with throughout the process was professional, and the job was done efficiently, on time, and up to my (high) expectations :)

I've used Adelman many times in the past and been happy with the service. I had them come out in…read moreSeptember and clean my carpets as usual. Three days after the carpet cleaning, I noticed a spot on carpet they cleaned that smelled mildewy. I spent the next month researching and trying every remedy (vinegar, baking soda, oxy clean, etc) that I could find recommendations for to get rid of the smell. According to my research, this is a common issue if the water is not fully removed during the cleaning process. Finally, I called Adelman. The person who answered was rude and condescending and refused to acknowledge that this might have been caused by the water not being fully removed from the area affected. I got the same run-around that a previous reviewer did about some hidden stain being "activated". I know the difference between pet and mold smells. I requested that they come and reclean the area. They said they would be charging me again. I asked to speak to someone else and was told the "office manager" would call me back. That was two weeks ago and I have not received a call. Adleman says they stand behind their work, but clearly they do not. I will now have to pay another company to fix their mistake or else replace the carpet and pad that was ruined by their negligence. If you hire them and things go well, you will be pleased as I was in the past. But if there is an issue, good luck getting it resolved.