This place is very old store and they don't buy old jewelry they sell old video games and…read moreelectronic components. The owner is very nice and so is his big dog. It looks closed but go in anyway and they will be there:) I made a mistake earlier and click on Gold Mill, sorry for the fat finger move:}

Terrible the owner wouldn't even allow me to speak and pre judged me solely off the color of my…read moreskin!

I was recommended this place. I checked this place out. I needed a collateral loan. Eden hooked it…read moreup. Very professional. Great spot.

The owner responded to the review with his explanation which is fine. However, the issue is how he…read morehandled it in person. He came out of nowhere - he wasn't even there when we initially got it tested. He came out super aggressive and starts aggressively asking us where his rent is multiple times. That's not how you go about doing your business bro. Maybe try speaking to people with at least an ounce of respect. Look at the other reviews about you and how they describe you. You run a business, you represent your business. If someone in my line of business does something I'm not happy with, I get that point across in a professional manner. Im not even mad, it's just disappointing. You could've gone about it in a professional way and there would've been no issue - we would respect your policy and leave and handle things outside.

Fast service, super nice, would return for any broken jewelry. I wish I go the name of the…read moregentleman that helped me. I would def return

I'm not sure how new the girl that works there is but she's very un-welcoming and not friendly at…read moreall :(

I was looking for a place to appraise a couple of gold pieces and a chain. I didn't want to go to a…read morejeweler. An acquaintance told me about this place and I'm so glad I did. I came here twice and both experiences were great. The staff is friendly and accommodating. Regrettably one of my pieces were just gold plated Nickel, they used a scale and scanner. They gave me the value straight up and what the sale value was. I know nothing about gold so I was glad they informed me of ideal options. Whether to keep it or not if it holds no sentimental value. No pressure at all. Also especially, I'm glad that I don't have to worry about sketchy people or sketchy locations. They're very professional and they make sure their customers are in a safe environment. I'll be back!

Reliable, TJ is very helpful and knowledgeable. He is carefully check my jewelries and really spend…read moretime.

Good guy, help me what I needed, guaranteed and satisfied.twothumbs up. I recommend to my friends…read moreand family.

I'm writing this not to attack, but instead in the hopes that it prompts some real self reflection…read morebecause buying jewelry should feel special, not diminishing.This was meant to be my first jewelry show, a beautiful memory marking my newfound love for antique jewelry. I had been giddy for days leading up to it, the kind of excitement that feels rare and precious in an adult life so often consumed by work. Now my memory of my first jewelry show brings up feelings of disappointment and sadness. I approached the PMI booth at the International Gem and Jewelry Show with excitement, ready to explore and invest in a meaningful piece. Like many careful buyers, I like to take my time, trying things on, comparing options before I make my final decision, especially when it comes to high value items like jewelry. I ask consent before taking photos so I can keep track of what pieces I like and what booth I found them at. I asked to see three rings, the older blonde woman (pictured) assisting me did not just come across as disinterested, she seemed irritated that she had to help me at all. Her tone was cold, her demeanor tense, and every interaction felt rushed, like I was an inconvenience she wanted to be rid of as quickly as possible. I initially tried to brush it off as her personality, but what made it impossible to ignore was what happened next. At the other end of the table, an older white woman was already being helped by an older gentleman. Instead of continuing to assist me, the woman helping me chose to join them, effectively abandoning our interaction. She stood there with them, smiling, engaged, and attentive, without so much as a glance back in my direction. I was left waiting, unacknowledged, until I eventually had to call out to her to get her attention again. And it wasn't just that one moment, or just one customer. As I stood there, I noticed she was kind to another older white lady before I asked her to help me. With them, she was warm, patient, and welcoming. With me, she was curt, tense, and visibly irritated. The contrast in treatment was not subtle. It was unmistakable. For context, I am 32 years old, but I have been told that I look young for my age. Whether her behavior was influenced by my age, my Asian ethnicity, or the fact that she assumed I could not afford their pieces, I cannot say with certainty, but the consistent disparity in how I was treated compared to the older white women around me was impossible to ignore. When I finally said I would be back after making my rounds, she took the rings from me and responded with a flat, dismissive "okay," not even looking at me as she said it. It felt less like the end of a customer interaction and more like a relief to her that I was leaving. I walked away feeling overlooked, disrespected, and devalued.I was saddened not just by the interaction, but by the fact that now my beautiful memory, the event I was so excited for, was soured. Thankfully, the women at Serendipity Baubles, Trinkets, and Treasures at Booth 421 completely turned my day around. They were warm, kind, and treated me with genuine respect. I gladly spent over a thousand dollars with them. Funny how a little kindness and basic human respect can go such a long way. I had genuinely liked one of your pieces (pictured) and fully intended to come back for it. But after the way I was treated, I chose not to support a business where I was made to feel like I didn't belong or worse, like I was a burden. I know a thousand dollars isn't much for your business, but this is not just about a missed sale. It is about how quickly visible irritation and unequal treatment can turn what should be a joyful experience into something disheartening and lasting. I hope this is taken seriously, because no one should walk away from your booth feeling the way I did. I am not upset about the jewelry I didn't get to buy. I was upset about the beautiful memory I could've had.

This experience was as smooth as it could be! I called to see if they take walk ins and the guy was…read moresuper polite and said yes. So I came down, easy to find with parking right in front. Inside is clean and simple, you go up to the window for the process. Harb helped me and he was super cool and nice! He weighed my jewelry in front of me, he was very open and honest of how it works. Gave me the offer, I took it and was paid fast just like that. Quick and easy, and the service was great! No scam vibes here! I Highly recommend this place

Shopped around, only place who had cash and was out in 5 minutes. Great service and they give top…read moredollar ! Highly recommend

My husband and I visited the Jewelry Exchange in Redwood City, with the idea of getting me a…read moresolitaire diamond ring. First - I LOVE their security measures in place, having the control to unlock the door for their customers. It made us feel safe, especially with all the recent jewelry store robberies that have been going on in the Bay Area. Upon entry, we were greeted with warm personalities and smiles from the three ladies behind the counter. They never pressured us and allowed us time to look around. When we were ready, one of the sale clerks came over to help us. We explained that we wanted a simple, single, white gold band, and then selected a diamond. She laid out everything for us to look at and when she dropped the diamond on the setting, my heart knew it was the one I wanted. The diamond is 2.10 karats, and it's simply breathtaking! We did not trade in my wedding ring, it was a purchase for my right hand and a "I'll love you more than forever" ring from my husband. We opened a credit account and it was so easy, with six months interest free! We highly recommend the Jewelry Exchange in Redwood City for all your jewelry needs! Especially if you are purchasing an engagement ring, or wedding set! We also got my wedding rings from this same store, 18 years ago and they are still holding strong. The customer service and attention we received in this store was nothing short of AMAZING!

Asked for a pricing through yelp and received an answer about my broken necklace within 30 minutes…read more The staff was friendly and got two of my gold necklaces repaired within a week. The pricing was fair.

This is for the Fremont location on Washington. If I could give this place 0 stars I would. First…read moreof all it is NOT a jewelry store, its some seedy pawn shop that is totally ghetto, it smells inside. I had finally gotten around to cleaning out stuff from my high school days in my old room at my parents and found some rings that I would never wear again, didn't want to throw them out so I first took them to Chris's Jewelry. Chris was totally professional and nice, I was surprised, he offered me quite a bit, mainly for one that was thick, solid 18k gold (about .3 ounces). My husband told me to get at least 2 opinions so I went to Anubis, I get there and I was expecting to see a normal jewelry store like Chris's but no its a scary looking hallway, and the worker was behind some bullet proof glass, I had to wait in line forever while he was talking to some lady in front of me who was proud of the fact that she would beat the S#$t out of her kids all the time, (very ghetto and awful). I was about to leave but it was my turn, I showed him the rings, he tests them out, he asked me about the symbol of one of them I tell him an old friend gave it to me, then he asks for my ID, I wasnt sure if he was going to take the rings right away and offer me money so first I ask for the offer, he says he needs ID before any transaction so I agree then he gets this really serious angry expression on his face, closes his eyes, throws the rings and my ID back at me saying he doesnt want any of them! I ask him why, he says, "I just don't!" and storms off into the back! I quietly pack up my stuff and leave thinking what the heck just happened. I'm wondering if the guy had a mental problem. I also had my precious 1 year old baby with me, I should have never ever gone into this place in the first place, what a mistake! If you have nice jewelry , go to Chris's.

This is a review of their Fremont location on Washington Blvd:…read more Their website said they were open til 8pm so we went down at 530p on a Saturday evening to see about a jewelry repair....lights were on, some guys were inside, door was locked....sleezy lookin guy inside said they were closed. Epic fail. I'll try someplace else

Todd helped me was very quick and efficient and nice :) would recommend!! I was selling some gold…read moreand got a good price and again was very quick

I decided to start collecting precious metals recently, I wanted something tangible since I've only…read morebeen investing in stocks and crypto. What I had in mind was a wholly different world and it's a funny thought, I was expecting a jewelry store with bright lights with glimmer all over the walls but that was just my childhood memories when my dad took me with him to a jewelry store to get something for my mom. I already had some gold and only 1oz of silver but, wanted more and committing to invest in it per month. When getting in, I sat down in a waiting lobby with my wife, we wanted check out our first place to buy precious metals and believed that this place had to be it. We were greeted by Ron, he's an amazing and enthusiastic man to work with. He made it easy to understand when breaking down their website on how it displays the spot prices, and that an American Eagle is an American Eagle when I asked what would affect the value when I mentioned specific things like age, cleaning or rusting and or what Ron told me about oxidation. Today, I was impressed with the service that I had to drag my wife into it from the waiting lobby (haha). I had to make sure that my judgement wasn't too bias on picking clean or some age or oxidized coins. Since I didn't do research on what were the payment methods, I wanted to pay with a credit card to build up cash back but, if it was card, it had to be debit. Ron was great, I'll try to commit visiting monthly here or the one at Fremont for silver and soon gold.